Glenfield Invicta Ltd’s Post

Fissara Manage makes it easy to: ✅ Manage customers ✅ Schedule service calls ✅ Manage field engineers / technicians #fissaramanage #OutdoorTeam #fieldengineer #technicians #acrepair #hvacrepair #cctvinstaller #automationsystems #fireandsafety #construction #mobileapp #fieldapp #fieldtracking

📈 Rising energy prices, field costs and inflation has put pressure on Field Service businesses to find cost savings wherever they can. Medical Equipment Maintenance Software provides servicing businesses with a more efficient and streamlined way to run their operation. Almost every sector is affected by soaring energy prices and the need to mitigate waste and find additional cost savings isn’t going away any time soon. 👉️ Read more: https://lnkd.in/eXc579aS #fieldservicemanagement #fieldservicesoftware #Maintenance #engineers #hvac #mobileworkforce #fieldengineer #fireprotection #plannedmaintenance #proptech #xero #plumber #tradesman #facilitiesmanagement #safety #construction #firesafety #reactivemaintenance #technician #assetservicing #jobmanagementsoftware #jobmanagement

I'm thrilled to share a recent success story that showcases the profound impact of connecting talented professionals with the right opportunities in the manufacturing industry. In a recent case, I had the honor of aiding a seasoned Field Service Technician in securing a role that truly valued their skills and potential, emphasizing the transformative power of a strategic career move. The Scenario: - The technician sought a position that would better acknowledge their expertise in maintenance and field service. The Opportunity: - Identified a role with a top manufacturer of manufacturing equipment that perfectly matched the Field Service Technician's skills: - Need for an experienced professional for on-site repairs and maintenance - Opportunity to work with state-of-the-art machinery and diagnostic tools - Strong focus on career growth and continuous training The Outcome: - Saw a significant 40% salary increase - Enhanced benefits encompassing improved healthcare choices and retirement planning - Clearly defined career progression and specialized skill enhancement opportunities This success story underscores the importance of in-depth knowledge in hydraulic systems, electrical troubleshooting, and the capability to execute intricate repairs in the field. It exemplifies the significance of aligning skilled professionals with companies that genuinely value and reward their expertise.

Field Service Engineer Quiz Test your knowledge! Question 1: What is the first step in troubleshooting any equipment issue? A) Check the power source B) Consult the user manual C) Contact the manufacturer's technical support D) Replace the faulty part Question 2: Which of the following is a critical aspect of field service engineering? A) Time management B) Technical knowledge C) Communication skills D) All of the above Question 3: What should you do when encountering an unfamiliar piece of equipment? A) Try to fix it without guidance B) Consult the equipment's documentation C) Contact a colleague or supervisor for assistance D) Leave it for someone else to fix Answer each question in the comments below! #FieldServiceEngineer #Quiz #EngineeringExcellence #MaintenanceMatters #TroubleshootingTips #TechnicalKnowledge #CommunicationSkills #EquipmentMaintenance #ServiceWithAPersonalTouch

Great opportunities

We need technicians to install and maintain appliances in our homes or industries, right? Field service engineers are the ones who manage a team of field technicians. To effectively manage your field team's schedules and track locations for an improved customer experience, choose the right field service management tool - Lystloc for your business! Read our blog to learn more about the role of field service engineers: https://lnkd.in/gCYJcuNb #lystloc #blog #fieldservice #engineers #fieldoperations #insights #info #allyouneeedtoknow #growth #productivity #liveblog

As you all know I have been pretty vocal in the past about Nova Scotia Power and Emera about the level of service they were providing. We constantly read in the news of how they were fined for the lack of service to customers. But I must give credit where credit is due. Over the last six months NS Power has dramatically step up their service level with the following: 1) Creation of the Resolve Team for builders, this has improved communications with builders to ensure we can talk to someone who, well knows what their talking about and can follow up quickly on the status of projects 2) Increased power line technician hiring, hookups are now completed in a very timely fashion 3) Along with PLTs, they've hired more inspectors and planners, again bringing lead times down to a reasonable time frame 4) Outsourcing of line maintenance, such as having K Line in the province to help replace poles and clear lines of trees 5) Relationship building- when you work with each other all the time, both parties need to be level headed and willing to work with each other, NS Powers entire staffs attitude is changing for the better and this is what we need from a sole source provider of utility or from any company for that matter, the customer now matters and we are working together instead of fighting each other on every build. Thank you Nova Scotia Power for realizing that there were flaws in how you operated and that you are working to change that. It's made my job much easier. (Disclaimer, neither my company, family or myself have any interests in NS Power, Emera or any companies servicing NS Power, Emera or related parties)

#FIELD #SERVICE #TECHNICIAN These professionals typically responds to customers' calls and provides on-site technical services and maintenance support. A field service technician can make repairs, fix technical issues, and make installations on various systems and equipment for their client. #DUTIES #troubleshooting and running diagnostic tests on equipment and systems. #providing support and maintaining satisfactory customer service during dispatches or field visits #performing diagnostics tests to identify technical issues and develop effective solutions #handling on-site repairs, test tasks, and installations #documenting processes to ensure proper record keeping and produce detailed service reports #working with clients' technical teams and sharing relevant information across the organization to build positive relationships with colleagues and clients #working according to customers' requirements to suggest suitable recommendations #building a sustainable business with customers to promote repeat business #following all safety and standard protocols and policies when performing tasks #responding promptly to customers' problems and making equipment recommendations to customers #operating machinery and vehicles safely #checking and updating databases and field automation systems tracking work progression #improving customer experience by leveraging creativity to investigate complaints, identify effective resolutions, and suggest suitable operating techniques that ensure system enhancement #SKILLS 1.PRODUCT KNOWLEDGE 2.TIME MANAGEMENT 3.PROBLEM-SOLVING 4.GOOD COMMUNICATION SKILLS 5.TECHNICAL SKILLS 6.TECHNICAL DOCUMANTATION 7.SAFETY PROCEDURES 8.PREVENTATIVE MAINTENANCE

"Maintaining electrical equipment, panels, and performing regular maintenance is crucial for ensuring smooth and efficient operations in any company or factory. It: 1. Protects investments: Regular maintenance extends the lifespan of equipment, reducing replacement and repair costs. 2. Ensures safety: Clean panels and well-maintained equipment lower the risk of electrical failures or fires. 3. Reflects the technician’s skill: A well-organized and dedicated technician demonstrates high professionalism and boosts productivity. 4. Enhances performance: Proper maintenance minimizes unexpected downtime and improves operational efficiency. A skilled technician means sustainable equipment and a more successful workflow!" #ElectricalMaintenance #SkilledTechnician #IndustrialSafety #Efficiency

As a Field Service Technician, I’ve learned that a large part of the job happens before I even arrive on-site. Preplanning is crucial—by analyzing the symptoms and drawing from my past experiences, I can anticipate all possible faults that could be causing the issue. This mental preparation allows me to approach each job methodically and with confidence, knowing I’m ready for any scenario. A key part of this preparation is keeping a well-stocked inventory of spare parts. Based on common faults I’ve encountered, I make sure to carry the parts that are most likely to be needed. This ensures I can get the job done efficiently and without unnecessary delays, reducing downtime for the client. Being proactive and prepared not only helps me deliver faster, more effective service, but it also gives me the confidence to tackle any issue that comes my way. It’s all about anticipating needs and staying one step ahead. #FieldService #Preplanning #TechPreparation #EfficientService #CustomerSatisfaction #ProblemSolving #ServiceExcellence #TechLife #Aidacare