Kerzner International’s Post

“You can't schedule your career.” It's a superb reminder to remain open-minded to opportunities and paths that life may lead you down. Careers don't have to be a linear path, and sometimes the most unexpected opportunities can lead to the most rewarding experiences. Stay curious, stay open-minded, and embrace the unexpected. #careerdevelopment #professionalgrowth #opportunities #staycurious

Customer service will and will always be the cornerstone of success.

Leading with Heart! In hospitality, it's the little things that make a big difference. A warm welcome, a listening ear, or an extra amenity can transform a guest's stay. To all hoteliers, remember: Your leadership sets the tone. Your team's passion fuels the experience. Every guest interaction matters. #HospitalityLeadership #HotelLife #GuestExperience

“Change begins with me because improvement starts with I.” While co-leading a conference in Boracay, I noticed the General Manager of this 5-star resort rake the seaweeds brought about by the heavy downpour and strong winds. First to go out, first to move then his people followed along. In 3 hours, the beachfront was beautiful again! Change really starts with us. Let us not forget - you cannot change people. Why? Because they are used to their own ways. So it’s always better to change within ourselves first because it becomes the best way to influence others to change too. When we make the effort to change, it compels others to change. Especially when they see that the change you brought to yourself impacts others in a positive way. This is true not just at work but even in our family. So let’s strive to improve even 1% daily. Stop the bad habits, embrace new routines and do all things well. The excellence in your work is a reflection of your character and a testament of your commitment. It was a pleasure meeting you Zsolt Siket (General Manager) of The Lind Hotel! Your people including Matteo of the banquet team were just as proactive as you are - because you led the pack through your example. #purposepassionperformance #leadership

Click the link below to nominate your hospitality heroes!

We have some exciting news! AHM finds itself at the top of the leader board. This time it's for Quarter 2 Topline Activator Score! Our properties continue to push and reach higher levels of excellence. There is always such pride in seeing AHM at the top of the list! In case you aren't familiar with the Topline Activator Score, see the picture below on Marriott's guidelines: #hospitality #hotelmanagement #marriott #toplineactivatorscore #hotels #leaders

Elevating your casino's profitability, security, and guest satisfaction begins with excellent leadership. Learn how Gecko Hospitality can connect you with the top talent you need: https://lnkd.in/e9pt_ARF

Celebrating the 12th Vision & Success Multiplication at our Quarterly Strategy Meeting. 🎉✨ Held at Hotel Platinum on December 31, 2023, as we charted the course for the future! #VisionaryLeadership #SuccessInMotion #NewYearStrategy

Embracing Change in Cruise Ship Entertainment In the dynamic world of cruise ship entertainment, change is vital for staying ahead of the curve. During my 13 years at Princess Cruises, I've led transformative initiatives that have greatly enriched our guest experience. One standout is the installation of the ‘Love Boat Piazza Party’ and the evolution of this into the ‘I Love This Party’, both a testament to successful cross-departmental collaboration between Entertainment, Hotel, F&B and Revenue. A big shout-out to Cruise Director Corinne Steel for her outstanding leadership and support in making these events a resounding success! Change management goes beyond new events; it's about continual enhancement based on guest feedback. By nurturing a culture of open communication and inclusivity, we ensure every voice is valued, and every experience is elevated. How has change positively influenced your career or organization? #ChangeManagement #PrincessCruises #Entertainment #CruiseShipEntertainment #Leadership #Hospitality #CareerJourney #Innovation

People may forget what you said, People may forget what you did, But People will not forget, about the way you made them feel! #people #alwaysaboutpeople #peoplematters #emotions #feelings #hospitality #partnership #mindset #wellbeing #abcluxuryhospitality