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Diversita.co.uk is pleased to be working with a skilled customer support professional based in Liverpool. They are available immediately, and would make a great fit to any team, if you or your team are looking for the skills below please reach out :) #Neurodiversity #InclusionMatters #TechInclusion #NeurodiversityAtWork #DiversityandInclusion #NeurodiverseTalent #AutismAtWork #TechDiversity #InclusiveHiring #Neurodivergent #NeurodiversityAdvocate #AutismInTech #EqualOpportunity #TechForAll #InclusiveRecruitment #NeurodiversityAwareness #InclusiveTech #DiverseWorkforce #EmployInclusively #NeurodiversityChampion #AccessibleTech #InclusiveLeadership #NeurodiversityInTech #DifferentNotLess #EqualOpportunityEmployer #InclusionRevolution #TechInclusivity #NeurodiversityInclusion #DiversityInTech #NeurodiversityAcceptance #InclusiveCulture #InclusiveFuture #TechInnovation #EqualAccess #EmbraceNeurodiversity #BeyondNeurotypical #WorkplaceInclusion #BreakingBarriers #NeurodiversitySupport #EqualRepresentation #InclusivityInTech Marc Crawley Tayler-James Martin Giulia G. Hannah O'Brien

In a recent poll, 60% of New Homes professionals found higher retention rates amongst their more experienced employees.   But, how can you unlock the full potential of your sales and customer care teams while ensuring less-experienced employees stay engaged and consistently perform at a high standard?   Our experienced New Homes recruitment consultant, Sophia O'Donohue has put together a guide sharing her strategies for success and how you can find the perfect balance. You can read the full article via the link in our comments. #newhomes #recruitment #property #realestate Tabitha Allingham Georgia Z.

For the first time in my senior living career, I have instructed my team to purposely slow down sales. We have available rooms; we have available staff. So why this directive? While we were awaiting full licensing for our second building, we had a bottleneck of deposits and customers on our waitlist. Once we received the license, we had consecutive, weekly move ins to our dementia care community - back to back to back to back to back. We also ramped up hiring to accommodate the influx of new residents. We are operating two buildings instead of one. There’s a lot of operational change at one time. Our established culture and protocol has been to dedicate our time and attention to new residents and their families - to give them our full attention and support during a difficult transition period. As a result, we choose not to move in multiple residents at a time, and we typically have spaced out new residents by at least 1-2 weeks. Because of this rare occurrence of a “backlogged” waitlist and a sudden increase in new employees who don’t yet know our methodology and care approach (it’s a 13-week training schedule), our moral obligation is to slow down and give them all our due attention. “Sales cures all ailments” is a deeply inbedded belief in the senior living industry. I have heard it my whole career. I have never ever been instructed to slow down sales, no matter the relevant situation at hand. 100% of the time, we were told “move them in. We’ll figure out the rest later.” That’s not good enough for us here. In this case, sales would diminish our ability to give our customers and our staff our best and dedicated service - to keep our promises. So even though we have the room, we are pausing our sales next month and will create a waitlist schedule that properly fits what those future residents, families, and new team members deserve, and that’s taking care of our current ones. Try explaining that to investors. 💜

New #Indigenous #career Alert: Area Manager – Toronto Find this #job and more on Canada's strongest #Aboriginal Job Board https://lnkd.in/gdPn-8en WHAT’S THE JOB? At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.As a Area Manager, you will be a highly valued, primary representative for Dexterra.  In this role, you will work with management team members and enabling support functions in supervising multiple account operations. The Area Manager has the primary mission of fostering client relationships As a Area Manager, you will also provide direction and expertise to the district by promoting Dexterra strategies and best practices aligned with our Vision and ValuesYour work will include:Understands that client retention is embedded as a daily process through thoughtful action and attitude, utilizing the Tenacity Client for Life methodologyEnsures a visible Account-level presence to foster and maintain effective working relationship with all ClientsAligns key Dexterra contacts with like positions or titles within the client organization and create a relationship matrix (Web of Influence)Ability to communicate performance expectations, monitor and reward performance to ensure plans, goals and budgets are metIdentifies new opportunities to market and sell new products and services within existing clients or to new clients.Has a strategic selling mindset and utilizes the Miller Heiman sales methodology and processOversees management team to ensure strength of operations utilizing quality checks and other methodsWHAT’S IN IT FOR YOU?Security - in a time when other companies are downsizing, we are growingVery competitive compensation packageAdvancement opportunitiesBe #1 on day 1 by joining an industry leaderFollow Dexterra on LinkedIn and Facebook.  WHO ARE WE LOOKING FOR?Minimum of 2 years of management experience and directing a team in a related fieldWillingness to obtain Federal Government Security Clearance requiredExcellent communication and presentation skills (oral and written)Ability to lead others by demonstrating empathy, open-mindedness and respectAbility to maintain excellent relations with People – employees, client and customersFamiliar with health, safety and environmental management systemsAbility to travel between sites on demand, travel is required approximately 60% of the timeA clear criminal record check is required for this role. WHO ARE WE?Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job –

SUPPORT STAFF SPOTLIGHT MEET COLLEEN – DIRECTOR OF OPERATIONS I have been with DVS since July of 2017. My Employee Number is “1” so that should tell you how much I love working here!! I LOVE working from the office, however, working from home also has its benefits. I do not have to travel to the office during the winter months, we save on gas, and wear and tear on my car. I also like the silence of working from home. Some days it is really needed, and I find that I am more focused on tasks when I am not distracted by in-office activities. I use our Teams Channels along with email and my cell phone to communicate with my staff. Being that our agents are 100% work from home, my management team and I rely heavily on these communication sources, and we have found them to be extremely dependable. I find my work very rewarding and fulfilling. At the end of my day, I can always say that I have made a difference in someone’s life. Whether that is a member of my management team, our call center advocates, and let’s not forget the clients we service. We make someone’s life easier and better every day. In my spare time I like to spend time with my family. We all live such busy lives, and it seems that we never get enough time together, so when we do I take full advantage of it. Fun Fact: I do not cook. I am bad at it!! I am Irish so things I make tend to be a little on the bland side so my husband does all the cooking because he likes flavor!! Disabled Veteran Solutions Service Disabled Veteran Owned Small Business providing enterprise solutions to all aspects of the Call Center Industry. #DiverseSupplier #SupplierDiversity #callcenter #SupplierDiversityCallCenter #PADiverseSupplier #workfromhome #nyDiverseSupplier #contactcenter #nationalprovider #BusinessProcessOutsourcing #peo #SDVOSBCallcenter #veterancallcenter #diversecallcenter #trends #disabledveteransoultions

DVA is not associated with this job post. Customer Support Specialist, LATAM https://lnkd.in/gPddikpX Key Responsibilities Manage support tickets and respond to client emails, providing timely and effective solutions. Assist clients with technical and troubleshooting needs; escalate issues as needed. Call clients directly when necessary to resolve issues and ensure high client satisfaction. Communicate with the operations and development teams to address and resolve client concerns that require their attention. Monitor and identify trends in support inquiries, notifying operations and development teams of potential red flags. Collaborate with the customer success team to assist in launching clients successfully. Perform back-end administrative tasks, such as setting up new client accounts and configurations. #jobopportunity #jobsearch #jobs #job #hiring #jobseekers #jobvacancy #recruitment #nowhiring #jobsearching #jobinterview #jobopening #jobseeker #jobhunt #career #hiringnow #jobalert #recruiting #employment #jobshiring #careers #jobhunting #work #vacancy #jobvacancies #applynow #jobfair #jobopportunities #workfromhome #jobposting

Every job is a Customer Service job.

New #Indigenous Job Alert: Area Manager – Toronto Find this #job and more on Canada's strongest #Aboriginal Job Board https://lnkd.in/g_hkNYQN WHAT’S THE JOB? At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.As a Area Manager, you will be a highly valued, primary representative for Dexterra.  In this role, you will work with management team members and enabling support functions in supervising multiple account operations. The Area Manager has the primary mission of fostering client relationships As a Area Manager, you will also provide direction and expertise to the district by promoting Dexterra strategies and best practices aligned with our Vision and ValuesYour work will include:Understands that client retention is embedded as a daily process through thoughtful action and attitude, utilizing the Tenacity Client for Life methodologyEnsures a visible Account-level presence to foster and maintain effective working relationship with all ClientsAligns key Dexterra contacts with like positions or titles within the client organization and create a relationship matrix (Web of Influence)Ability to communicate performance expectations, monitor and reward performance to ensure plans, goals and budgets are metIdentifies new opportunities to market and sell new products and services within existing clients or to new clients.Has a strategic selling mindset and utilizes the Miller Heiman sales methodology and processOversees management team to ensure strength of operations utilizing quality checks and other methodsWHAT’S IN IT FOR YOU?Security - in a time when other companies are downsizing, we are growingVery competitive compensation packageAdvancement opportunitiesBe #1 on day 1 by joining an industry leaderFollow Dexterra on LinkedIn and Facebook.  WHO ARE WE LOOKING FOR?Minimum of 2 years of management experience and directing a team in a related fieldWillingness to obtain Federal Government Security Clearance requiredExcellent communication and presentation skills (oral and written)Ability to lead others by demonstrating empathy, open-mindedness and respectAbility to maintain excellent relations with People – employees, client and customersFamiliar with health, safety and environmental management systemsAbility to travel between sites on demand, travel is required approximately 60% of the timeA clear criminal record check is required for this role. WHO ARE WE?Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer f

I get this question all the time 🤔 What are the most popular job roles that Estate Agents use Virtual Assistants for? 1. Sales Admin / Neg 2. Lettings Admin / Neg 3. Sales Progression 4. Property Manager 5. Digital Marketing A VA can be your secret weapon. The entire idea is to hand over tasks that are keeping your team bogged down, so that they can be free to focus on fee-earning tasks. This improves morale for everyone and, more importantly, grows the business! #VACentral #VirtualAssistant #BusinessGrowth #EstateAgency #PropertyIndustry