Fairmarkit’s Post

A strong partnership between sales enablement and sales operations can transform sales orgs. I've been in contexts where the two functions worked in silos. But today, as the Director of Sales Enablement at GetAccept, I'm fortunate to work closely with Adam Wenhov, our Director of Sales Operations. Our relationship is built on mutual respect and open communication. Adam and I share a commitment to create an environment conducive to sales excellence. We exchange ideas freely and always focus on finding the most optimal solution for the specific situation. No ego. No politics. No hidden agendas. Just committed to excellence. Just pure focus on what's best for the sales team and the organisation. So, a sincere thank you, Adam, for being not only a fantastic colleague but a wonderful person too. ---- To my fellow enablement and operations leaders, how do you collaborate with your counterpart? Feel free to share your experiences and tag them to celebrate the impact you're making together. 🚀 --- 📌 PS: This picture was taken at our last year's GetAccept winter holiday party in Malmö. It was Disney-themed. Want to guess who I was dressed as? #sales #salesenablement #salesoperations

Every quarter, the Prophia team nominates fellow team members who demonstrated each of our company values (the 5 C’s) in the previous three months. It is just one of the many ways we keep our values front and center and use them to celebrate our fantastic team. This week we are celebrating QA Manager, Panghoua Moua! Pa has recently taken on a new role in the company that allows her to leverage her industry expertise to ensure high levels of data accuracy for our customers. This new role was loosely defined with ambiguous goals, but her curious mindset has enabled her to dive into her new responsibilities and take on this new challenge. Pa is helping to build improved processes, analyze data, and contribute to the success of our customers in new ways. There is an assumed level of uncertainty within a startup and Pa’s sense of curiosity has allowed her to excel despite the unknowns. Congratulations, Pa! #employeeshoutout #employeespotlight #prophia #curious #customersuccess

Off the Record by GetAccept is one of the best events I have ever attended! Insightful and engaging discussions combined with high-grade keynotes by leading revenue leaders from the Nordics, the UK and USA. I want to express my sincerest gratitude for being invited and the excellent organizers behind this: Mathias Thulin, Samir Smajic, Carl Carell & Lovisa Larsson. I would like to share some insights and learnings I made during this 24-hour event: - The more open and transparent you are in sharing (professional) challenges the more likely you are to realize that you are not the only one with them, and finding a solution with the help of others. It is in our DNA the willingness to help others, but it is hard to find help if you don´t dare to ask for it. - Sellers don´t close deals, the buyer does by Nate Nasralla. It is our job to make the buyer to shine in their organization. - The sales process is actually the business case, it should drive it at least. These aren´t two separate things. - AI will likely automatize some repetitive tasks in the sales process, but will never replace the importance of personalization and discussions with real people. - You will increase the chances for successful change implementation, or new tool usage adoption, if you first select a smaller pilot group with internal champions willing to spread the positives with the rest before any final decision. Then you can proceed with testing with selected individuals from a certain team. After this, only if successful, it is worth implementing for the rest of the organization. Probably many new changes/tool acquisitions won´t make it till this point, saving money and resources. Wishing an insightful Friday for everyone! 🙂 💡

🕵️♂️🔍 The quest for the ultimate dream team members continues! We've got three vital roles up for grabs:   ✅ Head of Product ✅ UC XL Product Manager (Broadworks) ✅ Analytics Product Manager Think you've got what it takes? Or maybe you know someone who eats, sleeps, and dreams product perfection? If you're nodding your head or pointing fingers (figuratively, of course), don't be shy – hit up Annabel Talbot, our Talent Acquisition & HR Business Partner, at pc@access4.com.au. Or apply using the links in the comments!

Week 2 as CEO @ Affirm Software Group: Rolling our sleeves up! We've already accomplished so much in just two weeks, and the excitement of my new role is intensifying. Bringing our management team (Jo Hughes Swati Johri Amanda Graham) together during the week, we immersed ourselves in strategic sessions, unpacking our mission, vision and strategies for Onboard Express and beyond. Shining a spotlight on our team and how to develop them to be their best. Reviewing our approach from tech development through to customer success. We believe these are crucial to our continued success in optimising stakeholder outcomes. Our team is terrific and haven’t tired of me asking “why” (yet!). We will continue pushing the envelope to ensure stakeholder success. All I can say after my second week is… bring on week 3! #NoShortcuts #TechLeadership #OnboardingExcellence #Patience #OnboardExpress

I’ve had time to reflect on my work life and the lessons that will always stick with me. There are many, but one that I’d like to share is from my first month at HappyCo. I’d joined the company when my team was in the midst of preparing for a major release. They had been working tirelessly on a ton of features for months, and it was time to present them to our clients. This release encompassed years of promises made, endless customer conversations, scope negotiations, and whatnot. Of course, its success would also impact our partnership. No pressure!! The team had successfully built the features despite the many challenges they'd faced along the way. They were now going through testing, and it was all hands on deck. And that’s when I joined the team. 💁♀️ Expecting to spend hours getting formally onboarded at that time would be unrealistic. It was time to take off running. Given the stress the team was going through, understandably, emotions were high.  And that’s when someone I enjoyed working with said to me: 𝐀𝐥𝐰𝐚𝐲𝐬 𝐚𝐬𝐬𝐮𝐦𝐞 𝐠𝐨𝐨𝐝 𝐢𝐧𝐭𝐞𝐧𝐭. Why am I sharing this? Well, that simple advice helped me look beyond the frustrations, and focus on the goal. I let my team know that I’m here to help. I focused on the best way I could assist — testing! Luckily, I knew the industry and had a background in QA. So I spent the next few weeks testing all the not-so-happy paths and found some critical bugs that helped tighten the product before we presented it to our clients. My way of overcoming the very first challenge I faced after joining a start-up. When I left HappyCo, many of the kind farewell messages I received were around my initial days and how I handled the situation. The way I navigated through that period helped me gain the trust of my team. And all that testing helped me understand the complex rules in place. During this period, I also identified a few processes that could be refined, which I later on addressed with my manager. My decision to assume good intent and act with that belief helped me shape the relationship with my team over the coming months. #productmanagement Photo of Grand Teton from our recent trip!

Revolut is experiencing incredible growth! 🚀 Don't believe it? See for yourself in our 2023 Annual Report (see the comments). With this growth comes new opportunities. 📈 The latest is five new roles on my team that will be critical in how we scale product knowledge and alignment within the Revolut Business organization. Product Strategists (position link in comments) will drive huge value, but a few things to highlight are: - 💡 Developing the sales organizations acumen around one of our key product areas. - 🌍 Refining product positioning for various markets and segments, then turning this into actionable collateral. - 🗺 Act as a key stakeholder with our product leads to develop our roadmap. If you're based in Europe, have experience in product enablement or marketing, and have an analytical mindset, this is the role for you! Plus, you get to work on the best team at Revolut. (Not that I'm biased 😏 )

Welcome to KarmaOps! We're thrilled to announce the launch of our services aimed at revolutionizing the way companies approach their operational tasks. At KarmaOps, we understand the challenges of balancing essential but time-consuming operational work with the need for innovation and growth. 🚀 Our mission is simple: to help businesses thrive by taking the burden of routine tasks off their shoulders, allowing teams to focus on what truly matters – driving value and success. Whether it's Sales Ops, Finance Ops, Marketing Ops, Customer Support, or any other operational need, we've got you covered. Our dedicated team is here to streamline processes, boost efficiency, and unlock your company's full potential. 💡 But KarmaOps is more than just a service provider – we're your strategic partner in success. We're committed to understanding your unique challenges and tailoring solutions that meet your specific needs. 🌐 Visit our Website at https://karmaops.co to learn more about who we are, what we do, and how we can help your business thrive in today's competitive landscape. Let's embark on this journey together towards operational excellence and growth!

"Software testing shouldn’t be seen as a separate task. Instead, it should be an integral part of your software development lifecycle." This insight lays the foundation of our Chief Client Officer, Summer Weisberg's latest blog on the necessity of a Software Quality Strategy. With over two decades in IT, spanning enterprise software development, testing, professional services, and customer success Summer dives deep into the essence of software quality. Before joining Testlio, she brought her expertise to global teams at FedEx, CA Technologies, and CloudBees. Integrating quality throughout development is crucial because: * Quality covers functionality, reliability, usability, performance, and security. * Understanding your stance on quality is key to improving. * Teamwide collaboration on quality is essential. At Testlio, Summer's passion for software testing shines through as she partners with clients to develop strategies that enhance customer experiences. She believes that technology enablers must be combined with business value outcomes to support successful customer adoption. What does quality mean to you? #softwarequality #softwaretesting

"Elevating Team Spirit: Unveiling the Squad Program at Team Phoenix! 🚀" Dear LinkedIn community, I am thrilled to share a groundbreaking initiative we've introduced at Grassroots BPO - the Squad Program within Team Phoenix! 🔥 After the tremendous success during the recent Amazon Great Indian Festival, we recognized the importance of maintaining the momentum and fostering a competitive yet collaborative environment. Drawing inspiration from Magic Knight Squads in Black Clover and the four houses in Harry Potter, I'm excited to present the five dynamic squads within Team Phoenix: Wizards 🧙♂️ Taskmasters 📋 Eagle Eye 👁️ Conquerors ⚔️ Game Changers 🎮 Each squad, comprising four talented individuals, will have its Squad captain, who will select their team through a fair draw. This ensures an unbiased and diversified environment, promoting teamwork and unity across the team. Points will be earned based on overall team performance, workplace adherence, and a variety of efforts invested in squad activities. The innovative approach extends beyond productivity, encompassing aspects like floor decorum, attendance, punctuality, and quality of work. To enrich the leadership qualities within our squad captains, we've incorporated regular training sessions focusing on effective management, personal growth, and leadership skills. Captains will actively participate in a competitive yet enjoyable environment, emphasizing self-improvement and guiding their squad members towards success. I'm confident that the Squad Program will not only elevate our team's performance but also create an engaging and enjoyable work atmosphere where individuals thrive in their roles. Let's embark on this exciting journey together! 🚀 #TeamPhoenix #SquadProgram #LeadershipDevelopment #WorkplaceInnovation #TeamSpirit #GrassrootsBPO #WorkplaceTransformation