Enjoy luxury views, stays, and first-class service this Winter. Find your sweet spot at InterContinental Sydney this winter with 20%* off your stay when you choose our Book Now, Pay Later rate. You will also receive triple points as an IHG One Rewards Member when you book in the first week. Book Now: https://lnkd.in/gFaDeJyi #InterContinentalSydney #WinterSale #InterContinentalLife #WinterInSydney
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#UpNonStop comprehensive guide to Marriott Bonvoy breaks down all the sweet spots and strategies to really make these points work for you! 🌟 With over 8,000+ properties across 31 brands, you can find everything from affordable stays 🏨 to luxurious getaways 🌴 The guide does an amazing job of walking you through how to maximize your points—whether it's snagging free nights at The Ritz-Carlton 🏖️, using Points + Cash 💸, or even taking advantage of PointSavers deals. The insights on elite status perks like free upgrades, late checkouts ⏰, and bonus points make it even more exciting to climb the loyalty ladder! 💼 What really makes this guide valuable for our 🆙➕ members, are the insights on earning points on everyday purchases with credit cards 💳 and views on how to transfer points to certain airlines ✈️ This guide shows you how to squeeze every ounce of value from your points 😎 Oh, wait! don't forget the tips on leveraging promotions and free night certificates (game-changers!) 🏅 Whether you're a seasoned traveler or just starting to explore #Marriott #Bonvoy, this guide gives you all the tools you need to maximize your rewards and elevate your travel experiences! ✨ Read 📖 or Listen 🔊 here: https://lnkd.in/epYAzgtN
UpNonStop: Marriott Hotels Strategy Guide • September 2024
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Senior Front Office Professional The W Hotels & Resorts Luxury Hotel/Resort Specialist | Creating guests for life by providing excellence in hospitality
The top 3 benefits of Marriott Bonvoy, let’s go!! Struggling to convert newcomers into loyal Marriott Bonvoy members at your hotel or resort? Try pitching these three benefits to get them to wholeheartedly agree. I will make this tip short ‘N’ sweet, let’s pretend there was 20 different benefits for being a member and we had to break down the top three most powerful benefits. When making your pitch to arriving guests please use the power of; Loyalty points, late checkouts, and room upgrades and watch them want to join with ease. Here is a way you could use these three benefits in your pitch… ”Embrace a world of rewards with Marriott Bonvoy! With every stay, you'll rack up points that unlock a treasure trove of benefits, including complimentary stays, luxurious room upgrades, and indulgent late checkouts. Your journey to unforgettable experiences begins today!" Catch my drift? Enroll more guests today!!! #marriottinternational #marriottbonvoy #beginbelongbecome #luxuryhospitality #ritzcarlton #ritzcarltonresortsofnaples #marriotthotels
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🌞 How to Bring Joy to Your Journey #4 Wherever in the world your adventure takes you, it’s not just the destination that matters. The journey is equally important. It’s about arriving feeling cool, calm, collected and comfortable. Follow the tips we share in this series of posts for an effortlessly smooth and serene journey, whether your trip is business or pleasure. 4️⃣ PLAN YOUR ARRIVAL A little bit of planning goes a long way in making your journey and your entire stay a success. Firstly, book your transfers in advance to arrive at Kempinski in style. Depending on the hotel, you can opt for a limo, helicopter or private boat so, when you walk into our opulent hotel lobbies, your look will be ultra chic adventurer. If you’re celebrating something special, why not arrange for a surprise to be waiting for your loved one in your hotel room? Remember, if you’re a KEMPINSKI DISCOVERY member, you’ll receive perks throughout your stay. It’s easy to register online and some members will be eligible for benefits including late check-outs, making your journey home even more relaxed. Become a member: https://bit.ly/3VmY2Ki #TravelTips #Kempinski #LuxuryHospitality
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MB Private Clients' network of partners worldwide means you travel like a VIP wherever you go. We have partnerships with dozens of brands and over 4,500 hotel properties around the world. We are part of more than a dozen Preferred Partner programs, from Hyatt Privé to Four Seasons and beyond. This list is always growing – meaning more and more VIP perks for you. #businesstravelmanagement #travelmanagement #travelmanagementcompany #destinationmanagementcompany #corporatetravelmanagers #corporatetravelcompany #destinationmanagement #riskmanagementtravel #travelriskmanagementcompany #travelmanagementservices #leisuretravel
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MB Private Clients' network of partners worldwide means you travel like a VIP wherever you go. We have partnerships with dozens of brands and over 4,500 hotel properties around the world. We are part of more than a dozen Preferred Partner programs, from Hyatt Privé to Four Seasons and beyond. This list is always growing – meaning more and more VIP perks for you. #businesstravelmanagement #travelmanagement #travelmanagementcompany #destinationmanagementcompany #corporatetravelmanagers #corporatetravelcompany #destinationmanagement #riskmanagementtravel #travelriskmanagementcompany #travelmanagementservices #leisuretravel
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Senior Front Office Professional The W Hotels & Resorts Luxury Hotel/Resort Specialist | Creating guests for life by providing excellence in hospitality
Honoring late checkouts for Elite guests this holiday season at resort destinations. Having trouble juggling late checkout requests when your hotel occupancy is at its highest? Trying to keep the most elite members happy is very difficult this time of the year as this is when most luxury hotels will see the most foot traffic. Rather than immediately denying the late checkout request use these tactics to make the guest feel appreciated and valued. 1. Start with a welcoming smile and let the guest know you would be more than happy to check. Take a few moments to do this as this shows the guest you are genuinely trying to help. 2. If you come to a scenario where you may not be able to extend a late check out due to the hotel being fully committed or your property is stating not to provide late check outs based on various reasons, start off by thanking the guest for being a Bonvoy member (state level). Let the guest know that the late checkout request is based upon availability. This may or may not be the case at your property (resort and convention centers do not guarantee late check outs). Tell the guest the truth on why you cannot extend the late check out. Doing so allows the guest to be more empathetic towards the properties operational challenges. 3. Try your best to be creative, the guest may have more than one room. Try extending one late check out for one room and let the guest know that you are unable to extend for the other rooms. Instead of 4 PM for upper elite members and 2 PM for gold elite members, give them a number in between. 4. Finally, let the guest know that you are there for them and that you value them as your guest. Let them know you would be more than happy to store their luggage while they enjoy the facilities or attend to their business meetings. At Marriott our Bonvoy members matter, they will genuinely thank you for trying and they will continue being a repeat guest. A huge perk of Marriott Bonvoy is the late check out benefit, it is in your hands on how you craft the situation. I hope this small article helped. #marriottinternational #marriottbonvoy #ritzcarlton #luxuryhotels #beginbelongbecome #marriottresorts
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Balancing between online and direct bookings have been a topic in most of my meetings with hotel managers, as it is crucial; here are some tips on how you can succeed at optimizing your distribution channels ! https://booking.smh.re/EaK
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▪ Ever wonder how frequent travelers achieve elite hotel status without practically living in hotels? ▪ Our guest Kevin Zanes has a genius strategy for hitting Marriott Titanium status without staying 75 nights! ▪ By using the Marriott Bonvoy Brilliant card and Marriott Business card from Amex, he racks up 40 nights right at the start of the year. ▪ Add in some smart planning and Marriott’s double night promos, and he’s reaching Titanium with just 20 actual hotel stays. 🏨💡
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In the hospitality industry, no two guests are exactly the same. Understanding the various types of guests and knowing how to cater to their specific needs can elevate the guest experience, foster loyalty, and boost a hotel’s reputation. Below are some common types of guests and tips on how to handle them effectively.
Types of Hotel Guests and How to Handle Them
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Such kind words from my client! For a quick weekend getaway or a spontaneous hotel stay, count on me to make it hassle-free and enjoyable. Your go-to for stress-free bookings! 🌟 #WeekendGetaways #HassleFreeBookings #client #bookings
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