Back-end optimizations can save time with coding and billing. Restructuring OR case assignment algorithms can improve efficiency with surgical teams. But when does the patient actually see benefit from these costly endeavors? Mercy is using its patent-facing coworkers to bring safety and efficiency workflows from concept to implementation. The people that are closest to the patient experience are now able to test products, workflows, and more
Impactful strategies. I’ve always said that some of the best healthcare professionals are the ones who have been IN the hospital bed, the ones who juggle their own health concerns, and who truly live the patient experience.
It’s easy to get caught up in the latest trends of efficiency, cutting edge technology in our EHR and ‘what the competing system is doing better’ but programs like the Innovation Unit help us refocus on the mission, values, and charism at Mercy.
Brilliant nurses, assemble! This first-of-its-kind testing ground brings together some of Mercy's most innovative nurses who've "walked the walk" and know first-hand how to improve patient care. They're already hard at work to improve upon some of the industry's biggest challenges, and we cannot wait to see what's next!
Meet the team at https://ow.ly/7vUF50Q3gMQ.
Mercy’s First Innovation Unit Hopes to Inspire Change
mercy.net
Congratulations, April!