Home Credit Vietnam’s Post

🏃♂️ Home Sport Run Challenge 2024: Push Your Limits, Strengthen Connections! 🏃♀️ ✨ The Home Sport Run Challenge 2024 has officially concluded after 27 energetic days, celebrating the spirit of sportsmanship among Home Credit employees. With the Online Run Challenge and the Offline Run event, this year’s program wasn’t just for running enthusiasts—it became an opportunity for all of us to connect and engage. 💖 🏆Last weekend’s Offline Run event was a remarkable success, with enthusiastic participation from leadership and employees alike. Every stride was packed with energy, and the presence of family and friends made the atmosphere even more vibrant and unforgettable.🥇 Home Credit Vietnam also wants to extend our heartfelt thanks to Garmin Sala – Ho Chi Minh City, Wego Coffee, and Revive for partnering with us and bringing a fantastic experience to the event. ❤️ 👉 Check out the memorable moments from the run and stay tuned for more exciting activities to come! If you participated in the Run Challenge, feel free to share your photos or reactions below to relive the memories together! 💪❤️ #LifeAtHomeCredit #FeelingGoodWithHomeCredit #HomeCreditCareers #HomeSport2024

✨ With a sustainable approach, Home Love focuses on investing in school infrastructure to provide students in disadvantaged areas with better access to education 📚. In line with this mission, Home Love has revitalized the Bien village school branch in Kong Chro District, Gia Lai Province, giving it a complete "makeover" that includes classroom & library renovation and new playground 🛝construction to create a safe and inspiring space for students to learn and thrive.   ❤️ We invite you to watch our short film capturing heartwarming moments from the Bien village school, and join us in spreading love, hope, and resilience. ------ Home Credit Vietnam - All-in-one digi finance The only consumer finance company in Top 100 Sustainable Companies of Vietnam (CSI100) and awarded Global ESG & CSR Leadership title for two consecutive years.   #HomeLove_ThayAoMoiVuiDenTruong #HomeLove #SustainableCommunities #Sustainability #Sustainabledigifinance #FeelingGoodWithHomeCredit #HomeCredit

✨ At Home Credit Vietnam, every corner of the office has a super cute "emotional candy bar" that helps everyone relax and recharge with positive energy. Each candy isn't just a sweet treat, but a way to boost your mood and increase happiness hormones! 🍬😊 Just stop by, pick your favorite candy, and you'll immediately feel the difference in your workday! 💼💖 ❤️ How about you? How’s your day going? Drop your emotions below and let Home share the moment with you! 👇 ------------------ #LifeAtHomeCredit #FeelingGoodWithHomeCredit #HomeCreditCareers

🚀 400% Growth in 8 Months: Winning Strategies of Home Credit Vietnam’s Digital Sales Team 🚀   In today's fast-paced digital landscape, staying ahead requires constant evolution. At Home Credit, our Digital Sales team is on a mission to transform the landscape of digital sales by creating smarter, more customer-centric processes. Here’s a glimpse into key practices behind the team’s success 👉 ⭐ Diversify touchpoints with Omni-channel & Strategic Partnership Establishing touchpoints across multiple channels is essential for Digital Sales. By integrating mobile app, website, POS, etc., we ensure a unified journey whether customers start their loan application online or offline. This approach not only enhances convenience but also boosts cross-sell product adoption by 37%. Additionally, strategic partnerships allow us to integrate credit card and loan products directly into partner platforms, reaching new customer segments and providing more seamless financial solutions. ⭐ Leverage Data to Personalize Offers & Simplify Loan Journey Data is at the heart of Digital Sales strategy. Advanced analytics help us understand customers, deliver personalized loan and credit card offers precisely when needed, resulting in a 50% increase in conversion rates and improved engagement across all digital channels. Additionally, we have streamlined the digital loan journey on Home’s app and website, allowing customers to apply for loans anytime, anywhere with just a few easy steps, leading to a remarkable 400% growth in online loan applications. ⭐ Continuous Feedback and Optimization For the Digital Sales Team at Home Credit, digital transformation is a continuous journey. Therefore, we prioritize gathering customer feedback through online platforms and utilize A/B testing to enhance user experience. Our commitment to continuous improvement lies in constantly refining digital sales platform, from optimizing loading speeds to simplifying the cross-sell process, to remain responsive to the evolving needs of customers and stay ahead in innovation. 📍 As we continue our transformative journey, we invite passionate individuals to join our Digital Sales team. If you're eager to contribute to an innovative, customer-focused environment, explore our job openings and take your career to the next step with Home Credit! 🌟 #LifeAtHomeCredit #FeelingGoodWithHomeCredit #HomeCreditCareers

🌟🚀Since officially starting their journey at Home Credit Vietnam, our young talents - Home Racer 2024 have already had some exciting experiences. Through a series of skill-building and training activities, they've not only learned a lot but also connected closely with top experts to gain insights into how the business operates. 🚀 Recently, the Home Racers were warmly welcomed in a cozy meeting with our Top Leadership Team and Senior Experts at Home. This gathering marked not only the official welcome of the new generation of Home Racer program but also showcased our commitment to nurturing and developing young talent through cross-functional projects. With hands-on support from leadership and experts, these young individuals will tackle practical challenges of the company while discovering their potential and proposing impactful initiatives for the organization. 💡 Let’s look forward to the breakthroughs and new milestones that Home Racer 2024 will bring in the near future! 🏁✨ ------------------ #LifeAtHomeCredit #FeelingGoodWithHomeCredit #HomeCreditCareers #HomeRacer2024 #OwnYourRace

👀 HOME RACER PROGRAM 2024 AT A GLANCE 🚀 🚀 With the mission to empower young talents to accelerate their careers in Tech, Data, and Product, Home Racer is not just an ordinary training program; it’s a journey that helps them explore and unlock their potential during the early stages of their careers at Home Credit Vietnam. ✨After over two months of careful selection, Home is excited to welcome 23 young talented to embark on the Home Racer journey. 🎉 Let’s take a moment to reflect on the impressive journey of attracting and recruiting young talents. And stay tuned for the exciting path ahead of Home Racer 2024! #LifeAtHomeCredit #FeelingGoodWithHomeCredit #HomeCreditCareers #HomeRacer2024 #OwnYourRace

🔎 Behind the Teams - Explore Lifecycle team at Home Credit Vietnam 🔎 At Home Credit, Customer Lifecycle Management plays a crucial role in driving customer engagement, retention, and growth - ensuring that every customer enjoys a personalized experience throughout their journey with us. Let’s dive into what makes us a game-changer 👉   📊 What is Customer Lifecycle Management? Customer Lifecycle Management involves designing, implementing, and refining strategies that span the entire customer lifecycle - from the touch point a potential customer becomes aware of our brand, to when they become loyal advocates. We focus on building strong relationships and maximizing customer lifetime value through Customer Retention, Cross-Sell & Upsell Strategy, Personalized Communication, Technology & Innovation. 🎯 What is Customer Lifecycle Management strategy? At Home Credit, we proactively identify at-risk customers, offering tailored solutions to keep them engaged, while also leveraging loyalty programs to deepen relationships. By analyzing customer behavior, we identify the right moments to offer relevant cross-sell and upsell opportunities, maximizing lifetime value.   💡 How do we communicate with customers? Our communication strategy is rooted in precision and personalization. Through sophisticated & omni-channel campaigns via email, SMS, social media, etc., we engage customers at pivotal moments in their lifecycle, ensuring every touchpoint is relevant, impactful, and value-driven. In short, through data-driven segmentation and insights, we deliver the right message to the right customers at the right time.   🔧 What technologies drive our success? Our Lifecycle team is powered by cutting-edge technologies & innovation to lead the way in customer engagement. We utilize SAS, a powerful CRM platform known for its extensive customization and integration capabilities. Power BI, Hadoop, Oracle and other data analytics tools are also leveraged for in-depth data preparation and analysis to ensure our strategies are always evolving to meet customer needs.   🙌 Could you be the next member of our Lifecycle Team? If you’re passionate about transforming customer experiences, customer engagement & retention and want to work with some one of the most advanced & innovative customer technologies & innovation in the industry, our Lifecycle team is calling your name. Come be a part of our journey and help shape the future of customer engagement! 🚀🚀🚀 #LifeAtHomeCredit #FeelingGoodWithHomeCredit #HomeCreditCareers

🌕 The Mid-Autumn Festival has arrived, bringing with it warmth and love, a time for us to share special moments with family and loved ones. 🏮 On this special occasion, Home Credit Vietnam has sent meaningful gifts to all employees across the country as a heartfelt thank you and well-wishes. Home wishes you a warm and joyful Mid-Autumn Festival, filled with happiness alongside your loved ones 💖 Happy Mid-Autumn! ✨ #LifeAtHomeCredit #FeelingGoodWithHomeCredit #HappyMidAutumnFestival

🔎Explore Card Portfolio Management through a learning lens at Business School🔎 📚 At Home Credit, a life-long learning culture is a top priority, empowering employees to continually expand their knowledge and skills. Business School is a prime example of how we encourage our people to explore various departments, key projects, and the innovative ways we use technology to enhance work efficiency. ✨ In the August session of Business School, led by Mr. Dan Truong - Cards Portfolio Strategy Manager, our employees gained valuable insights into the card portfolio strategies & segmentation and its crucial role in driving customer satisfaction. Check out the photos below to explore key takeaways from this engaging session 👇! #LifeAtHomeCredit #FeelingGoodWithHomeCredit #LifelongLearning