📣 Insights from the Disability Employment Australia People and Culture Forum Today, I had the privilege of attending the Disability Employment Australia People and Culture Forum where Parkhouse Bell Australia delivered the results from a recent survey of Middle Managers in Employment Services . The discussions were insightful, shedding light on some critical trends and opportunities in our field: Turnover Rates on the Rise: Both involuntary and voluntary turnover rates continue to remain high (over 40%). This highlights the need for strategies to enhance employee retention and engagement. Leadership Gaps: A significant number of middle managers are promoted from front-line positions without formal leadership training. This gap underscores the importance of equipping new leaders with the skills they need to succeed. Focus on Training and Development: Middle managers identify training and professional development for their front-line teams as crucial for increasing job outcomes for clients. Investing in our teams is investing in our clients' success. Value of Micro-Credentials: Micro-credentials are recognised as valuable tools for upskilling both middle managers and front-line workers. These credentials can provide targeted, practical knowledge to enhance performance and career growth. The forum was a reminder of the dynamic nature of our work and the continuous need for growth and adaptation. Thank you Disability Employment Australia, Helen McAnally and James Weait FIEP for providing a forum to discuss and strategise as a sector. Let's continue to support and develop our teams to better serve our clients and communities. 💡 Call to Action: At Bounce Global, our programs are designed to support leaders and front-line staff in developing crucial communication skills using evidence based coaching frameworks. These programs have shown impressive results, with some organisations recording over 90% retention of staff who have completed our Job Coach Certification program. Explore our programs at www.bounceglobal.net and see how we can help your team thrive. #Bounceglobal #Coachingskillsforleaders #jobcoachcertification #DisabilityEmployment #PeopleAndCulture #ProfessionalDevelopment #Leadership #MicroCredentials #EmployeeEngagement #JobOutcomes #ContinuousImprovement
This morning, the privilege of supporting Parkhouse Bell Australia as they shared the results of their recent survey of Middle Managers in the Employment Services sector as part of Disability Employment Australia's very first People & Culture Forum. As ever, hugely insightful stats and commentary from Helen McAnally and Samantha Smith that no doubt provided attending senior leaders with thoughts, considerations, possible strategies to reduce attrition and help better support the extraordinarily complex role of frontline, multi-site, performance and compliance management for leaders in our sector. #employmentservices #employment #jobcoaching #disabilityemployment #populisolutions #diversityinclusive #recruitment #career #hiring
Samantha Smith
3mo
So good to hear that Bounce is jumping straight onto this and offering support, coaching and much needed professional development. A 90% staff retention rate is very impressive indeed. Great work!😀
Such valuable insights! Thanks to the team from Parkhouse Bell Australia and Disability Employment Australia for hosting this forum! Looking forward to many more to come!