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Scott Berka recently shared with Multifamily Executive how Greystar is shaping the resident experience by developing a brand that earns residents’ trust and loyalty. "Developing a strong, recognizable brand can foster a sense of trust and loyalty among residents,” Berka says. “We aim to create a brand that residents immediately recognize and associate with positive experiences.” Read more about branding shaping the resident experience: https://bit.ly/3S2K1ly #Greystar #Multifamily #CustomerExperience 

How Branding and Data are Shaping the Resident Experiences

How Branding and Data are Shaping the Resident Experiences

greystar.com

Aiden E.

Inspection Coordinator ( World Wide) at DDE INSPECTION & EXPEDITING SERVICES LLC

1mo

Elan Merial Park Leasing office manager/ Houston -TX I am writing here bc I tried to talk about unfair charge after move out but she put herself as unreachable position. Since I mentioned in the move out form that I moved out because of the broken stove has not been replaced for 10 months, my 2 bikes which are about $2000 value were stolen, and Leasing manager did not care about it and replaced stove glass She took the things personally and for revenge she charged $836 for carpet replacement paint etc. with no reason after moving out. I rented apartment there because of its location but the Leasing manager made it worse place.

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Please email sglover3805@gmail.com She has been displaced due to management at Mandalay Villas

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Christina Putman Elms, CPTD

Director, Learning and Development at Greystar

1mo

So many cool insights—-really like how Scott defined the Customer Experience!

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