Inhabit®’s Post

🏡 Exciting News Alert! 🚀 one of my customers Broadacres Housing Association is stepping up their game with Hometrack (part of Houseful) adoption, and here's why you should too: 🔍 Streamlined Processes: Waving goodbye to tedious tasks and hello to efficiency! Hometrack is revolutionising property management, making it a breeze. 💡 Data-Driven Insights: Make informed decisions with powerful analytics with just a few clicks. Hometrack is empowering you with the knowledge to thrive in this whirlwind of a market. 🌟 Enhanced Customer Experience: Elevating satisfaction levels with smoother interactions. Hometrack (part of Houseful) is helping Broadacres deliver the above and more - want to know more? Read the below and reach out to see if we can help you! #property LandTech #BroadacresSuccessStory #propertyvaluation

With Rentvine as your technology partner, you can transform your property management business, elevate your customer relationships, and achieve unprecedented levels of success. Join us as we redefine the landscape of property management, one innovation at a time. Schedule your demo today! #propertymanagement #propertymanagementsoftware #grabthevine #propertymanagers #rentvine

18 Months of Prep Work: We're Now Managing Our Own Properties ⚙️ For the past 18 months, we've been working hard behind the scenes to systemize and build a strong management infrastructure. We've refined our processes, implemented new technologies, and strengthened our team. We're excited to announce that we're now managing our properties in England! This allows us greater control over quality, efficiency, and customer satisfaction. Our streamlined systems will result in a smoother experience for both tenants and partners. Curious about our new systems? Drop a comment below and let us know! 👇 #propertymanagement #realestate #growth #propertyinvesting

When contacting their housing association, many tenants say they feel like a number, not a person. They're bounced around departments and can wait weeks for basic repairs. Tenants deserve better. They need a landlord who sees them as individuals with unique needs. One who can rapidly respond to requests and issues. That's why leading housing associations use Meritec CXM360. Our software solution delivers the customer service tenants need through: 👉 A 360-degree customer view so you know each resident's story 👉 Streamlined systems and workflows to enable rapid response 👉 A tenant portal where they can directly report issues like mould or repairs With CXM360, housing associations become proactive problem solvers, not reactive ticket handlers. They build trust through transparency and accountability. Want to show your tenants they matter? Contact us to arrange a demo. #CustomerExperience #SocialHousing #HousingAssociation

Crafting exceptional customer service at Avenue Living doesn't just happen by chance — it's a deliberate process guided by resident feedback.      Our strategy involves asking for input at four key touchpoints:  🔹 10 days after move-in    🔹 6 months into the lease  🔹 24 hours after maintenance request completion    🔹 15 days after move-out      We use survey responses to inform our operations and priorities — allowing valuable input to drive our actions while ensuring our communities are built on positive experiences.     #propertymanagement #operations #customerservice #continuousimprovement 

I could use your help...This post is for my friends and colleagues in residential property management, preferably those of you who are working directly with your residents every day. I think we all know by now that your customers experience is a key way to differentiate your company or community in the market place. I love hearing about new ways teams are delivering service! So, what are you and your teams doing every day to make your customers experience really stand out? Can you please share an example of how you may take a relatively routine interaction and make it into a differentiator? 👇🏼💖 Kimberley Marshall ShAnne (Shay) Hoffman Renee Hale #multifamilyhousing #cxmatters #customerexperience #apartmentliving #multifamily #wowservice

Discover the importance of exceptional customer service in fostering tenant satisfaction within the real estate industry. In this video, we'll delve into the strategies and practices that contribute to creating positive tenant experiences. From responsive communication to proactive maintenance, learn how prioritizing tenant satisfaction not only improves retention rates but also enhances the overall success of your real estate ventures. Watch now to unlock the secrets of delivering unparalleled customer service in the world of real estate! 🏡💼 #CustomerService #TenantSatisfaction #RealEstateSuccess

Discover the importance of exceptional customer service in fostering tenant satisfaction within the real estate industry. In this video, we'll delve into the strategies and practices that contribute to creating positive tenant experiences. From responsive communication to proactive maintenance, learn how prioritizing tenant satisfaction not only improves retention rates but also enhances the overall success of your real estate ventures. Watch now to unlock the secrets of delivering unparalleled customer service in the world of real estate! 🏡💼 #CustomerService #TenantSatisfaction #RealEstateSuccess

When contacting their housing association, many tenants say they feel like a number, not a person. They're bounced around departments and can wait weeks for basic repairs. Tenants deserve better. They need a landlord who sees them as individuals with unique needs. One who can rapidly respond to requests and issues. That's why leading housing associations use Meritec CXM360. Our software solution delivers the customer service tenants need through: 👉 A 360-degree customer view so you know each resident's story 👉 Streamlined systems and workflows to enable rapid response 👉 A tenant portal where they can directly report issues like mould or repairs With CXM360, housing associations become proactive problem solvers, not reactive ticket handlers. They build trust through transparency and accountability. Want to show your tenants they matter? Contact us to arrange a demo. #CustomerExperience #SocialHousing #HousingAssociation