Career Journey at Mlytics: Embracing Challenges and Learning Opportunities
In today’s post, we will share Tina’s transit in her career journey at Mlytics, starting from her initial role as a Technical Support Engineer in the SOC team to her recent transition to the R&D team as a QA Engineer.
🚀 What was the moment you knew you'd made the right decision to work at Mlytics?
I joined Mlytics as a Technical Support Engineer in the SOC team in August 2022. At the end of last year, I made a significant decision to transition to the RD team, taking on the role of QA Engineer driven by the desire to explore new work experiences.
I faced various challenges during the transition to my new role. I am currently responsible for 2 different products and each of them has its own development speed which requires me to be able to fastly adapt to changes and priority tasks. Fortunately, my colleagues and new leadership have been super helpful and always willing to provide guidance. Overall, Mlytics has provided a friendly workplace environment and opportunities for my personal growth.
🚀 Tell me about what has driven you to transfer to the different department and what you have learned from this experience?
As I’ve always been motivated to become a QA engineer as my career path as I always seek opportunities to grow my technical skill further and learn more about our product. In my new role, I have the chance to participate in the early stages of product development, engaging with the product from different perspectives.
Throughout the development process, it not only allows me to understand how to enhance user experience but also provides insights into the considerations on the development side.
🚀 What do you enjoy about working at Mlytics?
We have a modern office environment and flexible working options. For me, one of the biggest advantages of working at Mlytics is the open and collaborative environment. Teams communicate directly, and everyone is happy to help. This means we can make decisions quickly, which is crucial when dealing with customer issues. It allows me to provide timely and effective support
🚀 Tell me about the skills you’ve learned while working here?
Being part of the SOC team, it’s critical to equip a good customer service skill as I always have to directly address customer needs and resolve their issues, hence the skills of “time management” and “problem solving “ also become very important. In the RD team, I believe collaboration thus plays a more important role as we are often required to communicate effectively across departments and the internal team.
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If you are looking for a culture of collaboration, innovation, and limitless opportunities, Mlytics will be a perfect choice where your ambition is valued. Don't miss out on being part of our extraordinary team! 🤩
➡ Click (https://lnkd.in/gnCdG8XV) to see what opportunities are available!
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Medical practitioner of over 20years of clinical practice ,research and development and data analysis.
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