HotelStaff.com’s Post

The latest annual luxury hotel rankings are from the independent Luxury Travel Intelligence group. Mandarin Oriental edged out Oetker for the top spot based on LTI's data-driven methodology analyzing over 4,000 touchpoints. Major shifts saw Six Senses fall from first to fourth place this year. LTI's subscription research aims to provide an objective analysis of the top hospitality brands worldwide through a dynamic scoring system. As demand rebounds, brands continue jockeying for the coveted top positions. 🔔 Tune in to HotelStaff.tv for the latest insights and stories in the hotel and hospitality industry. #luxuryhotels #brandrankings #hospitalitynews

Here are the top takeaways from the Shiji Q2 Guest Experience Benchmark in North America: 🔹 Hotels in all star categories were posted a slight GRI increase, ranging from +0.4 points for 5-star Hotels to +0.9 points for 4-star hotels. 🔹 The average response time now sits at just 3.3 days for the positive reviews and 3.8 days for the negative reviews, a marked improvement compared to Q2 2O23. 🔹 Value for money is still among the lowest in all regions with the 5-star hotels index sitting just at 82.8% and the 4-star dropping slightly to 81.6%. For the full stats from North America, make sure to download the Q2 Guest Experience Benchmark report for free here: https://lnkd.in/e--6TSty #shiji #guestexperience #hospitalitytechnology

Valuable data enclosed! Focus on Guest Experience is top of the list for so many. Let us help you move your needle and achieve your guest experience goals through insight from this report and targeted initiatives!

Very interesting industry Developement! Curious on how this influences the future rating of hotel products in the market place which has been very nuanced especially when comparing hotel rating and quality between countries!

5 Star Hotels, downtown London, with 9+ Score in Traveler reviews, on Booking.com.... (66 hotels) Which one of these hotels should step back and sharpen their commercial strategy, following the entry of Peninsula London Hotel.... Did I get crazy? Am I suggesting here that Peninsula plays in the same league as a non affiliated hotel, who happen to have some excellent service, quality and experience proposition? Ofcourse Peninsula plays in the league to welcome the Aspiring Luxury traveler and HNWIs, therefor more likely DIRECTLY competing with Ritz, Savoy, and the likes... Either Peninsula will set a new standard, and raise the ceiling (price, quality etc) and attract more and/or new HNWIs, or it will grab market share from the established players, hence putting pressure on the entire list of hotel operators listed below.... or (more likely), both We will shortly publish a Pricing Positioning analysis on the same market dynamics, qualifying ourselves which (types of) hotels are likely mostly impact by the entry of Peninsula Hotels in London. Interested to understand latest market dynamics in your market? DM me Link to register: https://lnkd.in/dyUGiNnz The Peninsula Hotels SpotQuest TravelGenius Pte Ltd #Locationintelligence #SWOT #ThinkDifferently

𝐓𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐎𝐟 𝐭𝐡𝐞 𝐋𝐮𝐱𝐮𝐫𝐲 𝐇𝐨𝐭𝐞𝐥 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲: 𝐀𝐝𝐨𝐩𝐭𝐢𝐨𝐧 𝐨𝐟 𝐆𝐫𝐞𝐞𝐧 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬 𝐢𝐬 𝐭𝐡𝐞 𝐍𝐞𝐰 𝐓𝐫𝐞𝐧𝐝 𝐢𝐧 𝐋𝐮𝐱𝐮𝐫𝐲 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐆𝐞𝐭 𝐚 𝐅𝐫𝐞𝐞 𝐒𝐚𝐦𝐩𝐥𝐞 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 𝐏𝐃𝐅: https://lnkd.in/d3vZ22ku Luxurious stays during family vacation time or offering over-the-top facilities for upper management executives during business tours have primarily supported the luxury hospitality industry. Therefore, the increased #demand for luxury hotels’ premium services with improved booking facilities is anticipated to consolidate the luxury hotel industry #share. Therefore, the rising penetration of technically sound high-scale hotel chains to accommodate an increasing number of tourists in the region is likely to increase the room occupancy rate of European luxury hotels. The global #luxury_hotel_industry size was valued at USD 128.54 billion in 2022 and is anticipated to grow from USD 140.28 billion in 2023 to USD 293.61 billion by 2030, exhibiting a CAGR of 11.1% growth during the forecast period of (2023-2030). 𝐊𝐞𝐲 𝐏𝐥𝐚𝐲𝐞𝐫𝐬: Marriott International Hyatt Hotels Corporation InterContinental Hotels & Resorts Four Seasons Hotels and Resorts Hilton Kempinski Hotels Accor The Indian Hotels Company Limited (IHCL)Mandarin Oriental Hotel Group #luxurytravel #hotelsandresorts #bespokehospitality #travelinstyle #luxuryliving #destinationluxury #luxurygetaway #luxurydesign

Problem w the OTAs, cost of sale aside, they don't allow their suppliers to differentiate their products. They do this to, as a supplier, pack you into a padded cage and fight it out with your fellow hoteliers / str's to increase 'sponsored' offers. How about meaningful Attribute Based Shopping, videos in listings and many other customizable opportunities packaged with marketplace data at the ready. NowBoarding Travel Made for You The Hotels Network Marriott Hotels IHG Hotels & Resorts Hyatt Hotels Corporation Omni Hotels & Resorts Hilton #hotels #personalization #traveltrends

Postcard Hotels' Kapil Chopra wants to build an iconic luxury hotel group in a hurry and from scratch, but without risking it all. On First Principles, Chopra speaks with host Rohin Dharmakumar about: • How luxury travel is evolving • Why he left his prestigious job • How he's scaling the chain rapidly Listen to the full episode by clicking the link in the comments. ------- #TheKen #FirstPrinciples #MentalModels #FounderStories #CEOInsights

Special Hospitality Series: Filippo Arnaboldi on Crafting Exceptional Guest Experiences with Luxury Linens Imagine transforming every hotel stay into an unforgettable experience with just the right linens. That's exactly what Filippo Arnaboldi, CEO of Frette, shares with us on our latest episode! Filippo takes us on a journey through Frette's remarkable history since 1860, highlighting its partnerships with elite hotels and cruise lines. Discover how they craft bespoke, high-quality bedding that creates the perfect sleep experience. We also delve into trends in luxury hospitality, emphasizing well-being and personalized guest experiences. Whether you're a hospitality professional or a luxury travel fan, this episode is packed with invaluable insights! 🌟 #TravelTrends #LuxuryHospitality #GuestExperience