Etech Global Services’ Post

As we move towards an experience-based economy, it is imperative that businesses provide excellent customer experiences to stay ahead of their competition. RingCentral's Chief Innovation Officer, Kira Makagon, shares how AI bridges the gap between customers and contact centers to provide better customer experiences. #CustomerService #CallCenters #CustomerExperience

Discover the Path to Automation guide and enter the era of smarter customer experience. It's not just about adopting new technologies; it's about strategically integrating them to better serve your customers. In today's digital world, the right tools can transform customer interactions into memorable experiences. Our guide offers a detailed exploration of digital CX technologies, providing actionable insights and real-world examples. You'll learn how to leverage automation for efficiency and personalization at scale. Whether you're refining your digital strategy or exploring new technologies, this guide provides the clarity and direction needed to enhance your CX journey. Ready to redefine your customer interactions? Download the guide now and unlock the potential of digital CX tools: https://bit.ly/3U1hAG7 #CXInnovation #AutomationGuide #TechInCX #Humach

In the rapidly evolving CX landscape, the bar is constantly being raised 🚀 Technological advancements such as #GenerativeAI are not only accelerating progress but have also raised modern customer expectations. With companies excelling in customer experience doubling their revenue in comparison to their peers, the case for modern, AI-powered service excellence is clear. We have outlined our best practice, 3-step approach for organizations to kick-start their service excellence transformation ⬇️ Learn more and schedule a knowledge-sharing session with our experts - hello@rozie.ai #GenAI #CX #CustomerExperience 

Are chatbots useful? 🤖 Discover it in our latest blog where we explore how this technology can transform the customer experience. 💬🔍 https://buff.ly/49XrVYN #Chatbots #CustomerExperience #RootstackBlog

This week, amidst the backdrop of TheMarker's Customer Experience Conference, ByondPitch stood out, not just for its innovation, but for its commitment to redefining customer experiences during challenging times. As leaders from across Israel's vibrant sectors converged, we showcased how our platform, with its cutting-edge AI capabilities, is pioneering a new era of virtual sales. In times where adaptability is not just valued but vital, ByondPitch exemplifies how embracing technology can transform challenges into opportunities for growth and connection. By integrating intelligent tools into real-time interactions, we empower organizations to not only meet but exceed their goals: from skyrocketing customer engagement and improving conversion ratios to streamlining sales processes and enhancing team oversight. Our platform ensures that the human touch is not lost but enhanced through video, bringing precision, transparency, and efficiency to the forefront of every interaction. As we move forward, ByondPitch is not just participating in the future of customer experience; we are actively shaping it, for our clients and their customers, making every meeting more accessible, engaging, and impactful. Join us in this journey towards innovation and let's redefine the future together. #ByondPitch #CustomerExperience #Innovation #FutureOfSales

On this #WorldMuseumDay, let your previous tools of CMX take some rest as artefacts and let voicebots take over customer experience management for your brand! Excited already? Then request a quick demo by mailing us at sanchayita@misfitscommunications.com! #VoiceBotRevolution #CXInnovation #FutureOfCX #VoiceTech #SmartCX #CustomerExperience #TechDrivenCX #AIinCX #NextGenCX

🚀 Embrace the future of customer service with AI-powered chatbots! Experience instant, tailored support like never before. Discover success stories and top practices for chatbot integration that are transforming digital customer experiences. Chatbots aren't just a trend—they're revolutionizing the game. #Chatbots #CustomerServiceInnovation #DigitalRevolution

What does a busy contact center team look like? What is the future of the contact center and customer experience journey? Are you always looking for ways to enhance your Agent, User, and Customer experience? Have you considered the latest Contact Center Trends for 2024 in your transformation plan? Here are 6 trends to follow this year based on industry recommendations. You can achieve this by leveraging Sensiple’s AI-powered Contact Center services with the latest innovative features to help your businesses with personalized CX and optimized operations. #ccaas #cxtransformation #contactcenter #customerexperience For more info, Contact us at info@sensiple.com.

Ready to make customer experience a priority in 2024? Crexendo’s VIP CX platform equips agents to automate routine tasks and streamline workflows, giving them time to focus on complex problems that need a human touch. 👉 Get started transforming your customer experience strategy today: https://hubs.li/Q025prBw0 #Crexendo #AI #CustomerExperience #CX #GenAI

When designed and deployed correctly, a chatbot can improve the customer experience and drive positive customer emotions at a lower cost than live interactions. Learn how you can improve your CX with our chatbot deployment guide ➡️ https://gtnr.it/3WCWi37 #GartnerCSS #CustomerService #Chatbot #CustomerExperience