Khanjan Shah’s Post

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Manager - Specifications (Industry, Infra and Building Segments) at Fosroc

Sales V/s Technical: Have we experienced a strong rivalry between sales & technical team in our jobs ?? We always see a tremendous difference of opinions in review meetings, office discussions & in daily workings to a large extent!!! Technical people thinks that once they convinced the customer/influencer technically, their job is over !!! And on contrary sales person thinks that their job is limited to give a proper price and services... In some organisation, the level of conflict is on such a extent that this becomes the prime reason for changing the job!!! Isn't it too serious??? Though both the departments have a common goal but still they are not aligned properly. In our car when we feel some imbalance we immediately go to mechanic and do the wheel alignment, then why not in organisation where billions of rupees & jobs are on stake!!! During any induction training, we taught about products, services,HR, other departments but there is no discussion about the synchronisation of two main pillars of organisation i.e Sales & Technical. I've closely observed that in whichever area/segment, when sales & technical person are working in a perfect sync that area/segment do wonders!!! Inspite of any challenges.🙂 How to mitigate this challenges?? Any discussions on the same??? #corporateculture #jobs #hrcommunity #salesandmarketing #technical #organization

Sridipta Dutta

Interested in Product Management ✯ University of Warwick - MSc ✯ Decision making using Data Analytics

6mo

Seeing from a consumer perspective: A seller sells the product and a buyer buys the product. But for whom is a buyer buying ? A user, i.e. a technical person/team who will put the item into use. Until and unless the technical side of the selling team is able to convince the technical side of the buying team, I don't think the deal would move forward. This can be taken as the starting point. Although sales figures are generally taken as the primary KPI for the Sales team, it also indicates the capability of the Technical team.

Sunel Gurtoo

Managing Director @ Klimas Wkręt-met | Asia Region - Fastening Solutions

7mo

Being in Sync is very important. Aim should be to offer optimised ,within design solutions .Joint Review Meetings are very important . There could be a possibility some companies offer Foreign Trip or Big Incentive to people for High End Specifications ....Tech Team does it ...Sales Team finds out solution is over designed ...Friction starts ....So most important thing is offering Optimised Solutions . Better for organisations is to swap roles in few years .

Amit Verma

For over 2 decades living a loud dream for a healthier world serving Plant Based Proteins | Pharma I Nutraceuticals

7mo

Difference of opinion is not always negative. However, if your sales and technical trams are at logger heads (1) the senior management needs to step in and have a fair review and call a spade a spade. They cannot ignore these differences and wait for the house to be burnt. (2) Cross working in each other's domain can provide the right perspective to both, encourage that. (3) Conduct team building activities without the job objectives. .....for more, please feel free to reach out directly

Bikram Raha

Star Cement(Business Development)|| Nuvoco Vistas || ULTRATECH Cement|| MBA- Sales & Marketing || B.Tech || Technical Services|| Techno Sales || Business Development || Building Materials

7mo

The sales person things he is the boss in the market & Tech team things he is the boss in the market. Basically we all are dependent on each of them . And sales people always dominate technical persion. But we all are important in our fields.

Sonu Rana

Fosroc Construction Chemicals/Ultratech cements

7mo

Its bitter in taste but we have to swallow my friend ....you are not the first nor the last ,,,,car must run on the speed of 200km/hr.

Ranjit Jha

National Sales Manager Waterproofing

6mo

Walking in another’s shoes is the best way to reduce any source of conflict !! Spec and technical team should take lead to overly communicate with sales. While, sales team needs to closely collaborate with the spec team and leads so there is complete alignment on what sales can sell now and what’s on the roadmap. I guess, winning teams bring out the best in each of its members

Zubair Ansari

Senior Executive (Customer Support Services) MP Birla Cement

7mo

Totally agree 👍

Keerti Upadhyay

Specifications and Project Sales

7mo

Couldn't agree more

ACCORD Specialities Contracting LLC

General Manager at ACCORD Specialities Contracting LLC

7mo

This is indeed a very important and thought provoking point. One must have all round approach to all segments of professionalism.

Surjasish Mukherjee

Business Development Professional | Specializing in Technical Sales and Lead Generation

7mo

💯 Percent Correct,When the sales target is achieved credit goes to the sales person and when the seal is poor it is the fault of the technical person.

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