Field Service Techs (FST)’s Post

𝙀𝒍𝙚𝒗𝙖𝒕𝙞𝒏𝙜 𝙔𝒐𝙪𝒓 𝑭𝙞𝒆𝙡𝒅 𝑺𝙚𝒓𝙫𝒊𝙘𝒆 𝑩𝙪𝒔𝙞𝒏𝙚𝒔𝙨: 𝑷𝙧𝒐𝙫𝒆𝙣 𝙏𝒂𝙘𝒕𝙞𝒄𝙨 𝙛𝒐𝙧 𝙎𝒆𝙘𝒖𝙧𝒊𝙣𝒈 5-𝑺𝙩𝒂𝙧 𝙍𝒂𝙩𝒊𝙣𝒈𝙨 𝙋𝒐𝙨𝒕-𝑺𝙚𝒓𝙫𝒊𝙘𝒆! ⭐✨ 𝑬𝒙𝒄𝒆𝒆𝒅𝒊𝒏𝒈 𝑬𝒙𝒑𝒆𝒄𝒕𝒂𝒕𝒊𝒐𝒏𝒔: Go above and beyond to exceed customer expectations consistently. 👏 𝑬𝒇𝒇𝒆𝒄𝒕𝒊𝒗𝒆 𝑭𝒐𝒍𝒍𝒐𝒘-𝑼𝒑: Seek feedback post-service, address concerns, and ensure ongoing customer satisfaction. 🌈 𝑹𝒆𝒗𝒊𝒆𝒘 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕: Create a review page, stay active on social media, and encourage continuous feedback. 🌟 𝑹𝒆𝒂𝒍-𝑻𝒊𝒎𝒆 𝑹𝒆𝒔𝒐𝒍𝒖𝒕𝒊𝒐𝒏: Address any issues immediately during service completion to maintain a positive rating. 🌟 #FieldServiceSuccess #ServiceExcellence #FiveStarRatingTips #fsm #fieldax #fieldservicemanagement #fieldservice #fieldservicesoftware #fieldservicejobs #hvac #fieldservicelightning #fieldengineer #schedulingsoftware #scheduler  #ServiceManagement #CustomerExperience #EfficiencyInService #BusinessImprovement #CustomerSatisfaction #ServiceExcellence #ReviewStrategy #ContinuousFeedback

DVA is not associated with this job posting Manager, Technical Customer Support at Omnidian https://lnkd.in/gXPBAcaE What Youll Do At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things youll be doing: Model our Omnidian core values by coaching, providing feedback, and developmental opportunities to build effective teams. Oversee a team of technical support representatives, ensuring they are properly trained, motivated, and equipped to handle customer inquiries effectively. Assist with escalated customer issues and provide guidance to team members on complex technical problems. Track key performance indicators (KPIs) such as response times, resolution rates, customer satisfaction scores, and ensure the team meets or exceeds performance targets. Continuously refine support processes and procedures to enhance efficiency and effectiveness, implementing best practices to streamline workflows. #jobboard #jobsearch #hiring #careers #employment #jobopportunities #jobposting #joblisting #jobhunt #jobseekers #jobmarket #jobadvertising #jobrecruitment #jobnetworking #jobplacement #jobvacancies #jobalerts #jobseeking #jobseekeradvice #jobinterviews #jobapplication #jobtips #jobadvice #jobstrategies #jobsuccess #jobgrowth #jobindustry #jobtrends #jobmarketinsights #jobboardtips

𝑯𝙤𝒘 𝒕𝙤 𝙋𝒓𝙞𝒐𝙧𝒊𝙩𝒊𝙯𝒊𝙣𝒈 𝑺𝙚𝒓𝙫𝒊𝙘𝒆 𝑹𝙚𝒒𝙪𝒆𝙨𝒕𝙨 & 𝘿𝒆𝙖𝒍𝙞𝒏𝙜 𝙬𝒊𝙩𝒉 𝑫𝙚𝒍𝙖𝒚𝙨: 𝑷𝒓𝒊𝒐𝒓𝒊𝒕𝒊𝒛𝒊𝒏𝒈 𝑺𝒆𝒓𝒗𝒊𝒄𝒆 𝑹𝒆𝒒𝒖𝒆𝒔𝒕𝒔 1. 𝘜𝘳𝘨𝘦𝘯𝘤𝘺 𝘌𝘷𝘢𝘭𝘶𝘢𝘵𝘪𝘰𝘯:  Assess the urgency of service requests for effective prioritization. 🕒 2. 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳-𝘊𝘦𝘯𝘵𝘳𝘪𝘤 𝘈𝘱𝘱𝘳𝘰𝘢𝘤𝘩:  Consider the impact on the customer's operations when setting priorities.🌐 𝑫𝒆𝒂𝒍𝒊𝒏𝒈 𝒘𝒊𝒕𝒉 𝑫𝒆𝒍𝒂𝒚𝒔 1. 𝘛𝘳𝘢𝘯𝘴𝘱𝘢𝘳𝘦𝘯𝘵 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯:  Keep customers informed about delays with revised timelines. 🗓️ 2. 𝘈𝘭𝘵𝘦𝘳𝘯𝘢𝘵𝘪𝘷𝘦 𝘚𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘴: Propose interim solutions to minimize the impact of service delays. 🛠️ #fsm #fieldax #fieldservicemanagement #fieldservice #fieldservicesoftware #fieldservicejobs #hvac #fieldservicelightning #fieldengineer #schedulingsoftware #scheduler  #ServiceManagement #CustomerExperience #EfficiencyInService #BusinessImprovement #CustomerSatisfaction #ServiceExcellence #ReviewStrategy #ContinuousFeedback

#hiring Intake Specialist, Orlando, United States, $38K, fulltime #jobs #jobseekers #careers $38K #Orlandojobs #Floridajobs Apply: https://lnkd.in/gk9xFYwb Synergy is a place where compassion, collaboration and expertise transform lives for the better. Every case we assist with is an opportunity to improve another life. Our advantage at Synergy is the powerful connection between our team and our purpose. It binds us together. We help each other to help those catastrophically injured.Synergy is a place where compassion, collaboration and expertise transform lives for the better. Every case we assist with is an opportunity to improve another life. Our advantage at Synergy is the powerful connection between our team and our purpose. It binds us together. We help each other to help those catastrophically injured.We seek team members for our Intake & Customer Engagement Specialist position who believe in our mission of improving lives, want to be part of a supportive team and deeply believe in our corporate values of professionalism, respect, integrity, dedication, and empathy. This position is based in the Orlando corporate office.To support our desire to ensure continuity in hiring and job placement we utilize the Predictive Index assessment. Please complete both portions of the assessment to be considered for employment. To access the assessment either use this link to complete, or if necessary, copy and paste into a new browser page:Some of the responsibilities will include:Input all new cases into our Customer Relations Management

Techno-managerial roles are hard to come-by and there is not enough credit given to them. Sales Engineers (SEs) are a deadly mix of technical + sales skills, yet not enough credit given to them. When we look at their day-job there's so much variance to it - in terms of work load and ineffective/explotive use of their capability. There not just there to churn demo calls, there's more to it. - Inability to close deals pushed on SEs as an excuse, with little effort to do the discovery and pre-set agenda demo calls by the sales reps - Incompetent sales reps exploit SEs as assistants and are pushed forward to answer customer support questions from prospects. - Even in the post-sales journey when the CSMs (Customer Service Managers) add SEs out of the blue and expect to give an informed opinion contextual to their setup and their intention to use the platform. - The frustation SEs go through in the demo's when prospect says “oh we don’t want/can’t use/aren’t interested in that at all” as there are incompetent AEs who have flunked at their job. - The dynamics between AEs (Account Executive) and SEs is fragile as well. Good AEs understand that there are things an SEs can say and ask prospects in a succint and effective way. When they just think of SEs as a speaking Q&A resource, they lose a lot of that value. #salesengineer #technicalsales

What is a Rep, Inquiring Minds Want to Know! A Manufacturer’s Rep (Rep) plays a crucial role in the distribution and sales of products on behalf of a manufacturer(s). Their primary responsibilities include: •Sales and Promotion – Responsible for promoting/selling manufacturer’s products to prospective customers. They use their industry knowledge and sales expertise to generate/close deals. •Territory Management – Identify and targeting potential customers, understanding market trends, and assessing the competition. •Product Knowledge – A deep understanding of manufacturer’s products. Reps convey features, benefits and specifications to customers. •Customer Relations – Build and maintain strong relationships with customers is key. Reps provide customer service, address inquiries, and resolve issues. •Market Research – Keep manufacturer informed about market trends and conditions. •Training and Support – Provide training and support to help sell products effectively. •Reporting and Communication – Provide regular reports regarding performance, market trends and any industry challenges. •Problem Solving – Tasked with addressing and resolving issues that arise with customers (RMA’s, delivery delays). •Market Expansion – Explore opportunities for expanding manufacturer’s market presence, identifying new potential customers/markets.

What is a Rep, Inquiring Minds Want to Know! A Manufacturer’s Rep (Rep) plays a crucial role in the distribution and sales of products on behalf of a manufacturer(s). Their primary responsibilities include: •Sales and Promotion – Responsible for promoting/selling manufacturer’s products to prospective customers. They use their industry knowledge and sales expertise to generate/close deals. •Territory Management – Identify and targeting potential customers, understanding market trends, and assessing the competition. •Product Knowledge – A deep understanding of manufacturer’s products. Reps convey features, benefits and specifications to customers. •Customer Relations – Build and maintain strong relationships with customers is key. Reps provide customer service, address inquiries, and resolve issues. •Market Research – Keep manufacturer informed about market trends and conditions. •Training and Support – Provide training and support to help sell products effectively. •Reporting and Communication – Provide regular reports regarding performance, market trends and any industry challenges. •Problem Solving – Tasked with addressing and resolving issues that arise with customers (RMA’s, delivery delays). •Market Expansion – Explore opportunities for expanding manufacturer’s market presence, identifying new potential customers/markets.

Job Alert: Accounts Executive - https://lnkd.in/g-q_5BB9 Put Paper • Create detailed business plans designed to attain predetermined goals and quotas. • Manage the entire sales cycle from finding a client to securing a deal. • Unearth new sales opportunities through networking and turn them into long-term partnerships. • Present products to prospective clients. • Provide professional after-sales support to maximize customer loyalty. • Remain in regular contact with your clients to understand and meet their needs. • Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation. • Negotiate agreements and keep records of sales and data. \@\{USER_DISPLAY_NAME\} #\{USER_DISPLAY_NAME\} #hiring #jobs #putpaper #\{POST_TITLE\}jobs #hiringnow #jobopening #recruitment #jobsearch #recruiting

Job Alert: Accounts Executive - https://lnkd.in/g-q_5BB9 Put Paper • Create detailed business plans designed to attain predetermined goals and quotas. • Manage the entire sales cycle from finding a client to securing a deal. • Unearth new sales opportunities through networking and turn them into long-term partnerships. • Present products to prospective clients. • Provide professional after-sales support to maximize customer loyalty. • Remain in regular contact with your clients to understand and meet their needs. • Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation. • Negotiate agreements and keep records of sales and data. \@\{USER_DISPLAY_NAME\} #\{USER_DISPLAY_NAME\} #hiring #jobs #putpaper #\{POST_TITLE\}jobs #hiringnow #jobopening #recruitment #jobsearch #recruiting

Job Alert: Accounts Executive - https://lnkd.in/g-q_5BB9 Put Paper • Create detailed business plans designed to attain predetermined goals and quotas. • Manage the entire sales cycle from finding a client to securing a deal. • Unearth new sales opportunities through networking and turn them into long-term partnerships. • Present products to prospective clients. • Provide professional after-sales support to maximize customer loyalty. • Remain in regular contact with your clients to understand and meet their needs. • Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation. • Negotiate agreements and keep records of sales and data. \@\{USER_DISPLAY_NAME\} #\{USER_DISPLAY_NAME\} #hiring #jobs #putpaper #\{POST_TITLE\}jobs #hiringnow #jobopening #recruitment #jobsearch #recruiting