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As the world will observe #WorldPatientSafetyDay on 17 September to raise global awareness of patient safety, we remember how the #EuropeanSocialFund has contributed considerably towards excellence in patient care and customer satisfaction 🏥 The #ESF project Non-Technical Skills Training for Healthcare Personnel aimed to provide authentic and contemporary training in non-technical skills to the professionals and support staff within the #healthcare sector in Malta 👨⚕️ The objective is to strengthen team dynamics, and improve interpersonal relations between staff, the patients, and their relatives. This training focused on enhancing both the social dimension and cognitive elements for all personnel working within the sector. This comprehensive approach creates a culture of safety that improves patient outcomes and reduces medical errors. It ensures that alongside their technical expertise, healthcare personnel also master the art of compassionate patient interaction while providing high-quality, safe healthcare services 🤒 #community #healthcare #service   SEM - Servizzi Ewropej f'MaltaPublic Service of MaltaEU for Social Economy & Social Enterprises 

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