What frustrates me the most about the fulfillment and operations industries: We reward outcomes. Regardless of the decision-making. I'd take a bad outcome with good decision-making over a good outcome with bad decision-making every. day. of. the. week. #operations #logistics #fulfillment #ecommercefulfillmenet #warehouse #3pl #leadership
It's always fun to get lucky, but people who are more prepared and consistent tend to get lucky more often!
Exactly. Consistent good practices result in high accuracy and high productivity. People will do bad quick workarounds to get product out the door and hit their KPIs and productivity goals. The results? Increased indirect hours to reset, non-ships, mis-picks, return to stock, inventory errors, chargebacks and client concerns...
This is an interesting one. I’m not sure I follow your point. Are you saying you would rather have good practices in place because that usually results in a better outcome?
Energetic Supply Chain Leader | Army Veteran | Doer 🚀
3moI hit driver off the tee when I should have taken 3-wood and blow it left behind a tree. I attempt a low, hooking stinger but don't really have that shot. Instead of taking my medicine I blast it out of the rough into the greenside bunker, hit it out of there and leave myself 12 feet for par. I get lucky and sneak the putt into the hole from the low side. Fist pump! Par! No lessons learned and onto the next hole. Fore!