Genesys’ Post

Your team isn't just a workforce—they're your greatest asset. Dive into our Level Up series to discover how highly engaged employees translate into increased customer experiences. Our 8-part series provides a step-by-step guide to master hashtag #WEM and get the most out of your contact center. Learn more: https://gsys.cx/4eKzkxP

Did you know? 54% of consumers expect personalized experiences from businesses, and over 90% are likely to spend more with companies that offer it. 🌟 Want to learn how to ace personalized customer experiences? Watch the video for some expert tips! #CustomerExperience #Personalization #BusinessTips

Consumers think of the organizations they buy from as a unified entity, not a group of siloed functions. They expect seamless end-to-end service journeys, no matter how many departments are involved. Tune in to the Genesys #CXGreenRoom, to hear how exceptional customer experiences start with a unified workforce. 🤝

Consumers think of the organizations they buy from as a unified entity, not a group of siloed functions. They expect seamless end-to-end service journeys, no matter how many departments are involved. Tune in to the Genesys #CXGreenRoom, to hear how exceptional customer experiences start with a unified workforce. 🤝

Consumers think of the organizations they buy from as a unified entity, not a group of siloed functions. They expect seamless end-to-end service journeys, no matter how many departments are involved. Tune in to the Genesys #CXGreenRoom, to hear how exceptional customer experiences start with a unified workforce. 🤝

What do these influential CEOs have to say about the importance of Badass Customer Experience? 👀 📆 Mark your calendar for Feb 29th and join Stephen Spiegel of and Jeff Farris to gain actionable strategies for consistently delivering outstanding customer experiences! Register here 👇 https://hubs.ly/Q02lF8cb0 #CustomerExperience #Crewhu #CloudRadial #MSP #MSPSuccess #ITCommunity. Crewhu

We help Businesses Grow Via Genuine Feedback! Our platform is open for customer experiences. We help businesses grow even through the customers' negative experiences and help them improve in areas that lack supremacy. Are you still missing that kick to level up your business? It’s the right time to build your portfolio today on RatingsPedia. Contact Now: ratingspedia.com #Ratingspedia #CustomerFeedback #BusinessGrowth #ImproveYourBusiness #CustomerExperience

🚀 Excited to announce our upcoming webinar on June 11th! Join us as we work through the critical topic of seamless customer experiences and the hidden costs of system impairments. Don't miss out on uncovering strategies to preserve harmony between customers and agents! Registration link in comments #CustomerExperience #TechGlitches

Consumers think of the organizations they buy from as a unified entity, not a group of siloed functions. They expect seamless end-to-end service journeys, no matter how many departments are involved. Tune in to the Genesys #CXGreenRoom, to hear how exceptional customer experiences start with a unified workforce. 🤝