At Stova, #We Own It and #We Care comes through loud and clear to our customers.
Peter Wieczorek had worked with a client to restore an expired cert for their vanity URL last year. "I’m happy to say that this year, our network team responsible for the cert reached out to me to get the ball rolling proactively. But do you know what Peter did? Peter set up a reminder LAST YEAR that was due to go off on 06/01/24 to reach out to me to remind me that we needed to regen the certs. Unbelievable! Who IS this guy? Who thinks to do that sort of thing? Someone actually looking out for us – never mind the lip service, this was brass tacks all the way.”
“…the pleasure is all mine to be able to work with the Stova team! I’ve had so many positive interactions with members of various groups within Stova that I consider your team to be colleagues and partners.
Tracy Johnson, our account manager, is fantastic – professional, engaged, proactive and responsive... Stova support - and they are, to a person, magnificent. The fact that every single individual with whom I’ve interacted is genuinely invested in providing the assistance required to solve a problem or achieve a goal speaks not just to a team of exceptional hires hand-selected to exacting standards, but to a culture and expectation of superior service. The fact that the culture of service excellence extends uniformly throughout your call centers in America, Europe, India, and Australia is simply remarkable, and speaks volumes about Stova’s world-wide management practices.
All of this is to say that my experiences with Stova support have been uniformly spectacular – a very high bar, indeed…"
#WeOwnIt #WeCare #EventProfs #SalesLeaders #MarTech #MeetingsMeanBusiness #SalesandMarketing
Operations Director - Home Lead Gen - Lead Generation & BPO Specialists | Expert in Telemarketing, Appointment Setting, Hotkey Transfers, Data Cleansing
4moGreat work Teoni W 👏