Challenging our traditional thinking, as we prepare for a new healthcare future
Digital Health Leader | AI & Clinical Integration Expert | Champion of Healthcare Digitization & Value-Based Care | Technology & Service Delivery Optimization | Value-Based Care |
Expectations = Outcomes in outpatient MSK care. This is not new to service-based industries, with cognitive and expectancy impact of individual experience. In MSK care, patient prior experience and expectations play an important role in clinical care delivery, outcomes, and future engagement. Jerry Durham has an encyclopedia of knowledge on this issue. I wonder why this does not get the due respect from the professional community.