GF Hotels & Resorts’ Post

Lizbeth's Leadership Lessons in Hospitality host Lisbeth Ceballos, PCC-ICF, SHRM-SCP and Noble House Hotels & Resorts Director of Marketing Andrew Ladd, CHDM delve into the essence of patience in the early stages of a hospitality career. Gain fresh perspectives and actionable insights that will propel your professional growth. Don't miss out on this enriching conversation here https://lnkd.in/eby8muCN! #HospitalityIndustry #CareerGrowth #CareerAdvice #HospitalityInsights

Embarking on a journey in the hospitality industry isn't just about serving guests, it's about crafting memorable experiences and upholding impeccable standards. Students joining me as we delve into a captivating case study showcasing the essence of hospitality excellence. From personalized guest interactions to operational efficiency, this case study highlights the pillars of success in the hotel industry. Discovering how a career in hospitality goes beyond routine tasks, offering opportunities for creativity, leadership, and growth. Whether you're a seasoned professional or an aspiring enthusiast, this exploration promises insights to elevate your journey in the world of hospitality. #HospitalityExcellence #HotelIndustry #CareerGrowth"

The Critical Role of Leadership in Championing Guest Service in the Hospitality Industry / Alan Young Leadership in the hospitality sector must go beyond traditional management functions and the reading and interpretation of data to actively focus on a culture of service excellence. https://lnkd.in/e7eH5nYt

The New Generation Of HOSPITALITY Is Here. You can’t build a business without “HOSPITALITY” Hospitality can be applied into any business, home or relationship. It is the core manor of making people feel special, appreciated and welcomed. Personally, I’ve learned so much from working in hospitality. Not just on how to serve others or generate meaningful conversations, but how to apply it’s ethos into many other sectors and everything I do for my team, family & friends. 🟣 Use Hospitality to ENGAGE your customers 🟣 Show your team what hospitality looks like by DOING 🟣 Turn mediocre transactions into MEMORABLE Moments #hospitalityindustry #mindset #customerexperience #leadership #culture Ways To WOW Novotel Liverpool Paddington Village - managed by Legacy Hotels & Resorts Amber Howard Howard Lewis

In the next episode of #SunsetTalks, I enjoyed sharing my journey in the hospitality industry, from my early days as a Receptionist Apprentice to Executive Director of the Hotels & Resorts division at Sunset Hospitality Group. We dive deep into what makes the METT brand unique and the challenges and triumphs of launching in new markets. I also reveal the meaning behind METT and how it drives everything we do. Follow @sunsethospitalitygroup, and stay tuned for the episode! #SunsetTalks #SHG #HospitalityInnovation #HotelManagement #METT #Sustainability #Leadership #BrandStrategy

Creating a Symphony in Seasonal Hospitality: The Art of Trust and Collaboration🌟 As the seasons change, so does the rhythm of the hospitality industry. But one melody that remains constant is the harmonious blend of trust and teamwork—keynotes of success in our vibrant sector. Here's how we, as leaders, can orchestrate excellence: 🎼 Cultivating Expertise: Like a maestro fine-tuning an orchestra, we invest time in developing our team's skills. With dedicated learning, we transform service into an art form. 🎵 Embracing Consistency: Our promise to guests is like a timeless classic—familiar yet flawless. By delivering on commitments, we ensure every stay is an encore performance. 🎶 Nurturing Relationships: From the concierge to the chef, every member plays a pivotal role. It's the positive interdependence and shared goals that create our ensemble's unique sound. As we gear up for the busy season ahead, let's remember that our collective success is composed of each individual's contribution. Together, we'll create experiences that resonate long after our guests have checked out. #HospitalityLeadership #Teamwork #TrustInBusiness #SeasonalSuccess

The hospitality industry has been a profound learning ground, shaping my professional and personal growth. Here's what I've gained from my journey: Guest-Centric Approach: Always put the guest first; personalized service makes all the difference. Adaptability: The ability to pivot and respond to diverse guest needs is crucial. Teamwork: Collaboration is key to delivering seamless experiences. Crisis Management: Stay calm and find solutions, no matter the challenge. Attention to Detail: Small details can make or break the guest experience. Cultural Sensitivity: Embrace and respect the diverse backgrounds of every guest. Operational Efficiency: Streamlined processes are the backbone of consistent quality. Networking: Strong relationships within the industry open doors to endless opportunities. Leadership Skills: Leading by example and guiding teams to success has been invaluable. The journey in hospitality is continuous, and every day presents a new opportunity to learn and grow. Grateful for the experiences that have shaped me! 🌍✨ #Hospitality #CareerGrowth #Leadership #Teamwork #Learning #GuestExperience

🎓 Celebrating the Future Leaders of GRT Hotels and Resorts! 🎓 Last week, we proudly celebrated the graduation of the YLP (Young Leaders Program) 2022-24 batch, our 8th cohort of exceptional talent from top hotel schools. These young leaders are poised to be the future leadership strength of GRT Hotels and Resorts, driving our brand forward as we expand our footprint at a rapid pace—having already opened three new hotels this year! I had the honor of delivering the keynote at the graduation ceremony, and my message focused on the concept of Leadership Without Titles: 1. Leadership can emerge at any layer of the organization and should not be dependent on titles or positions. 2. Young leaders should possess the charisma to influence their circle. 3. Aligning their vision with the brand vision is crucial, and they must define this vision clearly to their circle. 4. They should bring an obsessive passion to their work. 5. Discovering their purpose or the Big Why early on is essential to understanding the impact of their actions. 6. Exciting and motivating their circle to share and follow their vision is key. 7. Leaders should work for the team, not the other way around. 8. They must be the go-to person for the team, supporting them through both official and personal challenges. Congratulations to our young leaders! We are excited to see how you will shape the future of GRT Hotels and Resorts with your passion, vision, and unwavering commitment. Here’s to leading with purpose and inspiring those around you! #LeadershipWithoutTitles #YoungLeaders #GRTHotels #FutureOfHospitality #Inspiration #Leadership #GraduationDay

Yesterday, I had the privilege of bringing in a special guest speaker for my leadership team - Bill Gross, a friend and the General Manager of the AAA Five 💎Diamond resort, The Lodge at Torrey Pines. This world-renowned resort under the executive leadership of my friend, Robert Gleason, is known for its exceptional service. Bill’s invaluable service lessons and insights left us inspired. Here are some key quotes: 1️⃣ If someone cannot muster a smile in the interview, they may not be able to do it in their job. 2️⃣ Service is just the technical delivery of a product, hospitality is how you make them feel. It doesn’t cost more to make people feel good. 3️⃣ Our team is trained to do the difficult immediately. For the impossible, just give us a few more minutes. Bill’s insights engaged our team and reinforces that true excellence in service isn’t just about the tasks—it’s about crafting memorable experiences and fostering a culture of hospitality. Excited to see how our team will incorporate these principles into our work Scripps Health. #GettingToYes #GPTW #Leadership #Hospitality #ServiceExcellence #CustomerExperience #LeadershipDevelopment

“The perspective that I've learned over this past year is that we can do hard things well. Sometimes you think that was a tough year, that was a tough project, and it's going to get easier…you're growing from those hard times so that you're prepared for the next hard thing you do. And I've really learned that I can do that next thing. I can do that hard thing. And at the end of the day it's nice to see and realize that when the next hard thing comes, and I have that doubt, I can look back on this and go, oh, it will work out. It will be for the benefit of everyone.” Julie Arrowsmith, President & CEO, G6 Hospitality LLC Hospitality WATCH NOW: https://lnkd.in/eHHV9d5F LISTEN NOW: https://lnkd.in/eHTWpX7E Julie discusses with Rachel Humphrey of DEI Advisors her style of leadership, the biggest lesson she's learned over the past year, and how it will impact her moving forward. She shares her approach to public speaking, how she overcomes self doubts, and how staying fresh and learning the whole business helped her grow during her first 29 years at G6, eventually resulting in her current CEO role. Finally, Julie talks about managing business travel, finding time to refresh outside of work, and the underlying basis for her mantra of "be kind to everyone always." #diversityandinclusion #deiadvisors #leadership #hospitalityindustry #empoweringpersonalsuccess #dei #womeninhospitality #womenempoweringwomen