Are you looking to register for 10DLC to boost customer engagement? 📱💬 Before diving in, make sure to ask yourself these key questions to avoid any potential roadblocks: 📝 Have you verified all necessary legal documentation to ensure a smooth registration process? 🖥️ Is your business website up-to-date, fully functional, and secure? Having a reliable online presence is crucial for effective communication with customers through 10DLC. Don't let overlooked details hinder your progress - take the time to address these important considerations before moving forward with your 10DLC registration. #customerengagement #10DLC #A2P 🚀🔒
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How do you maintain customer engagement post-sale? ✏️ Interaction Interaction and Interaction, never loose touch with your customer when we talk to our customers it always leads to mutual learnings, insightful discussions and more innovative solutions. CSMs follow a few basic rules - Introductions <if not engaged during the POC phase> - Requirements Validation - On boarding - Consumption Tracking - Product Awareness < news letters, release notes, planned activities etc > - Business Reviews - 90 days renewal check and add expansions cycle continues....!
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📚✨ Transform your customer relationships with education! Customer education is the key to helping your users understand and love your product, turning them into loyal advocates. 🌟 Want to see your customers fully embrace and maximize the value of your products? Check out our latest article to unlock the secrets of customer success! 👉 https://lnkd.in/eUnPGRZC #CustomerEducation #CustomerSuccess #Opigno #LMS
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Understanding your customers deeply is needed to earn their trust. Tom Stearns emphasises the importance of prioritising customer interests over a win-at-all-costs mentality. Plus much more.. Tune in to find out. Links to listen and watch in the comments below. #GrowthUnlocked #PodcastHighlights #SalesSuccess #MarketingAlignment #BusinessGrowth #CustomerEmpathy #SalesStrategies #MarketingTips #Onboarding
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How do you strike the right balance in educating your customers?
Manufacturing & tech focused creative agency owner, creative director, designer, speaker, author, professor & artist.
How much do you prioritize customer education in your sales strategy? Customer education is a useful tool in building trust. Striking the right balance in educating your customers is important. Provide enough information to showcase the value of your product or service, but avoid overwhelming them. It isn't about bombarding customers with information; it's about empowering them to make informed decisions. #SalesStrategy #B2BMarketing #CustomerEngagement
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As CS professionals, we're laser-focused on improving retention. But what's the secret sauce? 🤔 It comes down to optimizing for a critical metric: time to value (TTV). The faster customers realize value from your product, the more revenue you protect and generate through retention, expansion, and advocacy. We break down the importance of making TTV a top priority. Learn: → How TTV directly impacts customer satisfaction and retention. → Its role in increasing product adoption and unlocking expansion revenue. → Why a short TTV fuels customer advocacy and referral growth. Mastering TTV is the path to establishing CS as a strategic revenue engine. #CustomerSuccess
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Principal Solutions Advisor @ ConnectWise: Focused on helping MSP leaders crush their goals for growth, profits, happy clients, and an awesome culture!
It's easier than you think to have Happy Clients, a Great Culture, and Solid Profits! You just have to follow a few simple rules that will turn your MSP into a Magnetic MSP! In our first video we kicked things off with Step 1: Unwavering Customer Service, and in this one we will go after Step 2: Master Level Expertise! SBMs need our support, education and knowledge so check out the video for a little more info on boosting your MSPs customer engagement! Now go get after it, make your clients brag about you, and continue to #beawesome! #msp #managedserviceprovider
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5-STAR REVIEWS DON'T ALWAYS WORK Let's explore why perfection isn't always the answer and how embracing imperfection can lead to genuine growth and success. 📈 Dive into the dark side of 5-star customer reviews in this new article on our blog: https://lnkd.in/eUf9tCJJ What's your stance towards 5-star business profiles when you see them? Let me know in the comments. 🙂 #staffino #customerfeedback #customerreviews
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A strong customer relationship management strategy can help #iGaming operators stand out in an increasingly competitive space. Check out this blog from Erica Anderson to learn more:
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Stay Relevant, Become 3CX V20 Certified Don’t stop yourself from harnessing the full power of V20. Three months have raced by since the release of V20. If you’ve missed our first two 3CX Academy webinar sessions, fear not. We have a new crop of webinars right here for you to get excited for. 3CX webinars are the ultimate (and only) way to learn 3CX from the 3CX team directly. By learning the system, you can highlight its benefits, skyrocket sales, and perk up customer satisfaction. Sign up via the links below. Once the webinars are full, they’re full - so move quickly. If you lose out, we’ll have more next month for you.
Stay Relevant, Become 3CX V20 Certified
3cx.com
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Co-Founder & CEO emBlue | Making Omnichannel Conversations with your customers easier | Entrepreneur
4 Tactics to boost your customer lifetime value (#CLV) and drive more revenue Unlock the secrets to increasing the lifetime of your customers and attracting new ones with these 4 powerful tactics: 1. 𝐒𝐞𝐭 𝐔𝐩 𝐚𝐧 𝐎𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠 𝐉𝐨𝐮𝐫𝐧𝐞𝐲: Make a great first impression and help your customer to adopt your product. 2. 𝐀𝐜𝐭 𝐁𝐚𝐬𝐞𝐝 𝐨𝐧 𝐈𝐧𝐭𝐞𝐫𝐞𝐬𝐭𝐬 𝐚𝐧𝐝 𝐁𝐞𝐡𝐚𝐯𝐢𝐨𝐫: Personalize your approach. 3. 𝐂𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: Engage with your customers at least 3 times a week. 4. 𝐑𝐞𝐚𝐥𝐓𝐢𝐦𝐞 𝐃𝐚𝐭𝐚 𝐂𝐨𝐥𝐥𝐞𝐜𝐭𝐢𝐨𝐧: Stay updated and responsive. Implement these strategies to see remarkable growth in your CLV! #CustomerEngagement #MarketingStrategy #FirstPartyData #BusinessGrowth #CustomerLoyalty #emBlue
