Fuku’s Post

Finding Productivity in New Places ☕️💻 Working from home every day can sometimes feel monotonous, and we all need a change of scenery to refresh our minds and boost our productivity. For me, that place is Starbucks . The atmosphere, the aroma of coffee, and my current favorite summer drink, the Mango Dragon Fruit Lemonade (insert chef's kiss 🤌), create the perfect environment for me to focus and get things done. (A golden buttery croissant also helps on slow days! 😉🥐) Whether it's studying for certifications, applying for jobs, or working on projects, a little change in environment can make a huge difference. It doesn't have to be Starbucks; it could be any place that brings you joy and helps you stay productive. What's your go-to spot for a productivity boost? 🤗 #Productivity #WorkFromAnywhere #ChangeOfScenery #Upskill #Certifications #Starbucks

One of my hotel jobs was as the Employee Dining Room (EDR) Manager. Basically, I was in charge of the cafeteria. 🥗  Initially, I didn’t want that job because a big chunk of my career up to that point was spent in fine dining. I was classically trained in the honor and artistry of service by professionals from France, England, Italy and Spain. I foolishly thought that I was “beyond” working in the cafeteria. Eventually, I wised up, accepted the role and embraced it fully. My team and I repainted, redecorated and reorganized. We even crafted a new mission statement. We huddled every morning to celebrate successes and discuss opportunities for improvement. 🌟 Our EDR family opened doors, bussed tables, and helped carry food for “our guests.” We even surveyed the hotel staff to see what preferences they had for meals. In short, we helped turn the EDR into a place that people wanted to come to. That role, more than any other, instilled in me a passion for serving the true VIPs of any organization: The staff. That was the last role I had before I, somehow, became the Director of Training…which eventually led to my current role as a keynote speaker & author. None of that would have happened if I wasn’t the cafeteria manager first. Ultimately, I learned three lessons from that experience: 💡Always optimize your present circumstance. Nothing that you’ve been through will be wasted. Every circumstance, (perceived) setback and success are all conspiring for your good. 💡Help others see your vision for potential. Effective leaders are able to cast a clear vision and inspire others to move towards that vision (even if no one else can see it). 💡Share your testimony. There is power in explaining where you were and contrasting it to where you are. Don’t hide it. Your past may be the catalyst to help inspire someone else to elevate from one circumstance to the next. As I’ve stated many times before, we are called to be a light and not a shadow. Wherever we are should be better because we are there. Whether it’s a cafeteria, luxury hotel, hospital, post office or a grocery store, let your light shine for all to see. #lessons #success #dailyinspiration

"Once you step into the back of the house of a restaurant or a hotel, you’re never going to be the same." This particular article about the hospitality industry deeply resonates with me. Following my graduation with a degree in Hospitality, I found myself working as a server in a restaurant. When a friend questioned my career choice, I felt a twinge of offense, but I decided not to go into detail about it. My passion for this field defies verbal explanation—it's a deeply ingrained part of who I am. Working in this industry entails more than mere table cleaning or guest check-ins and check-outs. It's a realm where I've learned the values of compassion, empathy, gratitude, and multitasking, among others. Yet, the most significant revelation has been the discovery of my own leadership potential—an aspect of myself I had never before recognized. Lastly, the relationships cultivated with your team members are invaluable in this industry. Sharing moments together, such as enjoying leftover fries or a tomahawk steak, becomes a rewarding experience. These moments of camaraderie in the back area after putting in long hours of work not only foster teamwork but also create lasting bonds among colleagues, enhancing the overall work environment and morale. Sara Harrel #HOTL752 #hospitalityindustry #teamwork #hospitalityinsights #workplaceculture

Sunday Reflection: Over the past 2.5 years working nights at a popular Tap and Tavern Restaurant , I’ve made it a point to observe new hires, particularly those who not only show potential but also have a genuine interest in learning about business, interaction with people, and how to navigate the workplace organization . It’s something I’ve taken on quietly, but it’s a natural extension of what I’ve learned throughout my years in corporate America . As a seasoned employee, I have the benefit of experience - understanding that success in this industry goes beyond technical skills. It’s about reading people and situations , managing dynamics, and maintaining calm under pressure. Over my lifetime, I’ve honed the ability to read a room, defuse tense situations when possible , and support my colleagues in ways that strengthen the team. These aren’t flashy skills, but they have proven invaluable, both to me and the organizations , I’ve supported . Recently, a young bar back joined the team, eager to grow into a bartender role, I recognized his potential. He worked hard, but didn’t yet know how to position himself for the next step. Drawing on my experience, I shared with him some of the subtle but essential skills I’ve learned over my years—like knowing when to engage a customer and when to give them space, or how to manage the pace during busy nights without getting flustered. I also emphasized the importance of building relationships, both with customers and coworkers. Trust and connection are foundational in the hospitality industry, and being able to foster those relationships can make all the difference. I passed along insights into handling tough situations—reminding him that while many bartenders can mix drinks, it’s the ability to manage difficult moments with grace that sets the great bartenders apart. As he put this advice into practice, his confidence grew, and he started to stand up the the tasks. Eventually, when he requested an opportunity, his abilities were noticed, and he was promoted to bartender, a move that benefitted not only him, but the whole team. Watching his progress reinforced something, I’ve come to appreciate over the years: seasoned employees, when they are willing to share their knowledge, they can contribute to a culture of growth and development within the organization. By leveraging my experience and understanding of the business, I don’t just help individuals succeed—I help the organization thrive. And in doing so, I also find myself rewarded, not only in recognition but in knowing I’ve played a part in the long-term success of both my coworker but the company as a whole. #everyonehasachancetowin #TommysTapandTavern #Bartenders #Hospitality #365daysofSuperman #CompelAmerica

You can hire all the best people; however, for those you hire to be successful, YOU owe your staff the most important part of leading a team: You need to FEED them positive management skills daily! I can summarize this in an acronym: I-MEAL INSPIRE MOTIVATE ENCOURAGE ACKNOWLEDGE LISTEN

🎯 Nailing Your “Day in the Life” Visit at a Restaurant Interview 🎯 As a manager candidate in the restaurant industry, being asked to do a “day in the life” visit is a big opportunity. It’s your chance to show more than what’s on your resume and prove that you’re the right fit for the team. Here are a few tips to make sure you shine: 1️⃣ Be Curious, Ask Questions: Show your interest by asking about everything from daily challenges to brand standards. Understanding the restaurant’s culture and operations can set you apart. 2️⃣ Engage with the Team: Interact with team members at all levels. Building rapport and showing respect for every role will demonstrate your leadership qualities and team spirit. 3️⃣ Observe and Adapt: Pay close attention to the flow of service and the restaurant’s vibe. How do the team members communicate? What’s the customer experience like? Adapt to the environment to show that you’re quick on your feet. Help as needed! 4️⃣ Demonstrate Problem-Solving Skills: If you see something that could be improved, mention it tactfully. It’s not about criticism—it’s about showcasing your problem-solving mindset. 5️⃣ Standards: Don't be afraid to pick up trash on the floor if you see it. Refill paper towels while washing hands if empty. You might not know their standards but you understand the basics of any restaurant. 6️⃣ Bring the Positive Energy: Smile, stay enthusiastic, and remain engaged. Talk to team members and guests in order get to know them. 7️⃣ Follow Up: After the visit, send a thank-you note that includes specifics about what you observed and appreciated. This will reinforce your interest and attention to detail. Make your “day in the life” experience count by going beyond the basics and showing that you’re already thinking like a team member. Good luck! 🍀 #restaurants #restaurantjobs #careermatchmaker #restaurantrecruiterguy #superiortalentsource #recruitinghospitality #restaurantrecruiter #hospitalityrecruiter #recruiter #hospitalityopportunities #restaurantopportunities #hospitality #talent #opportunities #recruiting

Opportunity

Your beautiful career Journey starts here....

What if restaurant managers don’t want to be in the office? I have often said, we don’t want our managers in the office. We are a hospitality organization, let’s get on the floor and get into the mix with our team and guests. It’s been easy to see managers on laptops at a table, or in the office doing paperwork, and question whether they share the value of really being engaged on the front line. The further I have gotten from the front line myself, the easier it has become to think this. But what if our managers want to be on the front line? What if they love engaging guests and that’s what made them want to become one of our leaders in the first place? After all, that is what we saw in them when we invited them into the role. What if our leaders are under-engaged with service because we have asked them to do too many things that are not service? I think the biggest opportunity we have to elevate service is to confront this question / issue. Alternative views welcome, please share.

🎉 Happy A-Level Results Day! 🎉 I never quite made it to A-Levels being much more of a practical learner it most defiantly was not the track for me, however off I went to Catering Collage instead. One of fantastic team has shared their A-Level story, you never know peoples journey 🌟 📖 Emily's Story: "Happy" might not be the first word that comes to mind! I vividly remember the anxiety of waking up on this day, unsure if I had achieved the grades I needed to get into university. Like many, I had big plans for September and worried about what the future might hold.   When I finally opened my results, they were decent - I was relieved, but then something unexpected happened. I realised I wasn’t ready to dive into a degree just yet, especially since I still hadn’t figured out what career path I truly wanted. So, I made the decision to take a gap year and landed a part-time job at The Sportsman, an Ember Inns pub.   Fast forward to today, and it turns out that not having a degree hasn’t held me back at all. I’m in a job I love, working for a company that values and supports me. My journey in hospitality has been incredible, and I’m now pursuing my Level 5 HR CIPD qualification with exciting opportunities ahead. Who would’ve thought I’d find a fulfilling career in hospitality?   So, if you or someone you know is receiving results today, remember that there are many paths to success. Consider all your options, and don’t overlook the amazing opportunities that a career in hospitality can offer.   Explore our available roles below and take the first step towards a career you’ll love!   Pub, Bar and Restaurant Jobs | Mitchells & Butlers Careers (mbcareersandjobs.com)   #LifeAtMab #ALevelResults #CareerInHospitality #ResultsDay