KI professionals GmbH’s Post

Here’s what Edwins Art of Driving has to say about their experience with MyOperator customer onboarding support on Google My Business.🌟 Learn more about it at- https://g.co/kgs/pwqokB #googlemybusiness #feedback #onboarding #supportteam #happyclients #myoperator

GWork.io is on the brink of launching something pretty revolutionary, and we want YOU to be a part of this journey from the ground up. Who is this for? Organisations who are struggling with company behaviour like: Lack of accountability Poor communication Siloed departments Missed deadlines We're searching for Beta testers and companies ready to take their operations to the next level. Why jump on board? 💥 Improve productivity performance through simple Habit Recipes personalised to each employee and scheduled right into their calendar 💥 First access to cutting-edge solutions tailored to your specific needs. 💥 As a Beta tester, you'll receive the first couple of months free and an exclusive discount. 💥 Direct input into product development – your feedback will not only be appreciated; it'll be integral in shaping the future of our product. Limited spots are available. DM me, tag someone you think should know about this or add your name below. #GWork #BetaTesting #Innovation #FutureOfWork

Hey Australia 👋 Check out some of our client stories about how we help optimise flow of value across fintech and SaaS businesses. If your product delivery has slowed down or you feel you can deliver more value then we’d love to talk. Our rapid discovery and illumination services can give you great insight into what levers to pull to optimise flow and delight your customers. #flow #softwaredelivery

6 weeks! That’s how much onboarding time Maxio was able to cut after implementing GUIDEcx. Imagine what you could do with that time back? Read the full case study to learn more: https://lnkd.in/gPMRDnjU #CustomerOnboarding #Technology #TheGUIDEcxAdvantage

Today, I celebrate a small success as another customer completes onboarding and transitions to the "business as usual" path. Is this solely my success? Absolutely not. This achievement is a collective effort: - The sales team, delivering the exact value required - Engineering and QA teams, diligently identifying bugs for a seamless onboarding experience - The customer, actively engaging in calls, demonstrating patience, and recognizing the mutual value we can create together And of course, myself 😁 Orchestrating engineering efforts and collaborating with the customer to reach this milestone. This success marks just the beginning, propelling us towards the next step. 🙏 #Teamwork #Collaboration #Milestone #Success #NextStep

Cooperation at the technology-product level is one of the most vital things in the organization. Remco Magielse and Bas Gijzen from CM.com always strive to share information. 🔹 Product people are more outbound-focused and show customer insights. 🔹 The technology team focuses on the inner workings of the products and is detail-focused. And since there is much overlap in everyday work, you need to know how to communicate when technology and product development go hand in hand. 🤝 Read the full interview ➡️ https://hubs.ly/Q02BGzKR0. #softwaredevelopment #cto #softwaredelivery

🔋 The rapid development of charging infrastructure poses a significant challenge for operators, requiring convenient and reliable remote device management. ⚡ In this realm, Comsysto takes pride in its role as a Software Engineering partner for Elli - A Brand of the Volkswagen Group contributing to the development of the Charging Station Administration service. 🌐 Overview Comsysto is honored to have been the strong Software Engineering partner for Elli, who operates an extensive charging network with over 500,000 charging stations across Europe. Our expertise in Cloud solutions, technical product management, and DevOps allowed us to play a crucial role in their success story. 🚀 A key contributor to this success is the highly scalable management of configuration and firmware updates for charging stations. For more details about this project, you can find additional information under https://lnkd.in/daPgpMvB However, it's not just about the exceptional technical solution. Equally important is the collaboration between partner companies, whose passion, professionalism, and motivation serve as the foundation for a cooperative partnership that can achieve remarkable outcomes. And yes we know it’s hard to find the right one. In this context, I particularly like Max Fischer's (Elli - A Brand of the Volkswagen Group) testimonial, because it gives an impression of the quality of the collaboration: "We have not merely built the strongest Charging Station Administration Service I have seen throughout my professional career - the Team has pushed and grown commonly beyond what we had imagined when we kicked off the project. REPLY has indeed contributed a lot to the objectives of the project by always challenging our ideas in order to strive for the most effective results and implementation. I am very proud of this collaboration and looking forward to even more projects to come." 👋 If you are interested in meeting us to learn what it means to be a trusted partner, let's connect at E-World in Essen. Drop me a message to schedule a meeting and discuss how we can work together. See you there! #EworldEssen #ChargingStations #Elli #VolkswagenGroup #Innovation #E-World

🚀 The Power of First Impressions Every day we received numerous inquiries from customers after they registered in Varify.io… These were inquiries like… Can you show me how to implement the snippet on my website? Ho do I set up tracking? How can I start and stop a test? …but with the implementation of our new onboarding process, all these inquiries have been significantly reduced. What is new in our onboarding process? By introducing comprehensive, click-through, step-by-step tutorials. These tutorials are designed to provide invaluable assistance to users following their registration. We listened to feedback from users who faced challenges with platform navigation, and now, they have all the support they need. The better the onboarding experience, the more likely users are to stick around and make the most of your tool. What are your thoughts on the importance of first impressions in onboarding?💡 #varifyio #Onboarding #UserExperience #FirstImpressions #Software #UXDesign

A while back I posted an article on why it benefits both product management and customer onboarding teams to be joined at the hip. Sure, there are a lot of intersection points, but none more prominent than customer job tasks - the ones they need to improve most and where value is realized immediately. Here's a simple 3-step approach for using job tasks to frame every customer onboarding project, why it gets superior results for the customer and how it keeps the product enhancement list at bay for product management. #customeronboarding #customersuccess #productmanagement #jobstobedone https://lnkd.in/ePk5dGtx

Leadership is a journey, not a destination! Tag someone who’s beginning their leadership journey and both of your destinies could change with the opportunity to launch🚀 FromJump! Know a CHRO or HRBP? #TagEm Know a newly promoted manager? #TagEm Know a first time manager? #TagEm #TagATeammate