The Joint Commission’s Post

When medical needs arise that can’t wait, choosing the right care venue can lead to better health outcomes. With options like primary care, 24/7 eVisits, urgent care, and the emergency department, choosing the best path to care is a matter of understanding the purposes and availability of the different care options. Dr. Mark Carvalho, CEO of Montage Medical Group and President of MoGo Urgent Care, shares his recommendations on how to determine which option might be right for you. Learn more: https://bit.ly/3PWsw5x

On World Patient Safety Day 2024, our National Medical Director Dr Paul Hughes explains how patient safety is at the heart of everything we do here at Operose Health. You can read more about his thoughts here ➡ https://lnkd.in/eBfy2Eru

Discover how innovative strategies are enhancing staff well-being and patient safety in Emergency Departments! 🏥 Check out this insightful article: https://ow.ly/MEYT50Rl3j2

Today is World Patient Safety Day. This year's theme is “Improving diagnosis for patient safety” with the slogan “Get it right, make it safe!”, highlighting the critical importance of correct and timely diagnosis in ensuring #patientsafety and improving health outcomes. It takes a #team to “Get it right, make it safe!”. A team where each member 📢 feels safe to speak up and advocate for the patient, 📞 where interdisciplinary communication is not hampered, and all voices are valued including the patients 🛑 where all members of the team feel accountable and believe safety is their job 📝 where individuals feel safe to report opportunities to improve 🔝 where leaders prioritize safety and act on opportunities reported Get it right, make it safe! #safetyculture #healthcareteams #obstetricsafety #WorldPatientSafetyDay  Adriane Burgess

As patients are the most vulnerable and valuable people - they are always to be put first. Therefore, improving diagnostics has always been our primary goal

Carrying on with this week’s recognition of World Patient Safety Day, and the theme ‘Get it Right, Make it Safe’ Tracey Cammish, our Patient Safety and Clinical Intelligence Lead, shares her blog on how “ patient safety is not just a thing that we do, it is a foundational principle of how we do business” with an example of responding, investigating and learning from a recent Patient Safety issue. Read it here: https://ow.ly/Y9Gz50TpRpL #WorldPatientSafetyDay2024

“Get it right, make it safe!”   This is the theme for World Patient Safety Day 2024, which highlights the critical importance of diagnostic accuracy.   At some point, each and every one of us has been, or will be, a patient – making this a universal issue that affects us all.   I am extremely proud to be part of a community that continually innovates to enhance diagnostic accuracy and safeguard patient safety every step of the way.   But patient safety isn’t just reserved to professionals and providers… Everyone can play an active role in their own health journey.   The World Health Organization encourages us to be proactive by doing the following:   → Share symptoms and medical history during checkups → Not to be shy to ask questions → Keep track of appointments and treatment plans → Follow up on test results → Seek a second opinion if necessary   What tips would you share to help ensure patient safety around the globe?   #WorldPatientSafetyDay #WPSD  #PatientSafety

Taking a trauma-informed communication approach in investigating and interacting with licensees can work to ensure patient safety. Learn more about the value of this approach at tomorrow's presentation at the FSMB Annual Meeting in Nashville: https://bit.ly/4b0rldw #FSMBAM2024

On the occasion of World Patient Safety day 2024, Joint Commission International has adopted the theme of Improving diagnostic errors as a patient safety initiative. Dr Neelam Dhingra in the article posted below has pointed out to the impact of cognitive factors on diagnostic errors. One the most insightful books I would recommend to address such factors is Richard Thaler and Cass Sunstein’s book #Nudge that delves into the potential of improving decision making through nudges. Nudging is a concept, popularized in the 2008 edition of the book refers to designing choices in a way that decreases the impact of fallacies and biases on human decision making processes. In a fast paced mentally demanding environment like modern healthcare, the decision-making process is prone to fallacies and biases due to information flooding and decision fatigue. The concept of nudging changes the perspective of the “quality engineers” to put more focus on designing the environment to help the healthcare professional take the right decision. The environment is the physical setting where care is provided as well as the virtual realm of information management systems. Hospital settings can be used to circumvent cognitive errors by acknowledging the impact of distraction and interruption on the ability of information processing. A “decision zone” that is interruption free where a background suspense music is played can bring the healthcare to a quick focus to stop and actually activate the reflective system of deliberate and self-conscious thinking, what Daniel Kahneman calls System 2 in his book Thinking, Fast and Slow. If you want to imagine it, think of the TV gameshow settings. Decision support modules on Information management systems can be personalized to address the particular “diagnostician’s” cognitive biases. Diagnostic errors is a healthcare problem that will require the healthcare imorvement science to address cognitive biases.

Watch the final part of our interview series with Dr Walid Jammal from Hills Family General Practice, as we discuss the importance of being patient centred. Dr Jammal challenges people to think about what patient-centeredness really means to them and their patients, emphasising the importance of understanding what patients want from their GP and general practice. Walid Jammal #healthreform #patientcentred