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Social Media I Influencer Marketing

Chipotle Mexican Grill in their hashtag #ChipotleLidFlip challenge on TikTok in 2020 exemplifies the importance of social media listening, understanding your campaign goal, and the effectiveness of influencer marketing. These are key aspects that all social media marketers can learn from as we move into 2024: Social Media Listening: • Organically posted an employee doing his signature move at the end of a line. • The Reel received millions of views on Instagram, the marketing team took note of this success. • Most importantly, capitalized on the employee's signature move by creating a UGC challenge. Understanding Campaign Goal: • Promote free delivery for Cinco de Mayo with the app. • Understood their biggest audience on the app was Gen Z. • Met Gen Z where they were, on TikTok! Influencer Marketing: • Utilized a trusted influencer. • Understood that influencers are more trusted than friends and family when recommending products. When given the choice to research a successful social media hashtag campaign, I naturally turned to my Chipotle roots. #influencermarketing #socialmediamarketing #socialmedialistening #usergeneratedcontent #generationz #chipotle #campaignoptimization #hashtagstrategy

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