KCCI-TV’s Post

I love seeing all my sales friends get these shiny sales awards at these fancy dinners...but why doesn't this exist for customer experience people? Someone I know recently got taken on an all-expenses paid trip to Greece to reward being a "top revenue contributor." Just yesterday I was talking with someone about creating software strictly for internal team use and how that "generates less revenue" than an externally-sold product does. Is that true? Good customer experience people, whether it be support, success or something else, can generate just as much revenue as a sales person in the form of retention, lifetime value, and even upsell/cross-sell (done authentically of course, not incentivized). Where are our shiny crystal commemorative trophies?

Learn more about how the Insight Methodology Group can help your business drive pipeline and grow revenue through insights.

Come and join as I chat with Heather Lemoine , one of my favourite people in the biz, as we talk about one of our favourite topics “The ROI of Customer Outreach: Maximizing Sales Through Virtual Clienteling” tomorrow. Learn how your can see the value of your associate’s outreach and other data points that Tulip surfaces to drive your business. 🌷 #retailtech #clienteling

🌟Curious how we achieved the Top Sales MVP Award from a Fortune 500 company? 📊Dive into our detailed case study to learn how our strategic partnership led to remarkable sales growth and customer satisfaction for our client. From increasing program staffing to driving new customer acquisition, discover our key strategies and impressive results!💪 👀Read the full case study here: https://lnkd.in/gy_kVKTP

What is a spiff in a sales incentive program? While it technically is defined as an immediate bonus for a sale, we at E2 see it as so much more! Looking beyond the SPIFF, you can see sustainable growth, increased sales, and customer and partner satisfaction! Check out our blog post highlighting the benefits of a sales incentive program today! https://bit.ly/48S7wnc

We gather for our monthly general meeting to celebrate the remarkable achievements of our outlets and conduct a comprehensive review of our sales performance over the past month. We will be recognizing the outstanding efforts and results from our top-performing outlets, analyzing significant sales growth, and discussing the challenges we overcame with innovation and resilience. Additionally, we’ll review valuable customer feedback that has helped shape our strategies and improve our services. Our detailed sales analysis will break down the monthly sales figures, identify which products drove the most sales, and compare performance across different regions to pinpoint areas of strength and opportunities for improvement. Looking ahead, we’ll set ambitious but achievable sales goals for the upcoming month, discuss strategic adjustments based on our review, and encourage open discussions and collaborative efforts to drive innovation and success. Your dedication and teamwork have been instrumental in achieving these milestones. Let's reflect on our progress, learn from our experiences, and continue striving for excellence together. Here’s to another month of great achievements! #MonthlyMeeting #SalesGoals #TeamSuccess #AchievementUnlocked

Q4 is here — it's time to focus on client and dealer retention. Read about some key strategies like personalized communication and proactive engagement to boost loyalty. 👉 https://lnkd.in/dwVSgN7j #AVtweeps Lee Distad

In less than 2 weeks, Marcus Robb, Phil Walsh 🌏 and I will be diving deep into the heartbeat of revenue generation: the customer journey. We’ll cover all bases - all the way from marketing, to sales pitches, to customer retention. Expect a jam-packed session filled with actionable insights and insider tips and tricks to supercharge your customer satisfaction and revenue for the upcoming financial year. This is all happening at the Dearin & Associates The Global Reach Forum in Sydney on 30 May, and it’s one of many talks you’ll get to hear on the day on how to achieve success in global markets. These events are usually for clients only, but we’ve got a few guest passes we’d like to give out, for those who are really serious about going global. There’s still a few guest spots left, so get in quick. Comment below or send me a DM and I’ll let you know how to apply. #InternationalStrategy #Strategy #CustomerJourney #Success #Marketing #Sales #CustomerRetention 

Will I see you there? I'm speaking on customer growth and loyalty. Specifically: how the value delivery story evolves over the course of the customer relationship. How to guide it. How to maintain momentum. How to achieve mutual ROI. Ways to refresh best practise with the changing wants and needs of our customers. This is my wheelhouse and topics I'm always interested to discuss. If you're there - let's chat! ...thanks to Engage Customer for the invitation and opportunity. #customersuccess #customerengagment #customervalue #saas #speaker #cx

The latest State of Sales report is out, with insights from 5,500 sales professionals. Despite rising customer demands and tough competition, top teams are finding ways to keep revenue growing. Join me and Hannah Ajikawo, UKI Sales Influencer, as we dive into key trends, including: - The rise in customer expectations - AI’s expanding role in sales productivity - Strategies for employee satisfaction & retention - Sales outlook for 2024 & beyond Don't miss out—register now to learn how top performers are driving success.