George Scarborough’s Post

Ask me how your leaders can drive better patient outcomes by improving hospital quality and utilization. In this collection of case studies, learn how 4 health systems transformed operations with data-driven initiatives. Download it today. https://optum.co/ssfe5d #optum #movetheneedle #patientoutcomes #UM #operationstransformation

Thank you National Center for Human Factors in Healthcare for this terrific synopsis!

Why Healthcare Preparedness Matters Healthcare preparedness means having a plan in place before you're faced with critical medical decisions. When dealing with breast cancer or other serious medical conditions, knowing your options and having a solid healthcare plan can help you and your loved ones feel more confident and in control during medical encounters. Here are some key reasons why healthcare preparedness is important: 1. Effective Communication with Healthcare Providers: Preparing ahead allows you to ask the right questions, communicate clearly with your healthcare providers, and understand the available treatment options. 2. Reducing Stress and Anxiety: When you have a plan in place, you can minimize the emotional burden of managing your health. This reduces the feeling of being overwhelmed by unexpected medical decisions. 3. Empowering Yourself and Your Family: By being proactive, you empower yourself and your family to make choices that align with your values and preferences, whether during a doctor’s visit or in an emergency. Interested in learning more? https://lnkd.in/gGUnTjux #BreastCancerAwareness #HealthcarePreparedness #AdvancedHealthcareDirective #AdvancedCarePlanning #PlanWell4Care #UrbanHealthGroup

In our latest episode of #HumanizingHealthcare, Dr. Adrienne Boissy delves into a crucial issue often overlooked—the impact of the healthcare environment on the humanity of those providing care. The ER, a battlefield for many healthcare heroes, can unintentionally erode their humanity when it becomes just another day at work. Treating healthcare workers like another "cog in the machine" carries detrimental consequences. 🎧 Listen to the full episode here: https://lnkd.in/gepA53Hq Powered by Fidelum Health and Planetree! #PersonCenteredCare, #PatientExperience, Qualtrics #StaffEngagement, #TheHUMANBrand

Is patient access broken? We surveyed over 1,500 US patients to answer that question, and what we uncovered raises cause for alarm. 🚨 Join Mona Baset, MBA, MA, CHCIO, CDH-E, VP of Digital Services at Intermountain Health, and Jim Economou, VP of Patient Access Contact Centers at Endeavor Health, for a live webinar dedicated to tackling the toughest challenges in patient access and offering proven strategies to overcome them. Gain insight into: 📈 How Intermountain centralized care access and boosted NPS by 130% YoY 🗺 Endeavor Health’s blueprint for contact center excellence ⛔ Key friction points in patient access across US healthcare 💡 Exclusive survey findings on patient access expectations in 2024 🗣 How to leverage patient feedback to optimize access channels

"One thing I wish people knew more about BMCHS is its relentless commitment to health equity [and] clinical excellence at a time where that is difficult to achieve." Meet Joy Brown, SVP, Chief Digital Information Officer at BMC Health System (BMCHS)! Joy is leading the strategy for improving our health system’s operations through technology while developing and enhancing our digital health capabilities that improve the patient experience. Learn more about Joy ➡️ https://bit.ly/44kqz93 #PatientExperienceWeek

Learn how TREND supports hospitals and health systems by increasing medical record review productivity and defending revenue, empowering our partners to make data-driven decisions through actionable insights. Connect with us at trendhealthpartners.com! #rcm #revenuecycle #revenuecyclemanagement #TrendingUp

Join us for our upcoming event, Innovations in Patient Rounding: A Panel Webinar! Hear from the industry's most distinguished leaders from UMass Memorial Health, Prisma Health, and Middlesex Health as they unpack their successful strategies for designing, implementing, and scaling innovative patient self-rounding programs. What you'll gain: -Tips on ways to design, develop, and deploy innovations to patient rounding and feedback processes -Strategies to prioritize patients to address service recovery quickly, before issues impact outcomes and satisfaction scores -Cases of scalable and effective patient care coordination across hospital, clinic, and emergency department settings https://lnkd.in/gyacY7BG

Understanding the true impact and effectiveness of your hospital is more critical than ever. With the growing emphasis on quality care, patient outcomes, and operational efficiency, it’s essential to have a clear, data-driven understanding of where your institution stands. That's why we invite you to take our Demonstrated Value Score Quiz—an innovative, interactive tool designed to provide hospitals with a comprehensive assessment of their overall performance. This quiz is more than just a self-evaluation; it’s a strategic resource that offers valuable insights into key areas such as Patient Care Quality, Staff Satisfaction, Financial Health, and Innovation. The insights gained from this quiz can guide your institution toward enhanced effectiveness, improved patient outcomes, and a stronger community presence. https://lnkd.in/ghQXhrft. #healthcareconsulting #casemanagement #carecoordination #utilizationreview #patientcare #healthcarequality #valuebasedcare #healthcarestrategy #medicalguidance #denialsprevention #denialsmanagement #utilizationmanagement

🌟 The Three Key Relationships in Healthcare 🌟 A nice recap by Mary Koloroutus on the three key relationships that are essential to providing compassionate and effective care: 1. The Relationship with Ourselves: Self-connection, self-love, and self-compassion are foundational. When we nurture these within ourselves, we’re better equipped to extend care and compassion to others. 2. The Relationship with Our Team: A supportive team culture is crucial. People need to feel safe, held, and supported within their work environment to handle the stressors of healthcare and provide the best care possible. 3. The Relationship with Patients and Families: While patient care is our ultimate goal, it’s vital to recognize that strong relationships with ourselves and our team set the stage for truly effective and compassionate care. Watch this short video to learn more about how these relationships shape our ability to care for others. 📹 https://lnkd.in/grEC74Xv #Healthcare #SelfCompassion #TeamCulture