GlowTouch Technologies’ Post

#Didyouknow that 61% of consumers will pay at least 5% more if they know they’ll get a good customer experience? See how we’re helping our clients grow revenue by providing white-glove customer service. https://hubs.ly/Q02m2zr90 #DYK #customersupport #customerexperience #CX #TheUncommonBPO #PuttingPeopleFirst #GrowWithGlowTouch

Providing top-notch #customerservice is complex and challenging. In this blog post, we cover a range of issues, from systems to people that affect customer service and how you can overcome these challenges. https://hubs.ly/Q02m2YYx0 #customersupport #customerexperience #CX #TheUncommonBPO #PuttingPeopleFirst #GrowWithGlowTouch

With 72% of customers expecting contact center agents to know who they are, what they have purchased and have insights into their previous engagements, the need for personalized customer service and interactions at every stage of the customer journey is more important now than ever. What steps is your business taking to make this a reality? Check out the video below to give you some ideas! ⬇️ #ccaas #cx #customerexperience #personalization #customerjourney

According to Aragon Research, By YE 2024, 55% of #contactcenter providers will enable the development of an enhanced customer profile that will enable a more personalized customer experience (70% probability). Learn more at https://lnkd.in/gHYHHzbF #CX

Did you know? From seven days to real-time. Enhance direct and indirect customer experience through one source of truth. https://imsap.co/6043wiDjH #CX #CustomerExperience

We have analyzed and scrutinized millions of customer interactions. These learnings have led us to evolve the most effective customer service tools in the marketplace. Find out what we can do for you at https://hubs.ly/Q02lPwyY0 #CustomerObsessed #CustomersMatter #CustomerJourney #CustomerExperience #CX #MysteryShopping #SecretShop #ShoppersView #CXconsulting

#Didyouknow that 80% of consumers feel more emotionally connected to a brand when customer service solves their problem? Talk to us to see how our outsourced customer service solutions help you build emotional connect with your customers by solving their issues quickly. https://hubs.ly/Q02DSqzK0 #DYK #customersupport #customerexperience #CX #TheUncommonBPO #PuttingPeopleFirst #GrowWithGlowTouch

Did you know? 48% of consumers are willing to pay more for quality customer service. In a competitive market, prioritizing customer experience can be a game-changer. Insights from a recent Forbes survey spotlight key considerations for businesses in the new year and beyond. We have summarized the most important facts for you in our blog: https://lnkd.in/ed5GNTiK #customerservice #customersupport #cx #helpdesk #custserv #business

It’s every organization’s dream to be inside the head of its customers. A strategic, intentional telephone mystery shopping program can yield invaluable data about how your customers view the quality of your contact center services and interactions. Our Telephone Mystery Shopping programs are built to get you as close to that insight as possible. Set your company apart with your customer service interactions. Learn more at our website: https://hubs.la/Q02zyRJd0 #CustomerInsight #MysteryShopping #CustomerExperience #CX #CustomerService #BusinessStrategy #CustomerFeedback #ContactCenter #ServiceQuality