Insearch’s Post

Did you know that DGA’s monitoring centers are Five Diamond certified by The Monitoring Association (TMA), indicating DGA’s full compliance with the monitoring, customer care and education requirements of this widely respected certification? Check out more of our credentials at https://hubs.li/Q02zkQhs0!

Another stellar review from a delighted customer! 🚚✨We even stored items for this customer for a couple of months in our storage facility. We're always thrilled to provide storage solutions that complement our moving services. Check out the image below for the full review! 👏📦 #CustomerReview #StellarService #MovingSuccess

The 2024 COMPLY US Virtual Customer Summit kicks off today! COMPLY Chief Executive Officer Michael J. Stanton and Chief Customer Officer Bill Mahoney set the stage, welcoming industry experts and customers to our inaugural event. Stay tuned for updates and insight on how to tackle regulatory shifts and market fluctuations and #COMPLYwithConfidence. #COMPLYUSVirtualCustomerSummit

Don’t miss out on these sessions during the MAPconnected Vehicle Service & Warranty Lifecycle Network MAIN SUMMIT Oct 22-23. Can’t make it for the whole event? No worries, join us for an insightful afternoon session on October 23rd instead. Key Topics: -Categorizing Vehicle Recalls Based on Risk Factors -Resolving Customer Cost Sharing Disputes -Customer Care: Recall Execution Best Practices -Dealer & Field Engagement Learn more: https://lnkd.in/gjZwH3W7

Great to see this recognition on the hugely important work we do to support vulnerable customers. This often gets shoved down the list of priorities when the market is looking at the provider world but should be prominent. It’s important to have the fundamentals and the “shiny” stuff but it’s pretty obsolete if the end user is vulnerable and can’t use it, understand it, needs support to interact with it etc etc. Vulnerability comes in many guises and it’s really important to recognise that anyone can become vulnerable at any time. We have a huge focus on understanding the needs of our customers, supporting our colleagues to have empathetic conservations which in turn makes it easier for customers to tell us what they need and to provide them with the tools, flexibility and support to address them. Scott Gunderson Niamh Whelan Frances White

The 2024 COMPLY UK Virtual Customer Summit kicks off today! Chief Customer Officer Bill Mahoney set the stage, welcoming industry experts and customers to our inaugural event. Stay tuned for updates and insight on how to tackle regulatory shifts and market fluctuations and #COMPLYwithConfidence. #COMPLYUKVirtualCustomerSummit #FCAregulations

Explore the latest trends from #GS1Connect24 in this interview with Ayub Mohammed, SVP of Global Sales & Customer Success at Bitly. #TeamGS1US

What is a spiff in a sales incentive program? While it technically is defined as an immediate bonus for a sale, we at E2 see it as so much more! Looking beyond the SPIFF, you can see sustainable growth, increased sales, and customer and partner satisfaction! Check out our blog post highlighting the benefits of a sales incentive program today! https://bit.ly/48S7wnc

RE: NPS We talk with customers at length about it. In these discussions, we spend all of our time talking about the 0-8 responses... moving the detractors to passives and passives to promoters. The ironic thing is: what are the most customer centric companies doing to help their promoters (actually) promote? 🤔

We here at BPI value our customers, and wish to bring you the best experience with ease. Check out our flier below to learn about the benefits of being a BPI customer: