Today wraps up my 10-week internship at CampusESP in Operations. In the spirit of the office, I thought I’d reflect on the company goals as I offboard:
1. 𝗪𝗼𝗿𝗸 𝘀𝗵𝗼𝘂𝗹𝗱 𝗯𝗲 𝗳𝘂𝗻.
I’ve honestly been spoiled from working here. Watching a company truly care about its employees (and put money and time where its mouth is!) has raised my standards for what I should expect from management. I’ve watched leadership genuinely listen to and consult members of their team for big decisions, and everyone tries to make themselves approachable — my co-intern, Sammi Chai, and I even got to have breakfast with co-founder/CEO Dave Becker! I’ve learned a lot from everyone, but in particular wanted to highlight my managers Jobi John, Brianne Alvarez, and Dan Combs for the time and care they put into training me and Sammi, supporting us when we had questions, and serving as mentors for us.
2. 𝗧𝗵𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗵𝗼𝘂𝗹𝗱 𝗯𝗲 𝗵𝗮𝗽𝗽𝘆.
I’ve been thinking a lot about this as Sammi and I tackled a larger-scheme data project regarding our customers that culminated in a presentation to several teams/leadership and co-founder/CTO James Bright.
It’s so easy to get lost in a sea of numbers, but I’ve been reminded constantly of two things. Firstly, any data project should be human-driven and inform human-efforts. Every data point is a person, and at every point in the process Sammi and I tied our work back to: What core problem are we trying to solve? The results need to be human efforts, and I'm excited to see our work drive personalized support to customers. Secondly, I've seen that there is no dollar amount that can be put on connections - this team cares deeply about its customers, and their customers care deeply in return.
3. 𝗧𝗵𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝘀𝗵𝗼𝘂𝗹𝗱 𝗯𝗲 𝗮𝘄𝗲𝘀𝗼𝗺𝗲.
Sammi and I both started our internships at the company summit this May in Philadelphia. What an incredible privilege it was to meet countless admin in higher ed who had taken time off of work to come talk passionately about CampusESP, network with other colleges, and think creatively about how to make the college experience better for students and parents. I attended talks and listened in on discussions about targeting First Gen/Low Income Families, International Families, Students of Color, and more. What emerged was many creative solutions to very human problems. I am so lucky to have gotten a taste of a growth company - while the work was hard and the deadlines were fast, the payoff felt incredible.
So, tl;dr is, thank you for an amazing 10 weeks! I have learned so much and am excited to see this company grow.
Principled Creative Disruptor
4moGreat work brother. You’re making waves!