Green Global Transport’s Post

How to Get a Job as a Freight Broker

I always talk to our carriers and shippers about creating a culture that supports each other and helps each other win. You know, true partnerships. Yesterday I was working with a new carrier to our network trying to reposition their truck from NV/CA to TX. We did not have a shipment for them, but we did have a TX shipment that they wanted. The dispatcher asked if I could help her with booking a shipment from a different broker as she was in the truck driving and could not search the load boards. I obliged and we got on a conference call together and called on a few loads. We made 3 calls to 3 different brokers...... (1 small and 2 large companies) As a freight broker myself, I was embarrassed by what I experienced and heard on the phone. Few observations: 1. No one let me know their names. 2. 2 spoke so fast and with such disinterest in their voice that it made it seem as though I was a bother. 3. Hold time (Small broker 2 minutes, large brokers 14 minutes and 17 minutes) 4. If these were all "Carrier Sales" roles, not a single person was interested in selling and/or growing their carrier network 5. The largest broker did not follow up via email or phone yesterday (still hasn't in fact. I checked this morning) It's no wonder why carriers do not like dealing some freight brokers. The carrier that I was working with asked why more freight brokers aren't like us. (Cue Kendrick's "Not Like Us") #og1mc #freight #transportation #broker #sales #trucking #notlikeus

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It has been another great weekend with a great group of students taking our advanced freight broker course. Active listening > Active participation = Proper progression towards scaling your freight brokerage business and journey. Today is all about ops and sales, sales, sales, and oh that's right, I forgot to mention sales!!!! Making a difference one session at a time :). #logistics #trucking #freightbroker

Freight Agents, if there's one thing NOT to ask on a cold call it's this. Under no circumstances should you ask... "Did I catch you at a bad time?" Why? This opens the door for a prospect to end the call right away. Here are 9 questions you should ask. 1. What are your responsibilities? 2. What's your biggest challenge? 3. What are your main priorities when shipping? 4. What lanes are you shipping? 5. What do you look for in a Freight Agent? ...and more! Keep reading and save the blog post to use when you plan your next call. https://lnkd.in/eaQ9u7ej #coldcalltips #freightagent #freightbroker

Most freight brokers would agree that having a customer with a high freight spend can be a dream come true. But what do you do when you land that account? Do you turn into an order zombie responding to quotes all day and letting your support staff book your trucks and manage updates? I personally love to figure out what goals a shipper has for their freight spend to see if I can find creative ways to align my goals with theirs. This makes it a lot easier to find the right carrier for the job AND allows you to create clear expectations for all parties.

The biggest problem is people rely too much on broker freight. There’s nothing wrong with using brokers but, they shouldn’t be a trucker’s primary source of revenue. If you can’t sell yourself and your services to shippers, then you’re better off being leased to a motor carrier that does have a sales department.

Did you know J.B. Hunt recently started a freight agent program? We’re focused on providing value for customers and delivering exceptional service, and our agent program is no different. So, if you’re interested in growing your business and working with an established transportation company, then send me a message so we can talk about how you can get started with J.B. Hunt!

I've spent a lot of time in the Transportation & Freight industry, mostly in roles managing teams who did business development and client outreach. Our primary objective was landing new prospects, and converting them into long term clients. How do we do that? Well, starting out it was phone books, spreadsheets, paper call sheets, and hand written notes. Then it became CRMs, all of which I absolutely hated. Why? Because not ONE of them was designed for what our role was, and none of them were tailored to the role of soliciting clients for freight shipments...until NOW! Josh Lyles' Salesdash CRM is the BEST CRM I have ever used in the field of Transportation, Supply Chain, and Freight Brokerage Business Development. I don't care if you work for an asset company, brokerage, or just a supply chain involved company soliciting new business, Salesdash is the missing link in your tech stack. I make NOTHING off this referral, I am just here sharing the respect where it's due. Keep up the great work guys! #Salesdash #CRM #Tech #Logistics #Trucking #Transportation #SupplyChain #Freight #BusinessDevelopment #ClientOutreach #TruckingCompanies #TruckingBusiness #SupplyChainSolutions #LogisticsSolutions #FreightManagement #Business #Prospecting #Prospects