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Have you seen our 2024 Third-Party Delivery Report? For those of you who haven't, here are the key takeaways: 1. Performance comparison: Restaurants consistently outperformed convenience stores, showing a clear need for C-stores to improve their delivery service. 2. Order confusion: Drivers often struggled to differentiate between pre-packaged snacks and made-to-order meals, particularly at convenience stores. 3. Impact of multiple deliveries: Customer satisfaction and order accuracy dropped significantly during the afternoon when drivers made additional stops before final deliveries. 4. Provider strengths:  - DoorDash led in overall satisfaction, delivery speed, and accuracy.  - Uber Eats excelled in maintaining food temperature.  - Grubhub distinguished itself by delivering faster than estimated times. These are some of the insights you need to make data-driven decisions and enhance your customer experience.  Want to dive deeper?  Check out the full report📊

For many restauranteurs, delivery services like DoorDash and Uber have been powerful tools to unlock additional topline revenue, however, the flipside, is they can have adverse effects such as cutting into margins or passing on additional cost to the consumer. I'm not an advocate for restaurant businesses to not use these services, I am however an advocate that they should offset any loss in margin at the delivery level and build their own subscription business with PassPass. https://lnkd.in/gd6Pty7S

Convenience comes at a cost. While third-party delivery platforms like DoorDash and Uber Eats extend your reach, they also demand high fees, reducing profitability and diluting brand loyalty.  With over 70% of restaurant revenue coming from repeat customers, maintaining direct relationships is crucial. Our platform supports businesses in navigating these challenges by enhancing reliability and optimizing operational efficiency.  Discover how we can help protect your brand's integrity and profitability by contacting us at hello@drivosity.com. #LastMileDelivery #DeliveryOperations #CustomerSatisfaction

Ever wondered if your DoorDash or Uber Eats card charges were a setup? In this episode, I dive into the bizarre tale of discovering unexplained Wingstop charges on my account. Is someone holding me hostage... via food deliveries?? Tune in to hear the full scoop!

My $30 DoorDash order comes with a customer experience that puts most other companies to shame. I snapped this screenshot today, and I can't help but be amazed at the world we live in. With just a few taps on my phone, I can satisfy my cravings and get updates on exactly where my food is. Think about it: feeling hungry? Order a meal and track its progress right to your doorstep. If you decide you want ice cream or another snack, you can have the driver make an extra stop. We're living in an age where anyone with a phone and a few dollars can experience concierge-level service. Imagine a family dinner where everyone at the table gets exactly what they want from their favorite restaurant. Steak from one place, salad from another – it's all possible now. Technology has made it so easy to enjoy life's little luxuries, and it's truly mind-blowing. If we're living in a time when people get this high level of service for something as simple as dinner, imagine how high their expectations are for the product or service you're offering at the price you're offering. Customer experience and expectations are everything these days. What a time to be alive! #Technology #Innovation #Convenience #FoodDelivery #ModernLife #CustomerExperience #CustomerExpectations

Complaint Title: Refusal of Cancellation and Refund within Legal Period – Defective Purchase on Uber Mercados (Sam’s Club) - Brasil BR Description: I made a purchase of non-perishable items (bedding and bath products) through Uber Mercados in partnership with Sam’s Club, and I received defective items. Since receiving them, I have been trying to exercise my right to cancel and return the items, as provided by Article 49 of the Brazilian Consumer Defense Code (CDC), which grants me a 7-day period to withdraw from the purchase and receive a full refund. I contacted Uber Mercados support on the third day after receiving the items, well within the 7-day period, but I am facing a refusal of cancellation and refund. Since this purchase was made outside a physical store, the CDC assures me the right to cancel and return the products, regardless of the reason. I reiterate that I am acting in accordance with the law, which requires the supplier to immediately issue a refund, including monetary adjustment, upon the consumer exercising this right. Therefore, I am requesting the cancellation of the purchase and a full refund.

🚀 Revolutionizing Food Delivery with DoorDash 🚀 Exciting times for DoorDash as we continue to transform the food delivery landscape! 🍔📱 Key Strategies ⬇⬇ 📌 Personalization: Tailored recommendations based on user preferences to make discovering new favourites easier. 📌Order Accuracy: Enhanced review interface and feedback systems to ensure your order is just right. 📌Delivery Tracking: Real-time updates and notifications for a seamless delivery experience. 📌User Interface: Simplified navigation and intuitive checkout for a smoother journey. 📌Customer Support: AI-driven live chat and support ticket systems for faster assistance. 📌Transparent Pricing: Clear breakdown of fees and cost comparison options. 🖇 Why It Matters:📈 Personalization can boost customer retention by 30%. ⏱️ Real-time tracking and accurate orders lead to higher satisfaction and more frequent orders. 💬 Efficient support and transparent pricing are crucial for a positive user experience. 💯 Our Goal: Enhance satisfaction, increase order frequency, and drive growth by addressing key pain points. Read More 🍽️💡 ▶▶▶ https://lnkd.in/eBpmmjjc ◀◀◀

This year’s Uber Eats Cravings Report report is packed with some seriously unique and surprising delivery requests! 🍣🧅 Uber Eats is the go-to for getting almost anything delivered – it’s all about satisfying your taste buds, no matter how wild the combo! 🙌 Check out the full report to see the most popular, the most unusual, and the downright wacky delivery requests from around the world. What’s the weirdest thing you’ve ordered? 🤔🍕 #UberEats #CravingsReport #FoodTrends #DeliveryInnovation

Fed up with high commission fees from delivery partners? Wish you knew more about your delivery customer, but you only have summary data from your partner? Yet you also don't relish the prospect of managing deliveries yourself? This is the delivery dilemma for QSRs and fast casual dining - and it can feel like you're caught between a rock and a hard place. Not any more...white label delivery from Redcat is the answer - a 'best of both worlds' solution that puts you back in control of your costs, gives you full access to your customer data, and eliminates the stress of managing drivers. Using Uber Direct, Just Eats Go and DoorDash Drive, our flat fee, first party data solution is set to revolutionise delivery for UK restaurants. Learn more about Redcat's white label delivery in our blog ' White Label Delivery – what is it and why do UK restaurants need to know about it?' #QSR #whitelabeldelivery #hospitalityITplatform https://lnkd.in/gbX359yu

Boost Your Delivery Profits Without Lifting a Finger. Third-party delivery platforms like Uber Eats, DoorDash, and Grubhub have become essential for restaurants. But here's the catch: They eat into your margins. What if you could optimize your prices on those platforms—automatically, in real-time? Enter Dynpricing. We make sure your delivery prices adjust incrementally, based on demand, time of day, and local trends. Higher demand? Prices rise—without any manual input. Slower periods? Prices drop just enough to attract those crucial extra orders. Your restaurant deserves to profit from every delivery, and Dynpricing helps make that happen. Imagine no more guesswork, no more manually tweaking prices across multiple platforms—just smarter, data-driven pricing that works for you around the clock. We integrate directly with delivery platforms like Uber Eats, DoorDash, and Grubhub, so your operations stay smooth while your profits climb. Ready to turn your delivery game into a profit machine? Let Dynpricing do the heavy lifting. ♻️ Share this with a restaurant owner struggling with delivery margins. 📲 Get in touch today to see how Dynpricing can optimize your delivery channels: https://lnkd.in/gY6y6PzT