If you're implementing AI chatbots, here's what not to do. 🚩 The FTC is keeping a closer eye on how companies are using AI chatbots. Fenwick’s Vejay Lalla, Kimberly Culp, Zach Harned, and Kristen Rovai share how companies can avoid some of the common pitfalls that come with using AI chatbots in business operations. Get your AI insights here: https://lnkd.in/egKXQnM8 #artificalintelligence #FTC #chatbots
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Very useful takeaways from recent FTC guidance related to AI chatbots. Thanks!
If you're implementing AI chatbots, here's what not to do. 🚩 The FTC is keeping a closer eye on how companies are using AI chatbots. Fenwick’s Vejay Lalla, Kimberly Culp, Zach Harned, and Kristen Rovai share how companies can avoid some of the common pitfalls that come with using AI chatbots in business operations. Get your AI insights here: https://lnkd.in/egKXQnM8 #artificalintelligence #FTC #chatbots
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🚀 Transform your AI assistant interactions with our newest Generative AI feature, Tailored Responses! This feature delivers personalized, natural-sounding answers, making your customers feel like they're talking to a real person by providing specific, context-aware answers. Check out the video to see how it really works. https://lnkd.in/gdhS7c3F #AI #CustomerExperience #Chatbots #GenerativeAI
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For example, AI-powered chatbots can provide instant support to customers, reducing wait times and improving satisfaction. Read the full article: How Corporations and Businesses can use AI ▸ https://bit.ly/44OnfSk #ProvidingPersonalizedRecommendations #MachineLearningAlgorithms #ProvideTailoredRecommendations #NaturalLanguageProcessing #ProvidePersonalisedAssistance #ImplementAiSolutions #AnalyseVastAmounts
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In 8x8's State of #ConversationalAI in the #ContactCenter Report, a whopping 92% of contact center and #IT leaders agree that #AI helps resolve customer issues quicker. Want to learn more about how organizations are currently using and/or planning to use conversational AI, as well as the benefits they’re seeing? Download your copy of this report: https://lnkd.in/dYiBWaY9. #CC #CCaaS #XCaaS
8x8 State of Conversational AI in the Contact Center Report
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In 8x8's State of #ConversationalAI in the #ContactCenter Report, a whopping 92% of contact center and #IT leaders agree that #AI helps resolve customer issues quicker. Want to learn more about how organizations are currently using and/or planning to use conversational AI, as well as the benefits they’re seeing? Download your copy of this report: https://lnkd.in/dYiBWaY9. #CC #CCaaS #XCaaS
8x8 State of Conversational AI in the Contact Center Report
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As brands explore the potential applications of AI in their businesses, in-house infrastructure is starting to crop up. But would a third-party solution be more beneficial with hands-on support from experts? We've explored the cost of using in-house AI, particularly for CX, with our very own AI Training Manager, Spencer Parsons. Discover which solution is best for your support center. → https://bit.ly/46ydn0q #CX #cxstrategy #customerexperience #AI #futureofcustomerservice
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What can we learn from AI implementations outside collections? 💡 In some cases, the implementation of AI has revolutionised the customer experience, in others it has led the business to encounter unexpected hurdles and even financial loss. In our latest article, Principal Consultant, Nick Walsh looks at recent real world examples, giving insight into the benefits of AI, as well as the need for accuracy in its implementation and use. To read the full article, click below 👇 https://lnkd.in/ePAkXrdK #ai #chatbot #customerexperience
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Considering an AI chatbot for your website in 2024? Discover our top tips for naming your AI chatbot and why we think one of our oldest AI assistants got it just right...⛴️ 👉 https://hubs.li/Q02dzcfL0 Follow for tips, insight and levelling up customer service in the AI era #AI #CustomerService #BusinessTransformation
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What can we learn from AI implementations outside collections? 💡 In some cases, the implementation of AI has revolutionised the customer experience, in others it has led the business to encounter unexpected hurdles and even financial loss. In our latest article, Principal Consultant, Nick Walsh looks at recent real world examples, giving insight into the benefits of AI, as well as the need for accuracy in its implementation and use. To read the full article, click below 👇 https://lnkd.in/ePAkXrdK #ai #chatbot #customerexperience
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