We're incredibly grateful for our partnership with Europa Eyewear Canada. It's with great joy that we announce the delivery of 25 additional pairs of glasses, bringing our total contribution to the Drop Inn Centre to 75 pairs. A heartfelt thank you to Renae Kapteyn, Team Leader - Urban Response at the Calgary Drop In Centre, and Aly Bandali, Board Chair and CEO of iGift Sight, for their unwavering support and collaboration. At iGift Sight (iGS), our mission is distinguished by our dedication to providing the highest quality eye health services to those in need. Our approach is unique, focusing on empowering the communities we serve. We're excited for future drop-offs and the opportunity to continue expanding our impact alongside Europa Eyewear Canada and our partners. #calgarydropincentre_ #europaeyewear #igfitsight
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Why settle for generic teamwear when you can express your club's unique identity with bespoke products? 🎽👕 Let's move beyond the standard and embrace the extraordinary. Your club deserves to stand out, and with our custom-designed productsl! #bespoke 💫🌟 Partner with Future to create something unique for your club today. What does your ideal teamwear look like? #makeithappen #StandOutFromTheCrowd 🏆🥇
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🎩 "Always try to be kinder than is necessary." - Paddington Bear 🐻 There’s something heartwarming about Paddington Bear, isn’t there? This little bear from Peru, with his blue duffle coat and endless curiosity, has been inspiring us for decades to see the world with fresh eyes and an open heart. He reminds us that kindness, curiosity, and understanding are the keys to building connections—even when we're speaking different "languages." In Customer Success, there’s a lot we can learn from Paddington’s approach. When we step into our customers’ shoes, even when they’re worn and muddy, we open ourselves up to new perspectives. Just like Paddington approaches each new experience with openness and positivity, we can approach every interaction with curiosity and empathy. Imagine what would change if we all brought a bit more of Paddington's spirit to our work—treating each customer as a friend who deserves not only solutions but patience and care. It could be transformative for our relationships and the entire customer journey. So here’s to a weekend of looking at the world like Paddington: with wonder, kindness, and a warm marmalade sandwich in hand. Here's me with Paddington in York today. 🍊🥪 #CustomerSuccess #PerspectiveMatters #CuriosityAndKindness #FridayThoughts #SaaS #PaddingtonBearWisdom #CustomerJourney #EmpathyInAction
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Why settle for generic teamwear when you can express your club's unique identity with bespoke products? 🎽👕 Let's move beyond the standard and embrace the extraordinary. Your club deserves to stand out, and with our custom-designed productsl! #bespoke 💫🌟 Partner with Future to create something unique for your club today. What does your ideal teamwear look like? #makeithappen #StandOutFromTheCrowd 🏆🥇
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Why settle for generic teamwear when you can express your club's unique identity with bespoke products? 🎽👕 Let's move beyond the standard and embrace the extraordinary. Your club deserves to stand out, and with our custom-designed productsl! #bespoke 💫🌟 Partner with Future to create something unique for your club today. What does your ideal teamwear look like? #makeithappen #StandOutFromTheCrowd 🏆🥇
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I can see why this creative from Specsavers is getting praise, but honestly, it rubs me the wrong way. First, the positives: it's clever, reactive, and extremely well-executed. Full marks on that front. But there's a disconnect between the marketing and the reality. What this video really tells me is not all customers are treated equally at Specsavers. Would their team board a plane to hand-deliver replacement glasses to me? No. Would the company give an employee an all-expenses-paid trip to another country to enjoy the sights and local food and a concert, just to give me my glasses? No. So we have the disconnect. Marketers see clever execution and pat each other on the back. Customers wonder how many Instagram followers and how much money in the bank they need to get comparable service. One look through the comments shows that international pop star Gary gets VIP treatment, while regular customers are waiting for resolutions after 6 months. Effective marketing isn't just about being clever and original. It should, in my humble opinion, also not piss people off by telling them they aren't as important as other customers. And okay, you could make the argument that famous people will always get preferential treatment. Maybe that's true. But is it appropriate to then rub that into the faces of your other customers? 🤷♂️
Specsavers + Gary Barlow's broken glasses = The right kind of attention. Reacting to cultural moments is what we do every day, but I think this has to be one of my favourite so far. When the team spotted that, the one and only, Gary Barlow, had broken his glasses on tour, our fabulous team followed him all the way to Bologna with his prescription glasses. The journey was documented, from start to finish, with Gary also getting in on the action. Max Hamilton Hannah Dakin Jane Duffy Jonny Edge Martin Kevill Lisa Hale #creative #social #reactive
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🌟 What Can the Height of EJORNEE S-Series Do for You? 🌟 🤝 At EJORNEE, we believe that inclusivity and accessibility are key to building a stronger, more respected brand. That’s why our S-Series commercial charger is designed with height compatibility in mind, ensuring it’s suitable for users of all heights and abilities. 📏 The S-Series is thoughtfully engineered to accommodate everyone, including individuals with disabilities or those using wheelchairs. This inclusive design not only provides a seamless charging experience for all users but also reflects the commitment to accessibility and customer-centric innovation. 🔗 By prioritizing inclusivity, you can enhance your brand identity and foster a reputation for being socially responsible and forward-thinking. In the long run, this commitment to accessibility will not only benefit users but also contribute to building a loyal customer base and achieving long-term success. 💚 Stay tuned for more insights on how the S-Series can revolutionize your business and drive profitability. #EJORNEE #EVCharger #Partnership #Sustainability
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Why settle for generic teamwear when you can express your club's unique identity with bespoke products? 🎽👕 Let's move beyond the standard and embrace the extraordinary. Your club deserves to stand out, and with our custom-designed productsl! #bespoke 💫🌟 Partner with Future to create something unique for your club today. What does your ideal teamwear look like? #makeithappen #StandOutFromTheCrowd 🏆🥇
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Specsavers are a year older than me, and I turn 40 in November. So… why are they bigger than ever? 🥸😎🤓🧐 Well, this is a #Marketing & #BusinessDevelopment masterclass so let’s jump in. 👓 In 1983 Doug & Mary Perkins launch their business from a ping pong table. (Love that, actually a great surface area and you can pack it away) 👓 It was only a year later (when I was a baby goose) that the business transformed into a bricks and mortar offering in Guernsey. 🇬🇬 👓 1990 🇮🇪 👓 1997 🇳🇱 (Hit pause for a second, we haven’t looked at the 💻 yet and those logistics and expansion hubs are incredibly smart placements. Amsterdam particularly is a huge hub for international business) 👓 2002 launch audiology for hearing aids 👓 2003 ‘THAT tagline launches’ and you should have… gone to get your note pad by now. 👓 2006 further European expansion 👓 2008 100 stores in 100 days open in Australia and New Zealand 👓 2012 The NHS back the Audiology business And… It wasn’t until 2021 that the brand launched an ecommerce solution. They had 900 stores before that point. 🤯 🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯 Now, here’s the thing. And this is the #customerloyalty takeway. ✅ Specsavers knew thier market. ✅ Founded by optometrists. ✅ Knew the pain point. ✅ Slowly improved. ✅ Stuck to the plan. The business employs 46 thousand people, is worth 1.1 billion and I’ll just run that little gem past you again: ** didn’t have an ecommerce proposition until 2021 ** Congratulations 🥂 Specsavers. Life begins at 40. Apparently... 😬🫠😂 #BusinessGrowth #CustomerLoyalty
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