Glyn Luckett CMRS’ Post

View profile for Glyn Luckett CMRS, graphic

Director Advisory Services I Insights Professional | Expert in Customer+Employee Experience+B2B | Transforming Research Objectives into Actionable Insights I 20+ Ys Experience I Insight 250 Award I More in About section

People never forget how you make them feel and meaningful customer connections are built on emotional experiences. We provide a comprehensive view of customer experience, helping organisations identify strengths, uncover areas for improvement, and drive customer-centric strategies. Explore key customer experience #KPIs that can help in measuring and enhancing the effectiveness of customer interactions and overall satisfaction. #CustomerExperience #CX #KPIs https://lnkd.in/dWHUyZqy

Customer Experience Advisory Services — Maru Group

Customer Experience Advisory Services — Maru Group

marugroup.net

M. Arafat

BPO Expert | CX Expert | Contact Center Outsourcing | Back-office Outsourcing | Sales | B2B | B2C | Remote Staffing | Shared Services

3mo

Absolutely! Customer experience is all about emotions. Thanks for highlighting the importance of building meaningful connections.

To view or add a comment, sign in

Explore topics