HSMAI North Carolina’s Post

Join us on June 20th for an exclusive roundtable discussion with local hotel General Managers. Discover invaluable insights into the complexities and challenges of managing a hotel in today’s dynamic market. Don’t miss this opportunity to learn from industry leaders and network with professionals in the hospitality field. #Hospitality #HotelManagement #Networking #Event #Leadership #IndustryInsights

How well do you really know your customers? In Amanda Leonard latest blog, hot off the heels of our Leadership Lounge, she dives into this critical priority. We were joined by the wonderful Julia Prichard CIHCM and Michelle Baker who shared their insights. This discussion isn't just theory - it's about actionable strategies that bring us closer to our customers and ensure we're meeting their needs effectively. Read the full blog here https://lnkd.in/gFh7vskF and let's start a conversation on how we can all better understand and serve our customers. #CustomerExperience #Leadership #HousingSector #GreenacreLeadershipLounge

Interesting insights - some key takeaways: - When having discussions prior to making difficult decisions - be respectful of each other, especially if conversations get heated and take everyone's contributions into account - Manage your energy and your day so that you are at your best (and mentally alert) when decisions need to be made - Communication is key - don't assume everyone knows - make sure everyone is clear on the necessary data points before going into the decision making process #leadership #eventmanagement #customersuccess

Back from the Saville Assessment Global Partner Congress 2024! It's a pleasure to share that once again, cdg- Experts in Business Competencies has been present at the Global Partner Congress, an event that has brought together our global network of strategic allies for 20 years now. On this occasion, the experience has been especially enriching, as we have had the opportunity to: — Connect with Saville partners from all over the world: Exchange ideas, experiences, and best practices to strengthen our collaboration and continue to provide world-class executive evaluation solutions. — Delve into the challenges faced by our partners in their respective regions: Understanding the specific needs of each market allows us to adapt our strategies and offer even more effective support. Discover the latest trends in executive evaluation: Together with the Saville team, we have explored the major changes that are coming in this field and how we can take advantage of them to help our clients achieve their goals. In short, this congress has been an inexhaustible source of knowledge, inspiration, and opportunities for cdg. We are confident that what we have learned will translate into even more exceptional service for our clients and sustained growth for our company. Ed Baylis, Nikki Holland, James Hollingsworth, Hannah Mullaney, Claire Britton, Alastair Frater Thanks for your hospitality. Amazing things are coming! #cdgconsultores #GlobalPartnerCongress #Saville #ExecutiveEvaluation #Leadership #OrganizationalDevelopment #Growth #GlobalSolutions

The Community Conference Agenda is NOW LIVE 🎉 Still need to get your conference budget approved? Share our official conference agenda with your decision-makers! 😊 Our sessions, designed by your Client Engagement Managers, are here to help you: 🔹 Boost sales leadership in your stores; 🔹 Refine scheduling practices with store managers; 🔹 Optimize budget allocation; 🔹 And so much more! Check the comments for the Agenda link ⏬

Clearly, this headline is old news: We've all been invited to offsites during the last year or so. BUT - at times, we've noticed, these hives of potential goodness feel like they are a bit clunky - it's like the skills of running them got a bit rusty. Our work in sales kick-offs, annual leadership prioritization exercises, and future-proofing strategies still inspires teams to get aligned, build mindsets, and strengthen capabilities to own their future. That's important. What is also important is to design the architecture to accelerate results - NOT to be the noticeable friction that slows teaming down. As leaders, I want to encourage you to lean into the event-building process. This is not necessarily a delegation moment. Leaders need to lean in to help. They need to get “plugged” into the planning to help create the most impactful large- and small-scale events. Read on if this pertains to you - some practical advice is embedded below. #EventPlanning #Leadership #InPersonEvents #BusinessStrategy

Why is Commercial Strategy such a big deal? How do you even get it started? Join me tomorrow at 1:00 pm EST to hear one of our industry's top leaders in this space discuss why it is her obsession. Sign up to join or receive the recording through the link in the comments 👇 Lori Kiel #CommercialStrategy #CommercialObsession #Hospitality #TravelIndustry #Industryleader #

The time is now for leaders to get “plugged” into the planning and help create a more effective process overall to execute both large- and small-scale events. #EventPlanning #Leadership #InPersonEvents #BusinessStrategy

Super proud of the work of the #HSMAI Commercial Strategy Work Group. It's always an honor to work with Lori Kiel with the support of Juli Jones, CAE, CHBA & HSMAI leadership and of course, our amazing work group members! If you're an organization in the midst of or building a commercially focused organization, this is a great assessment to get started or just see where you're at and what areas to focus attention. #hospitalityindustry #commercialstrategy