Enhancing Customer Value: Kindred and Carlist.my collaborates to introduce innovative Shopping Feature Kindred and Carlist are delighted to announce a strategic collaboration for the launch of CarChing, a new shopping feature. This partnership marks a significant milestone in expanding Carlist’s offerings and enhancing shopping convenience for consumers in the automotive retail sector. CarChing will be accessible to all Carlist users through the platform, providing seamless access to a wide array of curated deals. This initiative aims to streamline the shopping process beyond car purchases and elevate the customer experience. Through this collaboration, users can expect a more integrated and efficient shopping journey, and by leveraging technology and consumer insights, Kindred and Carlist aim to set a new benchmark in customer-centric automotive retail. Mike Gadd Aaron Simpson 🙏 Anubhav Nayyar Chanel Ang Jackie Mills Yipei Huang Holly Bartlett David Zarzecki
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Account Manager | UK | B2B-Sales, Tech, Entrepreneurship | I help brands & retailers leverage 3D & AR to increase conversion rates and fight returns
HOW CAN WE SOLVE THIS❓ 30% of all products online are returned, whereas the return-rate in physical stores only is 8,89%. Why is this? 🤔 I’ve been doing a lot of research and believe that the major difference in return-rates is a result of the lack of a satisfactory customer experience online. In physical stores, customers are allowed to pick up the product, view it from all different angels and even try it on themselves. In online stores, customers are only met with a few images and a product description. The difference between the two customer experiences is massive. In order to decrease returns online, the customer experience needs to be mimicked with the customer experience in physical stores 🚀 Do you agree? Let me know what you think! Send me a DM or drop a comment below 👇 #3D #AR #ecommerce #customerexperience
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