Highland Ventures’ Post

Leadership Worthy of a Legacy: A Blueprint for Today's Leaders Inspired by Martin Luther King Jr. #PGGaskets #refrigerationgaskets #commercialkitchensolutions #foodserviceequipment #kitchenmaintenance #restaurantrepair #grocerystoremaintenance #onsitewelding #cuttingboardresurfacing #restaurant #houstontexas

Looking out of a 21st century roof top restaurant, one can be reminded that #Change is inevitable, especially when looking at a bride thats over 130 years old and a palace that started construction in 1078. #ChangeIsTheOneConstant, in business its often hard to get your #Team to change, why? Are we opposed to change? Change will happen, it’s #Leaderships responsibility to ensure that the #benefits of change, the #Journey that they will all take. Get this wrong and change will stall. #ChangeManagement #ShareTheVision #MotivateTheTeam #Transparency accept that some don’t want change, so focus on those that do and those that can be come with you on the journey. #BusinessChange www.haytelllimited.com

Marketing, more than colouring in? 🎨 Good session today understanding the importance of cultivating our amazing brands. As a sales person, I can sometimes get caught up in the numbers and miss the “fluffy” stuff. Today I was reminded that brands are crucial to the positioning of our solutions when diagnosing customer problems. Successful sales tactics follow suit. Thanks to Frankie Coulter for workshopping with us, the importance of our brand equity when influencing a shopper decision.

As James Watt stepped down from his role as CEO of BrewDog and into a Non-Executive Director role, I was asked by The Scotsman for my thoughts on the company’s leadership transition. Too many companies leave succession planning until it’s too late. However, by giving an internal candidate, in this case, new CEO, James Arrow, the chance to develop over the years and use all the knowledge he’s gathered, Brewdog is in a position to navigate this transition better than most. You can read my Op Ed below – let me know what you think! https://lnkd.in/eNuYv6ys #ceosuccession #executivesearch #strategicplanning

Want to understand leadership? Listen to Aly and his approach to leadership. Seriously listen or read what Aly says about how he addresses challenges, leads people, leads his business and now brand. What a great example of what "people first" means. Individuals can talk people first, offer training, provide listening sessions and those are valuable, but Aly's approach is refreshing take on "people first". One could stipulate restaurant and office leadership is different; I disagree. Everything takes people to succeed and how you treat them in private when no-one is looking and in public defines your approach to people. His brand is successful because of his steady hand, perseverance, and most importantly a "people first" approach. He understood what was important during any challenge at THAT TIME, while not losing sight of his vision and goal. Certainly not a one-person success story, his wife and family were a big part of that success. That is putting people first, whether your family, friends, or colleagues. He took the feedback to build a successful brand. Aly shared about his restaurant having a line of customers, credit card machine down and a leaky roof. Listen to how he handled that challenge. What a wonderful story and I am excited to try the meals!

In the service industry, it's easy to settle for mediocrity and go through the motions. But what if we challenged ourselves to go above and beyond for our customers? Will Guidara, former co-owner of the world's best restaurant, believes that "unreasonable hospitality" is the key to creating unforgettable experiences. However, many businesses struggle to implement this concept, either due to lack of leadership, training, or simply fear of stepping outside the norm. What's holding you back from providing exceptional service?

🍴 The secret to turning your chaotic restaurant into a well-orchestrated symphony is the right systems. Running a restaurant can feel like conducting an orchestra. With effective systems, everyone knows their role, tasks manage themselves, and you're free to focus on the big picture. The result is increased efficiency and a flourishing business. Bring harmony to your restaurant's operations. #restaurant #hospitality #leadership

Batter Up! Spring Training with ServSuccess and Your Restaurant Team ⚾ April is finally here and there is no fooling it can only mean one thing: spring is here, and baseball season is in full swing! But hold onto your peanuts and Cracker Jack because we've got a curveball for you! While your favorite teams are gearing up for victory on the diamond, why not give your restaurant team a spring training session of their own with ServSuccess? Picture it: your staff stepping up to the plate, honing their skills, and hitting home runs in customer service, kitchen efficiency, and leadership. With ServSuccess by your side, you can transform your team into the MVPs of the dining experience! Here's what's on deck: 1. Customer Service Clinics: Perfect your team's hospitality game and turn every guest interaction into a grand slam experience. 2. Kitchen Boot Camp: Streamline operations, reduce errors, and ensure every dish is a culinary home run. 3. Leadership Huddles: Coach your management team to lead with confidence, inspire their teammates, and knock it out of the park every shift. So, what do you say, coach? Ready to rally your team and hit a home run for your restaurant's success this season? Let's step up to the plate and make this spring training one for the record books! Because everyone like to play tricks on #AprilFoolsDay I am not kidding when I say I am going to be giving away 2 of each of our #SpecializationSuites to get you #gamedayready for your shift! #giveaway #elearning #elevateyourteam Tell me what your favorite stadium treat is and you are entered to win! Play ball! ⚾

Sabert Chicago's workforce stands as a pinnacle of excellence, navigating the intricate challenges of crafting the renowned McDonald's sandwich clamshell and the iconic Starbucks coffee sleeves. Their journey is not merely one of production but a saga of pioneering processes and refining their artistry across time. The depth of expertise within the Sabert team, embodied by seasoned operators and industry professionals, propels them into a league of unparalleled production, quality, and efficiency within the realm of food service packaging. They have set a standard that remains unmatched, a testament to their unwavering commitment to excellence. Despite the claims of ostentatious sales professionals, the truth remains clear: Sabert Chicago's production processes reign supreme, leaving competitors in their wake. Their leadership in the industry is not a mere title but a reality that places any other group below them, emphasizing that anything less than the best is simply not enough in this competitive landscape.

Me too!! This post is so related to me!!