Jo Richardson’s Post

Some new Pegasystems learnings to start 2024! And plenty of learnings there were too... not least with the astounding capabilities offered by Pega GenAI™ to exponentially accelerate business productivity. 🚀 Do check out the free demo: https://lnkd.in/d-J_U-64 #buildforchange

Today I learned great insights by attending Pegasystems Goldman Sachs Communacopia Technology Conference talk. Here are my notes/key takeaways especially on PEGA BLUEPRINT and Business from the talk and wonderful insights by Ken Stillwell. Thank you very much for a great conversation. On Business and PEGA Strategy to FCF: 1. Valuing a business is the amount of free cash flow, the consistency of the free cash flow, and growth of the Free Cash Flow. 2. Leading indicator to drive expanded cash flow for Pega is the amounts of billings with clients = ACV 3. Billing Growth -> Cash generated by Business -> FCF 4. Margins approaching 80% 5. Focused on rule 40, balance of growth and margin How: Idea is to move clients to PEGA CLOUD Problem: Legacy Applications First Step is Help client to be on Latest Version of Pega or 1 or 2 versions back. Modernization of Pega Applications. On GenAI and PEGA BLUEPRINT: What does it mean? Less Jobs? or More Work? or More Sophisticated Systems? For Pega, approach is Go right at the problem. "Use GenAI to leverage the library of best practices that have, to be able to show clients in a very simple way how they can envision the future state of their legacy applications and quick start them to actual production ready application." "Accelerate Faster" My takeaway is Pega wants to convert digital transformations that wouldn't have otherwise happened". To be best in class, We need to use GenAI to solving the biggest problems, enterprise scale, digital transformation, and moving to cloud. the biggest value proposition Pega is targeting with GenAI and BLUEPRINT is :Take all the knowledge that you have inside your environments and use that to improve customer experience." I wanted to share a personal experience. Our company EvonSys encourages us to be innovative through yearly hackathons. In the recently concluded hackathon, our team developed a Loyalty Product for Enterprises that can be utilized in various use cases and customer journeys. During brainstorming, I encouraged our team members to develop this loyalty product using a blueprint. We went through several iterations to finalize the application. The process of developing a product through a blueprint is amazing. When we incorporate ideation and design thinking principles, the outcome is extraordinary. Although we ended up building our loyalty product as a component, the process through blueprint and design thinking led us to another amazing integration with Amazon, which can drastically improve the customer experience. #Pega #PegaDev #PegaBLUEPRINT #GenAI #AI #Innovation #Business #Clients #Partners #Collaboration

What a powerful feature Pega GenAI Blueprint™ is! Just had a session with the Pegasystems leader everyone admires and must say that this is going to revolutionize the way requirements are gathered and process models are built. This used to be foremost challenge in complex process automation. Pegasystems just addressed it! Kudos to them for this groundbreaking solution that makes the future of Pega ecosystems look really bright! #Pega #PegaGenAiBlueprint #Aaseya

Enterprises struggle with agility but there is a better way. I had an incredible experience at PegaWorld iNspire 2024, interviewing Matt Healy, the Director of Product Strategy and Marketing for #Pega's Platform. Matt shared his extensive involvement in all things development and automation. Talking extensively about the innovative Pega GenAI Blueprint, Matt highlighted that enterprises struggle with agility but there is a better way with Pega GenAI Blueprint to address this by reimagining, redesigning, and streamlining workflows. This tool has been specifically developed with enterprise needs in mind, ensuring top-notch privacy, data security, governance, and flexibility. Expressing his excitement about the future, Matt says that he is looking forward to PegaWorld iNspire 2025, and anticipates a continued acceleration of legacy modernization, driven by #Pega’s ongoing innovations. From what I can see, #Pega surely is transforming enterprise workflows and addressing the core needs of modern-day enterprises. Can't wait to see what Pegasystems has in store for us next year! #Leadership #AI #Innovation #PegaSystems #AD #BuildForChange #PegaWorld #PegaGenAIBlueprint Pegasystems

Putting this back into your LinkedIn feeds. Because you should really catch a re-watch of this panel on how AI is driving autonomous operations, discussed at the recent Pegasystems #PegaWorld2024 event. Take a watch and then reach out to Alex Jebb with any questions about how Pega can help transform employee and software productivity!

GenAI and vector databases can be used together to provide contextual enterprise information! #augmentedgeneration #pegasystems #knowledgebuddy

𝐖𝐡𝐚𝐭 𝐜𝐚𝐧 𝐲𝐨𝐮 𝐚𝐜𝐭𝐮𝐚𝐥𝐥𝐲 𝐚𝐜𝐡𝐢𝐞𝐯𝐞 𝐢𝐧 𝐭𝐡𝐞 𝐬𝐩𝐚𝐜𝐞 𝐨𝐟 𝐚 𝐟𝐞𝐰 𝐦𝐢𝐧𝐮𝐭𝐞s❓ 😕 🤷♂️ Transformation is an incremental process but the biggest thing holding businesses back is their ability to kickstart the design process for transformational workflow automation. Pegasystems GenAI blueprint just changed the game. The businesses who are 𝐬𝐞𝐫𝐢𝐨𝐮𝐬𝐥𝐲 𝐞𝐱𝐩𝐥𝐨𝐫𝐢𝐧𝐠 this with us right now all agree: this is 𝐬𝐞𝐫𝐢𝐨𝐮𝐬𝐥𝐲 𝐞𝐱𝐜𝐢𝐭𝐢𝐧𝐠!! ⏳ 📈 😎 #workflow #genai #efficiency #productivity #pega #transformation

🧠 One of my favorite parts of #PegaWorld 2024, were that folks got to get hands on with Pega GenAI Blueprint. Not only were they able to experience it live, but heard firsthand from Daniel Wenzel, SVP Design Authorities at Deutsche Telekom, how he and his COE are using Pega GenAI Blueprint to change the way business & IT are collaborating to envision & deliver new automation projects. 📽 Watch replay here: https://lnkd.in/dqF3riMV

Exciting news! Pega GenAI Blueprint is revolutionizing the way we envision digital transformation initiatives. This innovative tool allows us to design workflow applications in a collaborative, GenAI-infused workspace. Say goodbye to weeks of meetings and hello to hours of productive design time. Stay tuned for more updates on how Pega GenAI Blueprint is changing the game in workflow automation. #Pega #DigitalTransformation #GenAIBlueprint #WorkflowAutomation

"Ask not what your software can let you do, ask what your software can do for you" Had a blast at #PegaWorld2024 on the "Sparks of AI driven Autonomous Operations" panel, where we just scratched the surface of how AI is transforming both worker & software productivity expectations - with real world examples! The industry shift towards a 'Service-as-Software' model unlocked by AI means that vendors, partners, and organizations need to be ready to thrive in this new era. As opposed to a traditional platform in the Software-as-a-Service (SaaS) model simply being a place for workers to create workflows or input data, enhanced AI-driven platforms aim to assist the worker by also performing services - reading & interpreting data, creating follow-on tasks, generating responses, and more. This readiness starts with a strong grounding in technical aptitude and an understanding of the business problem, then scaled through an innovation framework to responsibly & holistically unlock this next phase of autonomous operations. Catch the replay of the session here & reach out to chat more! https://lnkd.in/edR7x5jN Thanks to Peter van der Putten for hosting the panel with myself, Martijn Hagens and Jamie Moorhouse, as well as Anu Khosla Shah, Michael Rosenthal, and Dave Michaels for helping to make it happen! And big thanks to the AFS Pega practice for the in-person cheering section (Carl Holmquist Nancy Blanco Alex Griffith & Co) and the broader Platforms team for the constant virtual support - Amy Giovannucci Stephen Hurley Jessica Bannasch & everyone else! #Pega #Automation #Platforms #Innovation #AccentureFederalServices Pegasystems Accenture Federal Services