HKS Government Performance Lab’s Post

Over the past several years, we have heard directly from those on the front lines of the homelessness crisis about the urgent need for improving staff capacity to respond to complex, systems-level challenges. In 2022, the GPL received more than 100 applications from communities across the country in response to an offering of technical assistance. In those applications, many jurisdictions identified that in order to effectively respond to homelessness, they needed more robust data collection; improved channels for real-time, cross-agency data sharing and referrals; and centralized data access systems — along with staff who can use these tools effectively. In 2024, the New Jersey Department of Community Affairs Office of Homelessness Prevention invited the GPL to create and lead a 12-week training program on data-driven approaches to homelessness response for a cohort of more than 50 members. New Jersey homelessness response leaders wanted to test the idea that training staff in how to gather, analyze, and interpret data and how to use data to inform a big-picture, systems-thinking approach to homelessness response could be a valuable support for workers in the homelessness sector. A new GPL Promising Practices brief, Investing in the Homelessness Response Workforce: Training in Data-Centric Approaches as a Workforce Support, shares initial insights from running this type of training, which can be a valuable support for and worthwhile investment in homelessness response staff. Thank you to our collaborators Delivery Associates and New Jersey Department of Community Affairs! Read it here: https://lnkd.in/eDMhBw2y

  • A quote from the report Investing in the Homelessness Response Workforce: Training in Data-Centric Approaches as a Workforce Support. The quote reads, "It's become evident that you really need to be able to use data to get to the root of what's causing people to be at risk of homelessness."

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