Genzeon’s Post

Digital leaders are moving faster with AI than they did with previous Digital Transformation efforts.   Stralynn Consulting Services, Inc with its unique offering StraL2C represents a paradigm shift towards AI-driven solutions which not only improves customer satisfaction but also represents a shift-left approach for customers, resulting in increased Cost Optimization.   StraL2C is designed to respond quickly to the changing business environment in an ever evolving future.   Schedule a quick session with our experts to know how StraL2C can change the way you approach Digital Transformations.   https://lnkd.in/dh49ai5y   www.stralynn.com/stral2c | connect@stralynn.com #AI #artificialintelligenceforbusiness #digitaltransformation #costoptimization #futureofai

Unlock the power of #AI for businesses today. Automation enhances efficiency, data analysis drives informed decisions, and personalization boosts customer loyalty. Discover more reasons to embrace AI with SPS for a competitive edge: https://sps.news/AH6N2f #BusinessTech #Innovation #DataDriven #DigitalTransformation

An overwhelming 95% of contact center supervisors believe their agents will have to handle complex or unique customer inquiries in the future, according to a recent CCW Digital survey.   Featured in CX Dive, CCW Digital’s market study on the future of contact center employees delivers crucial insights into the evolving landscape of customer contact roles amidst the AI and automation revolution. Dive deeper into the essential data here: https://lnkd.in/gTZ-PcZm   For the full article in CX Dive, click here: https://lnkd.in/gEMwghKm    #CX #CCWDigital #CustomerService #AI #ContactCenter Brian Cantor

AI is making customer support more seamless and sophisticated. CX expert Shep Hypken shares how companies are balancing cutting-edge technology with the essential human element to enhance CX in this Forbes article. https://lnkd.in/gsjd-B2y

AI is making customer support more seamless and sophisticated. CX expert Shep Hypken shares how companies are balancing cutting-edge technology with the essential human element to enhance CX in this Forbes article. https://lnkd.in/gDFRqDEC

AI is making customer support more seamless and sophisticated. CX expert Shep Hypken shares how companies are balancing cutting-edge technology with the essential human element to enhance CX in this Forbes article. https://lnkd.in/g-xdXXAB

AI is making customer support more seamless and sophisticated. CX expert Shep Hypken shares how companies are balancing cutting-edge technology with the essential human element to enhance CX in this Forbes article. https://lnkd.in/eybBWFud

💡 Be confident in your artificial intelligence with #ZendeskAI: https://zdsk.co/41VPXAA 💯 Here at Zendesk, we're committed to making the confidence level of each customer service prediction available to you transparently. 👏 Why? Human oversight is crucial to applying #GenerativeAI in CX because technology should complement, not replace, human interactions.

🎯 In a few #industries such as #retail, a fully AI-enabled front line is starting to support #automated engagement directly with #customers. The best uses of #AI may even completely reimagine the overall #experience. . . . . . . #automation #connection #business

Artificial intelligence is set to make waves in retail and in telecoms, streamlining operations and providing agents with the information required to assist their customers. NICE President, CX Division, Barry Cooper, and CMO Einat Weiss share their predictions on how AI is changing the game in TechInformed > https://okt.to/Nu10n8 #CustomerExperience #ArtificialIntelligence