Igloo Products Corp.’s Post

Thank you for the great review, Brandon! #CustomerSatisfaction #CustomerExperienc #CustomerSupport #CustomerCare #CustomerFeedback #CustomerSuccess #CustomerRelations #CustomerCentri #CustomerServiceTips #CustomerServiceExcellence #PestControl #PestManagement #BugFree #RodentControl #InsectControl #PestPrevention #Exterminator #TermiteControl #MosquitoControl #PestFreeLiving

New article with Jim Sterne in Applied Marketing Analytics journal. In case you want the gist, here's the abstract: This paper explores the integration of generative artificial intelligence (GenAI) in voice of the customer (VoC) analysis to provide deeper understanding of prospects and customers. GenAI has enormous potential to enhance customer satisfaction, refine products and services and improve the customer experience. This speculative paper illustrates how GenAI can keep pace with increasing customer expectations and the volume of feedback by uncovering nuanced sentiments, trends and customer needs through context comprehension and its conversational query capabilities. The paper explores the power of GenAI in VoC analysis for improving customer satisfaction, accelerating troubleshooting and resolution and upgrading products and services. Additionally, this paper addresses the role of GenAI in advanced communication routing, agent support, multilingual support and sentiment analysis, showcasing its ability to provide comprehensive and context-aware insights. Keywords: generative AI; GenAI; voice of the customer; VoC; customer satisfaction; sentiment analysis; customer feedback analysis

🌟 New Book Release! 🌟 Dive into "A Son's Journey from Parkinson's Disease: Caregiver to Advocate," a deeply personal and inspiring story by George Ackerman, Ph.D., Esq., MBA This book chronicles a son's journey as he navigates the challenges of caregiving, shedding light on the emotional and practical aspects of supporting a loved one with Parkinson's disease. It's a must-read for anyone looking to understand the profound impact of this journey and the power of advocacy. 📚 Get your copy today and join George in raising awareness and support for those affected by Parkinson's disease. Let's spread the word and make a difference together! #ParkinsonsAwareness #CaregivingJourney #BookRelease #Advocacy

Did you know today, May 9, is National Lost Sock Memorial Day? 🧦 Today, we honor those lone warriors who bravely ventured into the dark abyss of the dryer and never returned. 🕳️ Let's take a moment to remember all the socks who've gone missing in action, leaving their partners to wander the world alone. 🌍 Whether they vanished into thin air or found a new home in Narnia, their absence is felt in every mismatched pair. 🧦 #LostSockMemorialDay #LostSock #HRProfessional #TalentAcquisition #Recruiter

"Happy Grandparents Day from Redwolf Webtech! Today, we celebrate the timeless wisdom and love our grandparents bring into our lives. Their legacy inspires us every day. 🌟 #GrandparentsDay #RedwolfWebtech #FamilyFirst #TechWithHeart #HonoringLegends"

On this Sunday, 16th of June, we are celebrating Father's Day. So happy Father's Day to all the incredible dads who inspire us every day with their dedication, strength, and wisdom. Your hard work and love at home and in the workplace make the world a better place. 👨🍼 #FathersDay #APLAwFirm #Legalservices #CorporateServices #RegulatoryAdvisory #LicensingServices

The individuals we help are at the heart of everything we do; here’s what some of them have to say. ⭐ ⭐ ⭐ ⭐ ⭐ https://lnkd.in/eWdJjVQv

All Along the Watchtower - Jimmy Hendrix https://loom.ly/DPqrLzY I sit atop the #watchtower ever watchful. Strategically placing my #trojans to orchestrate the ‘Fall of Troy.’ Many creatives have battled against their #masters to have autonomy and ownership of their craft. It’s not a Black and White thing; it’s about freedom of expression. It’s about artists whose #star begin to rise, but is then quickly snuffed out by thieves. It won’t be me. There is a correlation between #Starseeds and their victimhood or success depending on their #sacrifice. For some their #sacralenergy, others their #masters and for those who seek power in #troy, their #souls. Members of the #27club have a meteoric rise where their #sacralenergy is quickly harvested, their #masters seized and their lives quickly extinguished. On paper it’s listed as overdoses, suicides, accidental deaths, but the #truth is that thieves wanted to steal their #masters. They bound the artists in #contracts to put out enough material to immortalize their individual legacies, but also create a long-term pipeline for passive income to keep the rich paid. They do it by creating confusion: businessmen create 360-deals while the plowmen come in as handlers. But the #princessbride keeps vigilant… Stay woke because they do their dirty work while you sleep.

"Happy Father's Day! It’s time to celebrate and honor the special men in our lives who have provided guidance, support, and love every step of the way" . . . . . . . #StifftechSolutions #StartupMarketing #OnlineBranding #LeadGeneration #ChicagoWebDesign #BostonTech #LAWebDevelopment #LADigitalAgency #ManchesterDigitalMarketing #BirminghamWebApplications #DowntownDubaiDigitalServices #JLTMarketing #JumeirahWebDesign #AlBarshaSocialMedia #DeiraTech #JumeirahDigitalAgency #DubaiSiliconOasisEcommerce #AlQuozTechSolutions #LiverpoolTechSolutions