Jacob Brain’s Post

There is a famous Peter Drucker quote that I like to come back to. "Because the purpose of business is to create a customer, the business enterprise has two–and only two–basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are costs." Sure, we can discuss the nuances of this, but ultimately, Marketing's goal is to drive customer growth. This can be through brand, ABM, sales enablement, SEO, podcasting, social media, Super Bowl commercials, billboards, influencer marketing, whatever. 📊 Some of these are easily attributable, some aren't. 💵 Some of these are cheap, some expensive. 🏃♂️ Some of these produce fast results, some take time to build up. But regardless of the strategy, they should all be pushing towards the same end. Most people would generally agree with this, but we can get so lost in the weeds. 🔬 We spend more time on 1-to-1 attribution than actually doing the work 📣 We have no goals for marketing other than "more leads!" (whatever that means) 📈 We build massive and complicated reports that nobody really understands, to appease the higher-ups ❓ We make up the definitions of things like "MQL" because nobody takes the time to define the various stages of the funnel. The more time the marketing team can spend marketing, the better. To do that, teams need to agree on the goals. They need a way to track progress towards that goal. Every department needs to know its part in maintaining data integrity. This stuff is very hard. But necessary.

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