We are super excited to be involved in this amazing session. If your company is about to start transformation, mid point, or at the crossroads between the two, this essential listening. We will talk about the 5 steps to make your transformation a success. No theory either, actual real world examples from a migration carried out across all continents. Whether you are a small, medium or large company come and join us. #cx #ccaas #transformation
Navigating the CX Transformation Journey: 5 Steps to Success! Join us for an insightful discussion as we delve into the intricacies of crafting and executing a winning Customer Experience (CX) strategy. With a focus on the financial services and retail sectors, our panel of seasoned experts will unravel the complexities of CX transformation, offering actionable insights and proven strategies for success. 📅 Thursday, 20th June | 3pm (GMT) 🌟 What to expect: -Insightful discussion from our esteemed panel of experts: Jamie Easton-Wise, Michael La Rooy and Rodney Hassard. -Actionable insights and proven strategies for CX transformation based on decades of industry experience. - A deep dive into the 5 crucial steps and key considerations essential to delivering a transformative CX strategy. Don't miss this opportunity to learn from the best and take your CX strategy to the next level! Read more, check out the expert panel and register here - https://lnkd.in/egghFqhJ #CX #CustomerExperience #Digital #Transformation #AI #FinancialServices #Retail Creative Global Strategy Ltd
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4moI agree with the importance of real-world examples in discussing transformation success. It's always helpful to learn from others' experiences.