Hilton Garden Inn Umhlanga Arch’s Post

Wow! I'm excited to share I was selected for Cella's Hilton Talent of the Quarter Q3 2024 award. I wasn't expecting this so it was a great surprise. 🥳 It inspired me to share some of the things I love about my current role: 1. My team. When interviewing for the role I asked each person I talked to what they liked about working at Hilton (a bit cliche, but I genuinely love asking this question). Everyone made a point to mention the team and how passionate, collaborative, and encouraging every single person on the team is. I couldn't agree more! I've been blessed with some great teams in the past but Hilton takes the cake in terms of everyone collaborating and supporting each other to create great work. 2. My managers. Having a good manager is so, so crucial to your experience in a role and your career progression. My manager and those above her offer great insight, and clear, valuable feedback on how I can take my work to the next level in a way that's encouraging and respectful. They're supportive, communicative, encouraging, knowledgable and ready to go to bat for our team—which is huge for anyone, but especially in the world of social where you're pitching concepts and edits almost endlessly. 3. Being trusted to do my job, and given the space to do it well. Similar to what I wrote above, but it deserves it's own callout. There's no micromanaging on my team but everyone is willing to support when you ask for it. Right off the bat, I felt my ideas were encouraged, respected, and valued by my managers and the rest of my team. 4. Traveling. Those who know me know I *love* to travel. Planning, shooting, and subsequently editing concepts for shoots of varying size has been nothing short of incredible personally and professionally. Bonus: not only are the people I work with on the shoots themselves great, but the Hilton staff at the hotels we stay at from the front desk, concierge, to housekeeping, the dining staff, and more are so kind and accommodating as well. All in all, it's been a great first six months and I'm excited to have had my contract extended. I can't wait to see what the rest of 2024 brings! - #Hilton #Cella #ContentCreator #Career #Award #SocialContentDesigner #SocialMedia

A heartfelt reminder of why I love being a hotelier! This adorable drawing was made by a little guest who stayed with us at our hotel. Moments like these make all the hard work worth it. I'm often asked why I chose this career, and my answer is simple - it's my passion, not a necessity.I've always dreamed of making a difference in people's lives through hospitality, and this little one's artwork is a beautiful reminder that I'm exactly where I'm meant to be #HotelLife #Hospitality #PassionOverNecessity"

Sometimes you can leave the hospitality industry for a while, but the hospitality industry never truly leaves you. The skills, the passion for service, and the connection with people are ingrained in us forever. It's more than a career; it's a calling that shapes our perspective and enriches our lives, no matter where we go. #HospitalityIndustry #CareerJourney #PassionForService #LifelongLearning

I have completed 2 years in Rare Hospitality & Services.

🌟 What Makes the World of Hospitality So Fascinating? 🌟 The hospitality industry is a vibrant and dynamic field that offers endless opportunities to connect with people from all walks of life. Here are a few reasons why it's so captivating: 1. Cultural Exchange: Meet and interact with guests from around the world, learning about their cultures and traditions. 2. Personal Growth: Develop invaluable skills like communication, problem-solving, and customer service. 3. Creativity: Constantly innovate and create memorable experiences for guests. 4. Diverse Career Paths: Explore various roles, from front desk to event planning, and find your niche. 5. Impactful Work: Make a difference in people's lives by ensuring their stay is enjoyable and comfortable. What do you find most interesting about the hospitality industry? Share your thoughts and experiences! 🌍✨ #HospitalityIndustry #CareerInHospitality #CustomerService #TravelAndTourism #ProfessionalGrowth

Curious about a career in hospitality? Discover the essentials you need to know about this dynamic industry!  Start your journey today with DC Global Talent and make a lasting impact on guest experiences worldwide! 🏩🌐 #HospitalityIndustry #CareerInHospitality #DCGlobalTalent #CustomerService #TravelAndTourism #EventManagement #HospitalityCareers #JoinTheJourney

Customer experience DOES matter - even for the little things. I travel a lot for my job. Early on, I had to choose which hotel brand to frequent, and I chose Hilton brands. A few of my more recent events have had me stay at Marriott Hotels instead. I arrived to this hand-addressed envelope in my room last night. Silver Elite status isn’t super high on the list, but I do have to say I really appreciated the effort. For all my stays at Hilton (and I have a pretty high stay-status there), I don’t remember ever getting anything personalized (more than the onscreen welcome with my name). It has me considering making the switch of hotel brands. Now, if only I could move those points over, too…. But I digress. The point here is to take the time to offer special and personalized experiences to your customers, your Trades, your Partners, and your employees. Something as small as a personalized note can go a long way. #WelcomeToHomeBuilding

💼 After 40 years in the hotel industry, I've learned one major lesson: Never underestimate the power of a genuine smile. It can transform a guest's rough day into a memorable experience. 😊 What valuable lesson from your work experience has stayed with you? Share below! #LifeLessons #WorkWisdom

**Reflecting on My Career Journey in Hospitality** As I look back on my career in the hospitality industry, I’m reminded of how profoundly it has shaped my life. Starting from my first role as a front desk associate, I quickly learned that hospitality is about more than just service; it’s about creating memorable experiences and fostering connections. Each position I've held has taught me valuable lessons—about teamwork, resilience, and the importance of empathy. From managing events to leading teams, every challenge has pushed me to grow and adapt. The relationships I’ve built along the way have enriched my professional and personal life, opening doors I never imagined. I am grateful for the opportunities that have come my way and excited for what lies ahead. The hospitality industry is ever-evolving, and I am committed to embracing the changes and continuing to learn. To anyone considering a career in hospitality, I encourage you to dive in. It’s a journey filled with rewards, challenges, and endless possibilities. #Hospitality #CareerJourney #ProfessionalGrowth #Networking

If you're considering a career in hospitality, I highly recommend it! It's a world of endless learning, growth, and opportunities to make a real difference in people's lives. #FrontDeskLife #HotelLife #Hospitality #CustomerService #GrowthMindset"