I help high growth companies increase customer retention and grow profits | Top 25 Customer Success Influencer | Tea Snob
To charge or not to charge? That is the question. As the debate continues about charging for or giving away customer-facing services, consider a freemium to premium continuum. You're probably already familiar with freemium to premium when engaging with your favorite musicians. From free videos to streaming songs, concert movies to stadium concerts, you get what you pay for. So why not think like #taylorswift and provide a similar value journey with free videos, one-to-many courses, plus coaching and consulting services? The main point is to focus on the value you deliver, then it will be clear about what prices to charge. Dive deeper into my article To Charge or Not to Charge, and let how know I can help you. Check it out here: https://lnkd.in/ghv6KeAR