Krisp’s Post

What goes into creating exceptional voice experiences? Building a voice agent goes beyond traditional chat-based solutions. It demands advanced speech processing, a compelling voice persona, and seamless conversation management—without relying on visual cues. Cognigy has already introduced powerful features redefining voice AI in contact centers. 🚀 From lifelike voices and state-of-the-art AI to refined voice design and smart call management, these innovations continue to transform customer interactions. Swipe through to revisit these updates, and learn more in our blog: https://hubs.la/Q02Ly6bp0 #Cognigy #VoiceAI #ContactCenterAI #CustomerExperience #AIInnovation #ContactCenter

Are you in the process of incorporating AI into your Customer Service? Have you considered the opportunities that leveraging AI Language Models could do for your CX and Advisors? We are hosting an event on Thursday 18th April at The Savoy, London where we’ll dive into "Smart Support: Leveraging AI Language Models in Customer Service." Reserve your seat now: https://bit.ly/3wyER9d Discover the game-changing potential of AI language models in transforming customer interactions. From personalised experiences to streamlined operations, learn how AI is reshaping the CX landscape. #CXInnovation #AIRevolution #CustomerSuccess #CX #ContactCentres #CXFOEvents

Are you in the process of incorporating AI into your Customer Service? Have you considered the opportunities that leveraging AI Language Models could do for your CX and Advisors? We are hosting an event on Thursday 18th April at The Savoy, London where we’ll dive into "Smart Support: Leveraging AI Language Models in Customer Service." Reserve your seat now: https://bit.ly/3wyER9d Discover the game-changing potential of AI language models in transforming customer interactions. From personalised experiences to streamlined operations, learn how AI is reshaping the CX landscape. #CXInnovation #AIRevolution #CustomerSuccess #CX #ContactCentres #CXFOEvents

I am pleased to inform you, that I will be the keynote speaker at the upcoming 6th World Chatbot and Voice Summit in Berlin on May 16th and 17th, hosted by Luxatia International. During my presentation, I will share the: "Story of Betty, the digital agent of DB Schenker". I will delve into Betty's development process, highlighting key insights, versatility, and lessons learned from creating a successful digital agent. #schenkertechnologycenter #dbschenker #Chatbots #Voicebots #ConversationalAI

🌟 Explore the cutting-edge fusion of AI and digital transformation with kAIron! From revolutionizing customer experiences to streamlining business operations, discover how Large Language Models are reshaping industries. Dive into our latest blog post to uncover the transformative power of contextual AI-powered digital assistants. Click the link to read more and embark on a journey towards innovation! 🔗 [https://lnkd.in/gTbHDDFS] #conversationalai #llm #multilingual #feedback #dataanalytics #insights #customerexperience #telemetry #businessoperations #marketing #digitaltransformation

I will be attending the 6th World Chatbots and Voice Summit! 🤖🌍 🚀 **What to Expect:** - **Insightful Discussions:** I'm looking forward to exploring the challenges of implementing intelligent bots across various industries. - **Key Topics Include:** - 📊 **Cost Management:** Effective strategies to optimize expenses. - 🛡️ **Compliance:** Ensuring adherence to industry regulations. - 🔒 **Security:** Enhancing data protection. - 🗣️ **Communication Style:** Crafting bots that speak your brand’s language. - 🎭 **Personality Development:** Infusing bots with unique, engaging characters. - **Expert Insights:** Can't wait to learn from leading voices who are currently shaping and innovating in this field to enhance customer experiences. 🌟 I am excited to join this summit and absorb knowledge from experts who are living and leading change in the chatbot and voice interaction space. It promises to be a treasure trove of information and inspiration, perfect for anyone eager to elevate their customer experience strategies! #ChatbotVoice2024 #ChatbotSummit #VoiceSummit #Chatbots #Voicebots #ConversationalDesign #ConversationalAI #Chatbots #VoiceSummit #CustomerExperience #DigitalInnovation #TechConference

💬 Missed out on our CEO and Founder, Thomas Laboulle‘s speech at the Contact Centre Association of Malaysia (Official)'s National Contact Centre Conference? We’ve got you covered. Here are the key takeaways from his presentation: 📊 Boost productivity with AI 🤝 Enhance Human-AI synergy 📱 Embed support within your app 😃 Improve customer satisfaction with conversational AI 🚀 Check out the slides below for a deeper dive from his insightful presentation on ‘Next-Gen Customer Conversations: AI, Voice Virtual Agents and Emerging Trends in APAC’! #APAC #AI #CX #CustomerExperience Jonathan Mondon, Ann Loraine Labag, Kiew Peng Lau, Kester Poh, Nora Huin, Parameswaran A. Shanmuganathan, Dennis Chang & Leong Shu Min

🎙️ Introducing Vilu.AI – The Future of Conversational Business | Gianni D'Alerta 🔮 and I are thrilled to unveil our latest innovation at Purple Horizons – meet Vilu, the game-changer in voice and conversational AI where your business communicates as naturally as you do with friends over coffee. Voice and conversational AI are revolutionizing the way we interact with technology. With the rise of Conversational User Interfaces (CUI) and Voice User Interfaces (VUI), we're moving beyond the click to a more natural, human-centric mode of interaction. And it's not just about convenience; it's about connection. According to researchers, the voice recognition market is expected to reach $27 billion by 2026. This a sign of a paradigm shift in UI/UX design towards conversational AI. At the heart of Vilu AI are our flagship services – EventLine AI hotline, HelpLine AI hotline, and PanelMod AI. EventLine AI is your go-to for managing event-related queries with flair, HelpLine AI is the support system that never sleeps, and PanelMod AI moderates discussions with the wisdom of a seasoned expert. We're not just creating AI tools; we're crafting experiences that resonate with your brand's voice. Our AI solutions are like the jazz of the tech world – they improvise, adapt, and play in harmony with your business rhythm. So, are you ready to leap into the future with us? To explore how Vilu AI can transform your business, visit https://vilu.ai/ Let's chat about how voice AI can amplify your brand's message and connect with your audience on a whole new level. #VoiceAI #ConversationalAI #Innovation #PurpleHorizons #ViluAI #FutureOfTech Remember, the future is speaking. Are you listening? Let's make your business the one that answers back with intelligence and heart. 💜🚀

🔊 Top 5 Impacts of Voice & Conversational AI on Customer Service & Experience 🤖 1️⃣ Instant Responses, 24/7 - No more waiting! AI ensures customers get answers anytime, enhancing satisfaction and loyalty. 2️⃣ Reduced Operational Costs - Automating routine queries with AI allows teams to focus on complex issues, driving efficiency and reducing expenses. 3️⃣ Proactive Customer Engagement - Voice AI can anticipate customer needs and provide solutions before issues arise, enhancing proactive support. 4️⃣ Efficient Issue Resolution - By understanding natural language, AI quickly identifies and resolves issues, reducing frustration. 5️⃣ Scalability & Consistency - AI-driven systems handle high volumes without sacrificing quality, ensuring consistent service across the board. 🌟 Ready to elevate your customer experience? Discover how voice AI can transform your business. Visit SoundHound.com to learn more! #VoiceAI #CustomerExperience #ConversationalAI #InnovationInCX

Embrace the future with TINA and tap into the booming conversational AI market! According to Grand View Research, this sector is projected to soar to $11.3 billion by 2027, driven by the demand for automation and personalized customer experiences. Deploy TINA today to unlock innovative service solutions and share in this explosive growth. Empower your customer service with TINA and ensure your place in this transformative industry. Visit our website www.gravitas.ai to learn more. #ConversationalAI #AIinCustomerService #DigitalTransformation #AutomationTrends