Eckoh’s Post

🎉 Exciting news from Eckoh! https://lnkd.in/eZwWxaGE We are proud to announce that we have achieved PCI DSS v4.0 compliance, marking our 15th consecutive year as a Level 1 Service Provider—the longest in our industry. This milestone underscores our unwavering commitment to customer data security in an evolving landscape. A huge congratulations to our Security Operations Centre and all teams involved in the successful audit process. Your dedication continues to safeguard sensitive information and elevate Eckoh’s industry-leading security practices. 🙌 #PCIDSS #DataSecurity #CustomerEngagement #CyberSecurity #Eckoh

This recent article from Infosecurity magazine highlights the importance of the human element in cybersecurity. 🔐 It emphasizes that the effectiveness of cybersecurity tools and processes ultimately depends on the people operating them. Training and effective communication among staff are crucial for maintaining a secure organization. #CyberSecurityAwarenessMonth is the ideal time to prioritize staff development to enhance your cybersecurity measures. ##Cybersecurity #TrainingAndDevelopment

Data breaches are on the rise and fraudsters are becoming ever more sophisticated so cybersecurity has never been more important. While this may seem obvious, some of the cracks in your organization's security armor might not be. Take the opportunity this #CybersecurityAwarenessMonth to double check your digital protections in all areas of your business and talk to Eckoh about how we can help you secure your customers' sensitive payment card data #SecureOurWorld https://buff.ly/4enRdSm

There's only six months to go now until the future dated requirements of PCI DSS v4.x come into force. For many organizations, complying with these requirements will involve implementing new processes and procedures as well as significant amounts of staff training so it's vital to ensure you're on the pathway to compliance now rather than wait until the deadline is closer to make these changes. #PCIDSS #paysec https://buff.ly/4gDSwhT

📊 Did you know? 55% of consumers believe agents working from home pose a risk to their personal privacy and data security. In today's remote work environment, it’s crucial for businesses to address these concerns and build trust. We’ve created a free report that dives deep into this research and outlines actionable steps you can take to reassure your customers and strengthen your security practices. 🔒 Download the report now to learn how to protect your business and ease consumer fears. https://buff.ly/3Z049Jw

🔒 October marks the beginning of #CyberSecurityAwarenessMonth! As cyber threats continue to evolve, it's more important than ever for businesses to take proactive measures in protecting their digital assets. Engaging with Cybersecurity Month is a vital step for companies to educate their employees, assess their vulnerabilities, and implement stronger defences. Let’s work together to safeguard sensitive information and maintain customer trust. 💻 #CyberSecurity #DataProtection #BusinessSecurity https://buff.ly/3N4YZ7V

🚨 Ensuring the security of patient's sensitive data is a top priority, especially when contact centers are dealing with a plethora of Personal Health Information (PHI) and Personally Identifiable Information (PII), including details of payment cards. Data breaches can have a catastrophic impact on the trust of patients and the reputation of the brand, frequently leading to collective legal actions and hefty fines. Explore how Eckoh has contributed significantly to mitigate these vulnerabilities. -> https://buff.ly/3NvFLZJ

👏 Today, brands must work harder to win sales, positive reviews, and loyalty though great contact center service. Check out our e-guide on how to convert customer service calls into sales opportunities and grow your bottom line. https://lnkd.in/gvGhsYD3 #DataSecurity #Eckoh #saas #customerexperience #customerengagement

💡 Find out what your customers think about dealing with contact center agents working from their own homes. Gain insights into agents’ real experiences. Identify solutions to enhance security, improve consumer confidence and safeguard customer loyalty. Download Research Report: https://buff.ly/3Z049Jw

🚀 Exciting Update from Eckoh! 🚀 https://lnkd.in/ezmJss4R We're thrilled to announce the latest enhancements to our ChatGuard solution! Making secure chat transactions even more convenient. 🌐 🔒 What’s new? 3D Secure: Extra authentication for safer transactions. Digital Wallet Payments: Support for Apple Pay, Google Pay, PayPal, and more—right within the chat window. PII Security: Securely request and verify sensitive personal data, all without agents seeing any details. With these upgrades, ChatGuard not only safeguards your data but also transforms your chat channel into a powerful sales tool. 💬💼 Stay ahead in customer engagement with convenience and security at its core! #CustomerEngagement #DataSecurity #DigitalPayments #Eckoh