Graham-Field (GF Health Products, Inc)’s Post

It's an operations week and a treasure hunt for my team! 1. Hired our new Operations Director (OD) 2. OD is creating Inspector versions of our Standard Property Appearance (SPA) guides that include: - Locations and sizes of all HVAC filters (spoiler: some are not in HVAC units but hidden in ceilings) - Types of light bulbs per house - Types of salt for water softeners 3. Begin to put our new Standard Operating Procedure (SOP) for consumables into place: - Guest consumable supplies for each turn to be assembled in turn bags with the amount needed per stay - Season begins with 4 turn bags in each property's supply closet - Inspector brings 2 fresh turn bags from the office every other week to each house when she does her bi-monthly inspection - If the Cleaners see the supply closet down to 1 turn bag, they let us know, otherwise they should always have the guest consumable supplies needed for each turn, auto replenished by the Inspector 4. Add to the Inspector's bi-monthly inspection - Check grease traps on grills and griddles - Check felt pads on chairs and tables We're headed into our shoulder season now through the end of the year. The idea is to get a good cadence and any snafus worked out before next May when high season hits again.

In our investor deck we said we would hire our first full time team member in April. We didn't. We thought about it a lot. We are aware of how important building a quality team is to achieve proper growth which is probably the main reason we decided not to hire. How can we help someone to fulfil their potential in a role when we are still learning about it ourselves? We are fortunate to have found ourselves with an awesome team, just none of them are directly employed by us. They are experts in their areas and we really trust them. Sidney Hiscox and I are now in a strange spot where we spend some hours of the day on the big picture strategy of Fera , the creative direction, operational planning etc and then probably as many or more hours answering customer service emails, chasing up fulfilment issues, creating barcodes for incoming products etc. Both of these are super important and you can't have one without the other. And in fact, being an expert in those seemingly 'smaller' operational tasks is really important, we are still working on it. That first hire is coming but only when we are as confident as we can be of their role and what it entails and most importantly our ability to equip them with the info/knowledge required to smash it.

I am an innovative ,highly motivated, self-confident a reliable team leader.

Building a skilled and cohesive team is essential for the success of your juice or smoothie bar! From experienced blenders to customer-focused management, each role plays a vital part in creating a thriving business. Seek individuals with a passion for health and wellness, excellent customer service skills, and a strong work ethic! A strong management team is the backbone of your business! Look for experienced individuals who can oversee daily operations, manage inventory, and ensure a positive work environment. Effective communication and leadership skills are key qualities to foster a motivated and efficient team. When it comes to the team, look for candidates with a genuine interest in smoothies, juices, a healthy lifestyle, and customer satisfaction. Hiring individuals who can engage customers, provide product knowledge, and maintain a clean and welcoming environment is crucial. Look for a balance of friendly personalities and efficiency in handling day-to-day operations. When it comes to hiring, Start A Juice Bar can provide valuable guidance! Our experts understand the unique dynamics of the industry and can assist you in assembling a team that aligns with your vision and goals!

Know the ins & outs...

As a company, we're often asked how we're able to do things so differently. Well, one of the key ingredients to our success is our people. Today, we want to share with you what we look for when hiring: 1. People that care. At the top of our list is finding individuals who genuinely care. We believe that this trait cannot be taught, it's in your DNA. It doesn't matter if they have experience in our industry, we can teach that, but we can't teach you to care. 2. People that have grit. We look for individuals who have "fire in their bellies." We want people who are passionate about what they do and are willing to go the extra mile to achieve their goals. 3. People who can get along well with others and understand the importance of our company culture. We believe that a strong team is built on individuals who work well together and share the same values. 4. Uncommon people with big ideas. We're always on the lookout for individuals who bring fresh perspectives and innovative ideas to the table. At Walker Lumber and Supply, we believe that finding the right people is key to our success. We're proud to have a team of individuals who embody these traits and are committed to our mission... and when we come across an individual who meets this criteria, we hire them!

What I learned from hiring a team - There is a big difference between working by yourself and leading a team. - Whatever you think your level of communication is, it's nothing compared to where it needs to go. - Don’t delegate tasks; delegate outcomes. - It's the leader's job to hold people accountable. - It's the leader's job to make clear how people can win. - Who you are as a leader highly impacts the performance of the team. - Vision is practical. - Trust is a requirement. - You are a control freak; you need to get over that. What have you learned working with your team? Or are you still doing it all by yourself?

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